Here's something new - unbelieveable service!

[KNCTRD]

with all the negativity on here about retailers, I just wanted to tell everyone about an experience we had yesterday.

went into Cycletreads to look at pants and were hijacked by Ferg from Hyosung. (new dealership underneath)

What a great guy.. had us chatting to him in seconds and even got us out on a few test rides.. ended up being there nearly 2 hrs riding bikes.

I HIGHLY recomend anyone looking for a midranged priced bike to go and visit him,

I think the 250R was about 6K and the 650R 10K brand new with a race package included (dont quote me on that)

[Mully]

I think the 250R was about 6K and the 650R 10K brand new with a race package included (dont quote me on that)

What's in a race package?

[Smifffy]

Yes, but according to those with many years of experience in the industry, unless you actually buy that 650R with the race package (or a good percentage of those who take 1 for a ride do), then Ferg will be racking up his overheads and slowly going broke (except in Aucks his overheads are probably crippling - so maybe not so slowly).

This is exactly why those experienced few say that unbelievable service is not sustainable.

PS Good luck Ferg, may you not go broke slowly.

[CookMySock]

What's in a race package?

http://www.hyosung.co.nz/photo.php?i...e4acc0967083e7

Uprated fork oil, engine oil, brake fluid
Pirelli Diablo tyres
Screaming Demon pipe
EBC sintered brake pads
EK chain
Race numbers and sticker kit
Hyosung support/presence at every race event

5 rounds at AMCC Pukehoke
4 rounds at Pacific Taupo and Manfield


Steve

[Nouseforaname]

So it was actually a great sales pitch, not great service :-)

[CookMySock]

Loads of bike shops do great service. The only thing that's happened to me was I got sold a shit chain that fucked out in short order. One mention to the service manager and I got a new discounted top quality chain and free fitting. I don't think they lost money on it, but I don't think I did either.

Steve

[Crasherfromwayback]

Good to see. Ferg is a great guy!

[Maha]

What's in a race package?

Probably some stickers, a flag to wave around, one of those huge foam fingers and some earplugs?

[KNCTRD]

So it was actually a great sales pitch, not great service :-)

Who cares, obviously he's not just there to make friends!!

I was so impressed, by his aproach, I would give him a crack at sourcing my next Kawasaki, as I'd rather my hard earned coin went to someone that wanted to help, not just some douch sitting behind the counter.

[KNCTRD]

This is exactly why those experienced few say that unbelievable service is not sustainable.

PS Good luck Ferg, may you not go broke slowly.

It cost him half an hour of his time to chat to us (myself and my partner) he also spoke to her about what she wanted..

And he gets positive feedback fom me on here and I would go to him first if I needed anything he could get his hands on.

[HenryDorsetCase]

http://www.hyosung.co.nz/photo.php?i...e4acc0967083e7

Uprated fork oil, engine oil, brake fluid
Pirelli Diablo tyres
Screaming Demon pipe
EBC sintered brake pads
EK chain
Race numbers and sticker kit
Hyosung support/presence at every race event

5 rounds at AMCC Pukehoke
4 rounds at Pacific Taupo and Manfield


Steve

Thats a cheap way to get into racing if you ask me. Provide you dont wad the thing like a Kleenex, you've even got something salable after a year or so. And they are fairly quick now as well.

[Clivoris]

That's great to hear. I've had some pretty bloody good back-up from Cycletreads over a tardy supplier as well. Come to think of it, my negative experiences the MC industry have been few and far between.

[KNCTRD]

Thats a cheap way to get into racing if you ask me. Provide you dont wad the thing like a Kleenex, you've even got something salable after a year or so. And they are fairly quick now as well.

yea i though it was a great deal!! would definatly look at it myself, had i never got on my zxr!!

[Robert Taylor]

http://www.hyosung.co.nz/photo.php?i...e4acc0967083e7

Uprated fork oil, engine oil, brake fluid
Pirelli Diablo tyres
Screaming Demon pipe
EBC sintered brake pads
EK chain
Race numbers and sticker kit
Hyosung support/presence at every race event

5 rounds at AMCC Pukehoke
4 rounds at Pacific Taupo and Manfield


Steve

Uprated fork oil is part of a race package???? Do these guys realise just how much work these forks require for even acceptable road performance and brake pitch control? Oil isnt going to fix it.

[Conquiztador]

Uprated fork oil is part of a race package???? Do these guys realise just how much work these forks require for even acceptable road performance and brake pitch control? Oil isnt going to fix it.

Did you miss the tech blurb re the new fork oil with isolating polymers that will, depending on the pressure, self-adjust to provide a smoother suspension and better roadgrip?