View Full Version : Here's something new - unbelieveable service!
KNCTRD
14th April 2010, 12:16
with all the negativity on here about retailers, I just wanted to tell everyone about an experience we had yesterday.
went into Cycletreads to look at pants and were hijacked by Ferg from Hyosung. (new dealership underneath)
What a great guy.. had us chatting to him in seconds and even got us out on a few test rides.. ended up being there nearly 2 hrs riding bikes.
I HIGHLY recomend anyone looking for a midranged priced bike to go and visit him,
I think the 250R was about 6K and the 650R 10K brand new with a race package included (dont quote me on that)
Mully
14th April 2010, 12:37
I think the 250R was about 6K and the 650R 10K brand new with a race package included (dont quote me on that)
What's in a race package?
Smifffy
14th April 2010, 12:44
Yes, but according to those with many years of experience in the industry, unless you actually buy that 650R with the race package (or a good percentage of those who take 1 for a ride do), then Ferg will be racking up his overheads and slowly going broke (except in Aucks his overheads are probably crippling - so maybe not so slowly).
This is exactly why those experienced few say that unbelievable service is not sustainable.
PS Good luck Ferg, may you not go broke slowly.
CookMySock
14th April 2010, 13:17
What's in a race package?http://www.hyosung.co.nz/photo.php?id=anytime4acc0967083e7
Uprated fork oil, engine oil, brake fluid
Pirelli Diablo tyres
Screaming Demon pipe
EBC sintered brake pads
EK chain
Race numbers and sticker kit
Hyosung support/presence at every race event
5 rounds at AMCC Pukehoke
4 rounds at Pacific Taupo and Manfield
Steve
Nouseforaname
14th April 2010, 13:29
So it was actually a great sales pitch, not great service :-)
CookMySock
14th April 2010, 13:45
Loads of bike shops do great service. The only thing that's happened to me was I got sold a shit chain that fucked out in short order. One mention to the service manager and I got a new discounted top quality chain and free fitting. I don't think they lost money on it, but I don't think I did either.
Steve
Crasherfromwayback
14th April 2010, 13:54
Good to see. Ferg is a great guy!
Maha
14th April 2010, 14:29
What's in a race package?
Probably some stickers, a flag to wave around, one of those huge foam fingers and some earplugs?
KNCTRD
14th April 2010, 14:40
So it was actually a great sales pitch, not great service :-)
Who cares, obviously he's not just there to make friends!!
I was so impressed, by his aproach, I would give him a crack at sourcing my next Kawasaki, as I'd rather my hard earned coin went to someone that wanted to help, not just some douch sitting behind the counter.
KNCTRD
14th April 2010, 14:46
This is exactly why those experienced few say that unbelievable service is not sustainable.
PS Good luck Ferg, may you not go broke slowly.
It cost him half an hour of his time to chat to us (myself and my partner) he also spoke to her about what she wanted..
And he gets positive feedback fom me on here and I would go to him first if I needed anything he could get his hands on.
HenryDorsetCase
14th April 2010, 14:56
http://www.hyosung.co.nz/photo.php?id=anytime4acc0967083e7
Uprated fork oil, engine oil, brake fluid
Pirelli Diablo tyres
Screaming Demon pipe
EBC sintered brake pads
EK chain
Race numbers and sticker kit
Hyosung support/presence at every race event
5 rounds at AMCC Pukehoke
4 rounds at Pacific Taupo and Manfield
Steve
Thats a cheap way to get into racing if you ask me. Provide you dont wad the thing like a Kleenex, you've even got something salable after a year or so. And they are fairly quick now as well.
Clivoris
14th April 2010, 15:28
That's great to hear. I've had some pretty bloody good back-up from Cycletreads over a tardy supplier as well. Come to think of it, my negative experiences the MC industry have been few and far between.
KNCTRD
14th April 2010, 17:17
Thats a cheap way to get into racing if you ask me. Provide you dont wad the thing like a Kleenex, you've even got something salable after a year or so. And they are fairly quick now as well.
yea i though it was a great deal!! would definatly look at it myself, had i never got on my zxr!!
Robert Taylor
14th April 2010, 20:53
http://www.hyosung.co.nz/photo.php?id=anytime4acc0967083e7
Uprated fork oil, engine oil, brake fluid
Pirelli Diablo tyres
Screaming Demon pipe
EBC sintered brake pads
EK chain
Race numbers and sticker kit
Hyosung support/presence at every race event
5 rounds at AMCC Pukehoke
4 rounds at Pacific Taupo and Manfield
Steve
Uprated fork oil is part of a race package???? Do these guys realise just how much work these forks require for even acceptable road performance and brake pitch control? Oil isnt going to fix it.
Conquiztador
14th April 2010, 21:32
Uprated fork oil is part of a race package???? Do these guys realise just how much work these forks require for even acceptable road performance and brake pitch control? Oil isnt going to fix it.
Did you miss the tech blurb re the new fork oil with isolating polymers that will, depending on the pressure, self-adjust to provide a smoother suspension and better roadgrip?
Robert Taylor
15th April 2010, 07:55
Did you miss the tech blurb re the new fork oil with isolating polymers that will, depending on the pressure, self-adjust to provide a smoother suspension and better roadgrip?
What written by a PR person rather than an engineer? In the same vein as ''fully adjustable suspension'' ???
sinfull
15th April 2010, 08:09
''fully adjustable suspension'' ???
Bwahahaha
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Conquiztador
15th April 2010, 08:17
What written by a PR person rather than an engineer? In the same vein as ''fully adjustable suspension'' ???
