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Waihou Thumper
25th July 2010, 08:06
It wasn't too long ago that I ordered a few parts from two reputable KTM parts distributors.
KTM Twins in SFO and KTM-Parts.com.
I must have spent a small fortune on parts and pieces kitting out the 640A and replacing bits as required. :yes:
I have recently bought a 625SXC and decided to get a rack for the back of the bike. The price quoted here was around $340 for the KTM part. It is $124 USD at KTM Parts and shipping price would have still made it cheaper. Now I am not going to re-hash the plusses and negatives with buying parts overseas but I have found out this, forgive me if I have missed something but....

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</w:LatentStyles> </xml><![endif]--><style> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:1; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:variable; mso-font-signature:0 0 0 0 0 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} @page WordSection1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt; mso-header-margin:36.0pt; mso-footer-margin:36.0pt; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} --> </style><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} </style> <![endif]-->A message from ktm-parts.com regarding your order 48243

Unfortunately we are unable to send KTM Genuine Parts and Accessories outside the US. These select items have been canceled from your order. Please provide a valid U.S. shipping address or select from our Recommended Aftermarket Replacements and we will send the items immediately. :bye:

[I]It does now seem that these guys and others will no longer ship internationally. KTM must have cottoned onto the fact that we here in NZ and Australia are buying parts, accessories overseas and STILL getting them landed far far cheaper than using domestic suppliers.

Oh well, back to the drawing board, maybe buy a USA post box or one of those fictitious US addresses that are advertised...

Ventura does make a rack for the bike, so, I may just go down that road for a fraction of the cost. It is a bit disappointing never the less... .:shit:

<!---->
<!--[endif]-->
[I]

thepom
25th July 2010, 08:27
Yeah,a well known suspension guy has done the same....

cooneyr
25th July 2010, 09:00
Saw that a while ago. Possible way around is to identify who makes the part (almost certainly not KTM) and purchase that way. If I remember correctly the "factory" rack for the 950 is made by SW motech.

Eddieb
25th July 2010, 09:01
Yep, some Aussie guys on ADV discovered that about 3 months ago, they will ship non genuine parts but nothing factory.

I've heard NZ's KTM parts distributorship is about to under a fairly major shake up with how it works, and will be connected to Australia so that any dealer can look up a part of see not only if it's in stock in NZ, but also if the Australian distributor has it and order from the Aussie parts stock if it's there.

Taz
25th July 2010, 09:04
Put a thread on ADVrider. There are plenty there that would offer to recieve and forward your goods on to you.

Waihou Thumper
25th July 2010, 09:10
Put a thread on ADVrider. There are plenty there that would offer to recieve and forward your goods on to you.

Now that is another story...:yes: When I asked them to change my user name from the ADV ID to NZKTM (I wanted the same name for both sites) I got a message saying that I was spam and banned for life and no chance of ever re-joining. I sent numerous e-mails and asked why? Nothing ever returned :2guns:and even Eddie and a coule of others went to the Mods... No joy there I am afraid, LURKER for life....
Rogerh is heading over to the US soon, but I don't want to burdon him for bits, he is gonna have a load of his own anyway....:yes:

Taz
25th July 2010, 10:06
Why can't you just open another ADV account?

Waihou Thumper
25th July 2010, 13:38
Why can't you just open another ADV account?

I just did, I am awaiting Moderators approval....MarKTM is my name now over there in USA land....

warewolf
25th July 2010, 14:28
There are numerous USA agent services you could use. Try searching for shop-usa.com or buyusa or something. IIRC the Aussie ADVers were using them. They also consolidate orders from one or various suppliers and forward to you in bulk, saving international shipping costs which can be ridiculous on several small items sent separately.

One of the other popular USA online KTM shops officially won't fulfill international orders, but through private email will sell anything to anywhere, I'm told.

Seems to me that the business model is behind the times. When you can land stuff sooner and for 40% of the local price, it makes you wonder why the dealers don't make those orders on your behalf, taking a modest profit margin. The manufacturers, governments and importers, all of whom take their own cut, need to get with the programme, 'cos sure as shit there's no rich dealers...

I once asked a dealer if they could overnight a part from east-coast Aussie, since there were none in NZ and it was a 2-3 week delivery on orders, and they looked at me like I'd sprouted a second head. I suggested that even if their information systems weren't linked, get on the phone, find one in stock, get it shipped, and I'll pay the retail costs for that - but just get the bloody bike mobile again. Another look like I'd sprouted a third head this time.

Box'a'bits
25th July 2010, 14:50
That & the local dealers won't even stock basic consumables common across a number of model ranges. Its pissed me off, & the US thing was the final straw. I do not enjoy having the lack of support keeping me off the road. :mad::2guns:

Fair to say I could have changed the way that I service the bike, but often its not obvious what needs doing until you open it up.

KTM is a quality brand. Its a pity that the support from the dealers is not. Rant & Tanty over, thanks for your time. Still love the Bike...

