Problem with ADVRider?

[Bass]

I recently noticed that all the photos have disappeared from the Oz trip thread that I put up on ADVRider a couple of years back. I also noticed that I can't see many of the photos in the NZ forum that I should be able to see and so I got in touch with the local mod for the forum.
He can see all the photos and so can the guys in the States.
However, I have contacted about 7 users in NZ now and none of them can see the pictures - we all just get the little red cross of doom
The mods can't figure it out and it seems to be slowly spreading.
It has been suggested to me that everyone I have contacted is on Telecom and that there is some sort of filter in place which is chucking out some of the stuff coming in from the USA.

Is this possible?

Is there someone out there who is NOT with Telecom, who can go here
http://www.advrider.com/forums/showthread.php?t=340074&page=7
and tell me whether they can see the pictures please?

[JATZ]

I'm with Telstra and only get the little red crosses too :scratch:

[cooneyr]

I can see them. I'm with Telstra.

[Monstaman]

We are with World Exchange and can see them. :woohoo:

[ADVGD]

It has been suggested to me that everyone I have contacted is on Telecom and that there is some sort of filter in place which is chucking out some of the stuff coming in from the USA.

Is this possible?


It is possible, I have dealt with many Telecom issues regarding them holding authoritative DNS records interfering with full propagation of a website to a new IP address, however what you are experiencing sounds suspiciously like a simple case that I help our customers deal with quite often. Do you have any sort of ad blocker or any other type of security software installed? These often wrongly identify images on a website as ads if they are from a different domain and can be blocked depending on your settings, eg if you have your images stored elsewhere (for example I store mine on my domain adventureguide.co.nz) and they are embedded into advrider.com, ad blockers often don't show them because they think they are cross domain ads.

If this is the case, right click on the image that is not being displayed, there should be an option to "allow display of images from this domain" or "add an exception", or something similar depending on the particular software you are running...

Hope that helps mate :niceone:

[Monstaman]

authoritative DNS records interfering with full propagation of a website to a new IP address,

I knew it!!! :devil2:

[NordieBoy]

Fine on Snap...

[Night Falcon]

It is possible, authoritative DNS records interfering with full propagation of a website :

errr himmm......keep it seemly! :gob: This aint one of those "anything goes" forums :facepalm:

[ADVGD]

errr himmm......keep it seemly! :gob: This aint one of those "anything goes" forums :facepalm:

:D sorry mate, unfortunately bollocks technical problems often have to be dealt with by means of bollocks technical jargon

Bass, I see your images are hosted on the advrider domain meaning the later part of my first response doesn't apply. When advrider did their recent upgrade, do you know if they changed servers / IP addresses? If this is the case it could be image caching causing the issue, more likely at a DNS network level rather than a browser level considering quite a few people are unable to see the images. On a good note, this issue normally clears itself up within 48 to 72 hours as global DNS updates take place and old incorrect details are updated with new valid details. It is still odd, images are a domain path resolving to an IP address path, if the website pages are resolving correctly then you would think the images would also resolve :scratch:

As a simple test to dismiss browser caching, go to the page that you can't see the images, hold down the [Shift] key on your keyboard while simultaneously clicking on the "Refresh" button on your browser with your mouse. This will "hard refresh" your browser forcing it to retrieve only server side data and ignore cache held data. This mostly likely won't work as browsers often detect a brocken cache link and will automatically retrieve the data from the server, but it only takes 2 seconds so worth a shot...

[Bass]

Firstly, Thanks for all the help guys - it's much appreciated



Bass, I see your images are hosted on the advrider domain meaning the later part of my first response doesn't apply. When advrider did their recent upgrade, do you know if they changed servers / IP addresses? If this is the case it could be image caching causing the issue, more likely at a DNS network level rather than a browser level considering quite a few people are unable to see the images. On a good note, this issue normally clears itself up within 48 to 72 hours as global DNS updates take place and old incorrect details are updated with new valid details. It is still odd, images are a domain path resolving to an IP address path, if the website pages are resolving correctly then you would think the images would also resolve :scratch:
...
It's been about 10 days so far. I believe that they have moved much of their picture data on to a new server and this is something I have been suspicious about from the outset and if it's only picture data that they have shifted, it would explain the oddity between the text resolving but the pictures not - true/false?





As a simple test to dismiss browser caching, go to the page that you can't see the images, hold down the [Shift] key on your keyboard while simultaneously clicking on the "Refresh" button on your browser with your mouse. This will "hard refresh" your browser forcing it to retrieve only server side data and ignore cache held data. This mostly likely won't work as browsers often detect a brocken cache link and will automatically retrieve the data from the server, but it only takes 2 seconds so worth a shot...

Tried that thanks - no change

Is there anyone out there on Telecom who CAN see them?

[Transalper]

X-Net (World Xchange) working fine for me all pictures bright n shiny, no X's.

[Crisis management]

Neil,
I tried all those suggestions as well and only get the red crosses (I love Telecom.....)