They proved in laboratory environment that the polypers, when put under pressure, will flatten out and therefore cover more area. When used in suspension this will make the flow of the oil slower. Therefore when this oil is used in a suspension, when under normal "low pressure" it allows the suspension to travel freely, but when under heavy pressure (offroad etc) the polymers, by flattening, will restrict the flow and therefore stiffening the shock therefore making it more rigid.
They recon that by implementing this new technology the expensive work of resetting suspension for different use will be a thing of the past.
Robert Taylor
15th April 2010, 19:12
They proved in laboratory environment that the polypers, when put under pressure, will flatten out and therefore cover more area. When used in suspension this will make the flow of the oil slower. Therefore when this oil is used in a suspension, when under normal "low pressure" it allows the suspension to travel freely, but when under heavy pressure (offroad etc) the polymers, by flattening, will restrict the flow and therefore stiffening the shock therefore making it more rigid.
They recon that by implementing this new technology the expensive work of resetting suspension for different use will be a thing of the past.
Do you have a link to the article? im very dubious as when the shim stacks open a lot of flow area is exposed. In fixed orifices ( i.e small bore bypass bleed passages ) oil viscosity change will have a discernible effect. But rather less effect as much more flow area is exposed.
Fundamentally the suspension valving has to be a good design and appropriate to the environment and to be a little cynical it sounds a bit like the ''Slick 50'' and ''Wynns'' mentality. But Id be interested to read it nonetheless.
rustic101
15th April 2010, 19:29
with all the negativity on here about retailers, I just wanted to tell everyone about an experience we had yesterday.
I have to agree Got a new front for my bike cheaper (including postage to Wellington) than buying local. Great service arrived the following morning and the guy I talked to had a personality and did not treat me like an idiot. I've found in Wellington that if you are not wearing the gear when you go into a shop you are given really bad service (IMO).
I am hooked on international bike web sites and have now added Cycletreads (even though they are in Auckland lol) to my list. Just wish they were down here ;)
SPP
15th April 2010, 20:01
? Dilatant fluids -non-newtonian fluids - ooBleck - cornflour and water
...and to think, I'll soon be able to thicken my stir fry AND service my forks!
Crasherfromwayback
15th April 2010, 21:03
I have to agree Got a new front for my bike cheaper (including postage to Wellington) than buying local.
That's excellent. Just make sure you stop riding over manhole covers in the wet . Even tyres from out of town won't help in those situations!
toycollector10
15th April 2010, 21:08
I need Dilatant fluids. This could be a counter to the problem I have had with the Dingle Arm on my Turbo Encabulator which has been causing Sigmoid Rumbling below the belt line in my Z1.
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rustic101
15th April 2010, 21:21
That's excellent. Just make sure you stop riding over manhole covers in the wet . Even tyres from out of town won't help in those situations!
Lol, agree but now that WCC & Telstra have replaced the lid with a concrete infill I feel even more at ease zipping round the corner ;). I just did not fancy binning in front of the ACC building lol
KNCTRD
15th April 2010, 21:23
I am hooked on international bike web sites and have now added Cycletreads (even though they are in Auckland lol) to my list. Just wish they were down here ;)
I have just started to look abroad for a leather jacket.. any recomendations?
rustic101
15th April 2010, 21:32
I have just started to look abroad for a leather jacket.. any recomendations?
Should be a start. Be Careful of the exchange rate, make sure you read any feed back and recommendation...etc also make sure there are no importation costs... Personally I have yet to buy clothing on line but am looking at a Fluro jacket from the UK (link at work)... Also do some 'kiwi' web site looking too.
On a note not all leather is high end quality so again do your research ;)
http://www.leatherup.com/
http://www.leatherimage.co.nz/
http://www.myleather.com/
http://www.ebikerleather.com/
KNCTRD
15th April 2010, 22:13
Should be a start. Be Careful of the exchange rate, make sure you read any feed back and recommendation...etc also make sure there are no importation costs... Personally I have yet to buy clothing on line but am looking at a Fluro jacket from the UK (link at work)... Also do some 'kiwi' web site looking too.
On a note not all leather is high end quality so again do your research ;)
http://www.leatherup.com/
http://www.leatherimage.co.nz/
http://www.myleather.com/
http://www.ebikerleather.com/
cool, will check them out when i get time.. Im looking for something with a name stamped on it, basicly for piece of mind.
Id feel a bit better knowing the gear is gunna last a few meters along the ground should disaster strike...
SPP
15th April 2010, 22:32
... Id feel a bit better knowing the gear is gunna last a few meters along the ground should disaster strike...
1Tonne
http://www.1tonne.co.nz/
(Black Hawk or GP look good)
Quasimoto
www.quasimoto.co.nz/
(Vengeance)
STG
http://stores.sportbiketrackgear.com/StoreFront.bok
(check out the SS jackets on clearout or RS Taichi /A*/ Teknic Violator if you're feeling rich)
Conquiztador
17th April 2010, 09:30
Do you have a link to the article? im very dubious as when the shim stacks open a lot of flow area is exposed. In fixed orifices ( i.e small bore bypass bleed passages ) oil viscosity change will have a discernible effect. But rather less effect as much more flow area is exposed.
Fundamentally the suspension valving has to be a good design and appropriate to the environment and to be a little cynical it sounds a bit like the ''Slick 50'' and ''Wynns'' mentality. But Id be interested to read it nonetheless.
Here: http://www.springerlink.com/content/u27k187t410350j0/
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