How the feck do you contact trademe?

[Morcs]

as title says.

I cant send them a freakin email. I go to 'contact us' and all i get is a load of links to FAQs. Lazy fucking bastards.

Otherwise I have to call them and that costs $$$$.

All I want to do is change the category that I have a classified listed in..

Anyone know an email address that I can mail?

[allycatz]

If you want to change the category...open your auction, click on edit and theres a change category tag where it shows the existing listing

[Cloggy]

Send an email to : support@trademe.co.nz
I had a reply within 24 hours.

[Jizah]

Or ring them on their secret squirrel 0800 number.

0800 334 332

[CookMySock]

Or ring them on their secret squirrel 0800 number.

0800 334 332LOL thats funny as. I bet they won't like that number being circulated. Where did you find it?

Steve

[Jizah]

I think I got it off the forums ages ago. I believe trademe gives it out to the big sellers.

[mattian]

I got fed up with having to browse through all the offroad bike gear when looking for road gear. So, i sent them an email suggesting that they devide their bike gear into 2 categories Off road and on road. I got a very polite email back thanking me for my suggestion and taking the time to email them ! I thought that was bloody nice of them.
I emailed the address Cloggy said. support@trademe.co.nz

[Morcs]

If you want to change the category...open your auction, click on edit and theres a change category tag where it shows the existing listing

Not possible with a classified!

Cheers for the email address Cloggy.

[Jizah]

I got fed up with having to browse through all the offroad bike gear when looking for road gear. So, i sent them an email suggesting that they devide their bike gear into 2 categories Off road and on road. I got a very polite email back thanking me for my suggestion and taking the time to email them ! I thought that was bloody nice of them.
I emailed the address Cloggy said. support@trademe.co.nz

I think you'll find it's an automatically generated response.

[Headbanger]

I think I got it off the forums ages ago. I believe trademe gives it out to the big sellers.

Its listed on their website under contact....

[Jizah]

Its listed on their website under contact....

Link please?

[PrincessBandit]

Got automated response from that email address saying my request could not be processed.

So I'm gonna try their 0800 number. Pretty darn shoddy when you can't contact the beggars when you need to.

[PrincessBandit]

Hah! A nice young woman answered the 0800 number (just by saying "......... speaking") I asked if this was the trade me number and she replied "this is Trade me's fraud line". Anyways, I told her my problem (to do with Address Verification and how it seemed impossible to contact anyone in T'Me) she directed me back to the "contact us" link at the bottom of each TM page.

Went through the same rigmarole I did last time to try and sort the problem, will not hold my breath to see if I get a response this time......

[Headbanger]

Link please?

http://www.trademe.co.nz/Help/Topic.aspx?help_id=179

[Jizah]

http://www.trademe.co.nz/Help/Topic.aspx?help_id=179

So it is! That certainly is a surprise.

[mattian]

I think you'll find it's an automatically generated response.

They suggested that if I typed in "Road" pants into the search function that might help to narrow my search down to what I was looking for :blink::Oops:

[Swoop]

Try these...
(04)499 5681
(04)495 3608
(04)495 3606 safetrader

They were "aquired" some time back, but will give someone a starting point.