Waihou Thumper
25th July 2010, 16:40
Buy USA.co.nz has a special at the moment NZD for a year subscription.
I have joined and I also purchased a part from KTM Parts.com. It will be interesting to see how long it takes to get to my address in Boise Idaho - home of the potato...:shit:
It will then be interesting to see how long it takes from there to NZ....They say allow a month. That isn't too bad, no rush...
As far as Customs, Duty and GST etc.....
I see by their tariff indicator Motorcycle parts are 0%....:yes:
I will be waiting for the e-mail to see when it arrives....
So far my bill for the part is just NZD $210 approx and not the $340 odd from KTM NZ...so by that measure the postage from Buy USA.co.nz would have to be over USD $90-100 to break even.....It ain't going to be that much as it will only weigh about 2-3lb at the max...
Colin, I did see these guys before and was signing up but thought KTM parts and Twins etc were still shipping to NZ...I didn't need it at the time, but now I have my own US Address.....:yes: Look out Ebay....:shit:

dino3310
25th July 2010, 18:08
when my 2k plus in parts came through we had to pay more and had to register, not sure of the details ive forgotten, i just fronted up with the dosh and the No1 mechanic sorted the buggas at customs:2guns:

Monstaman
25th July 2010, 19:49
I buy parts, get them shipped to my mate in Fresno and he flings them over as a gift.

Where there is a will there is a way, anyone wanting parts we should get an order together to save shipping, got a few mates over the who can help.

yafeetup
26th July 2010, 22:25
I fitted a ventura pack rack to my 625 sxc, its made for the 640 adventure they share the same frame. Good fit quick to take on and off you can leave the side mounts on when enduro riding with no issue about snags. It cost about $ 270

Waihou Thumper
29th July 2010, 18:50
I fitted a ventura pack rack to my 625 sxc, its made for the 640 adventure they share the same frame. Good fit quick to take on and off you can leave the side mounts on when enduro riding with no issue about snags. It cost about $ 270

Yep, I got one on order.....I also have the original rack being shipped as I type this, so looking forward to getting it all up and bolted on....:yes:

Eddieb
29th July 2010, 19:19
Just put a ventura rack on the 950 also. I have run them on most of my bikes so I already had a selection of the racks and a bag & just needed the brackets.

JATZ
29th July 2010, 20:34
FYI..... http://www.dirttricks.com/rfs_in_new_frame.htm

I couldn't think of anywhere else to put this link, and thought you KTM folks might be interested

Woodman
29th July 2010, 22:10
You will possibly find that the NZ KTM parts distributor does not purchase the volume that their US counterparts do, and therfore do not get the same discount from KTM. Either that or the NZ guys don't have the balls or the money or the system to keep adequate inventory levels.

Or possibly they are working on too high of a margin, or there are too many channels.
Anyway sounds like a shake up is long overdue.

Waihou Thumper
30th July 2010, 18:38
Or possibly they are working on too high of a margin, or there are too many channels.
Anyway sounds like a shake up is long overdue.

Personable service, shipping notices and e-mails from KTM counterparts in the USA.
Here, you make a call, "oh yeah, okay, I will find out..." Three weeks later, nothing! STILL...
I must admit, there is one that is good, AFC.....I have spent a lot of money on KTM, and I am sure most of you and all of us have over the years on various brands...Until, these guys...NZ that is get their act together, it really puts you off buying one...:shit:

dino3310
30th July 2010, 21:04
...Until, these guys...NZ that is get their act together, it really puts you off buying one...:shit:


its the price that puts me of buying one or two

MXNUT
5th August 2010, 18:28
Come on NZKTM / NZDRBIG / NZKTM ????
Where are the pics of the new beast ??:innocent:


Youre late :angry: and that is not like you at all.

Waihou Thumper
5th August 2010, 19:30
Come on NZKTM / NZDRBIG / NZKTM ????
Where are the pics of the new beast ??:innocent:


Youre late :angry: and that is not like you at all.

Yeah I know, slack arse...I have been busy, new career etc.
I have plenty in the album, have just uploaded some photos. She is bits at the moment, I am making sure it is all there and cleaning the Katie as I go...
I hope to ride her for the first time this Saturday or Sunday....:yes:

215272215273215274215275215276215277

MXNUT
6th August 2010, 19:45
Yeah I know, slack arse...I have been busy, new career etc.

Very nice, looks like new.
New career ???? ... still with terra ?

Waihou Thumper
6th August 2010, 20:10
Very nice, looks like new.
New career ???? ... still with terra ?

Moved across ro the 'Dark Side' :) I work for Safetyn'Action, the industry training establishment that trains Fonterra staff and others in things like Extinguishers, Permit to Work, Hazard ID etc...In fact I was out at Te Rapa transport last week, looked out for ya but you were in the workshop area? I was at transport....
The bike is really clean and tidy, yes, I would call it new, but give me a few weeks on it and NZKTM can do some damage I am sure...:)
I have the plate changed so look out everyone, NZKTM is back on the road and off the rails...!! Training wheels are off...:)