[Bass]

I gave the Telecom help desk a ring and the lady I spoke to can see the pics. I pointed her to this thread so that she could see the range of responses and the problem has intrigued her.
She said that she would do her own research around her friends who use various ISP's to see if she got similar results to us and would get back to me.
We shall see, I guess.

[Bald Eagle]

You spoke to an actual person ...I am amazed.

[ducatijim]

I see only crosses.....hang on, that might be the drink, hic:sick:

[Transalper]

Ok, more news from me....

IE8 and not signed in I get the X marks the spot.
IE8 and signed in I still get the X.

Firefox and signed in I get the pictures.
Firefox and signed out I still get the pictures.

What Browsers are you X people using??

[Gremlin]

On Telecom here.

Firefox, no problem.
IE8... what pictures? :blink:

[george formby]

It is possible, I have dealt with many Telecom issues regarding them holding authoritative DNS records interfering with full propagation of a website to a new IP address, however what you are experiencing sounds suspiciously like a simple case that I help our customers deal with quite often. Do you have any sort of ad blocker or any other type of security software installed? These often wrongly identify images on a website as ads if they are from a different domain and can be blocked depending on your settings, eg if you have your images stored elsewhere (for example I store mine on my domain adventureguide.co.nz) and they are embedded into advrider.com, ad blockers often don't show them because they think they are cross domain ads.

If this is the case, right click on the image that is not being displayed, there should be an option to "allow display of images from this domain" or "add an exception", or something similar depending on the particular software you are running...

Hope that helps mate :niceone:

Not being able to access pictures on certain sites is part of my on going connection saga. My network has been unstable & slow since 9am today & it is all DNS related. Been having issues on & off for nearly 2 weeks now.:angry:
Telecom assures me I'm not the only one with this problem which is just as well because I have the log of DNS faults & was expecting the usual, "everything's ok here mate" line.

[Gremlin]

Rang a certain ISP a couple of weeks ago, told them there was international routing issues, asked him to load certain pages to prove my point.

Didn't quite work out... got told that Microsoft, Facebook, Google, etc, had ALL been having issues all day.

Really? :facepalm:

[george formby]

Rang a certain ISP a couple of weeks ago, told them there was international routing issues, asked him to load certain pages to prove my point.

Didn't quite work out... got told that Microsoft, Facebook, Google, etc, had ALL been having issues all day.

Really? :facepalm:

Oh the irony, Facepoop has been fairly stable here.

[GSers]

On Xtra IE 8 no pictures
Mozilla Firefox pictures WTF
Edit
Back at work IE 6 no problems pictures
GSers

[Big Dave]

ADV rider was rebuilt a few weeks ago.

I'll have network cache issue for 10.

[Eddieb]

On Telecom broadband at home, using IE 8. No pictures

On HP's lan at work, using IE 7, I get lotsa cool pictures.

[ADVGD]

Just got into work and had another look at this, I am confident to say the issue is not DNS related at all, it is simply a case of IE8 not supporting the image path as it is not an absolute url path but a server side parsed url redirected to an image file located on the server.

To test this, paste this into the address bar of Firefox and it will connect to an image file and offer an option to download or view the image:

advrider.com/forums/attachment.php?attachmentid=179060&stc=1&d=1217115733

Paste it into IE8 and it you'll see it can't handle the url and has a hissy fit

Firefox can view them because Firefox is AWESOME while IE has had multiple browser compliance issues since the day it was launched, in short, IE compatibility issues are a web developers worst nightmare and why the majority of developers hate IE with a passion. Best to let the ADV tech guys know and no doubt they'll be able to rectify it quick smart.

[Bass]

I have pointed the local ADVRider Mod to this thread - hopefully it will be of some use.
Again, thanks for the help guys - awesome response.

[Howie]

I have pointed the local ADVRider Mod to this thread - hopefully it will be of some use.
Again, thanks for the help guys - awesome response.

Looks like ADVRider is broken at the moment, so can't even see if I can see the pics

[junkmanjoe]

not broken and working fine on telecom in the rapa...

http://www.advrider.com/forums/attachment.php?attachmentid=179064&stc=1&d=1217116187

JMJ

[Eddieb]

Looks like ADVRider is broken at the moment, so can't even see if I can see the pics

It's back now.

[Padmei]

not broken and working fine on telecom in the rapa...

http://www.advrider.com/forums/attachment.php?attachmentid=179064&stc=1&d=1217116187

JMJ

Umm was the red cross for real or a joke?

I'm on ihug

[junkmanjoe]

Bass you have taken some stunning photos of your travels...

http://www.advrider.com/forums/attachment.php?attachmentid=180324&stc=1&d=1217645529

http://www.advrider.com/forums/attachment.php?attachmentid=180321&stc=1&d=1217645191
this crossing must have had ya heart pumping a little...

JMJ

[Gravel Man]

With xtra & have poxy x's, instead of photo's
Cheers G M

[tri boy]

Baldy is mucking around with things.
He'll get it sorted eventually.

[waynzz7]

With xtra & have poxy x's, instead of photo's
Cheers G M

Plenty of X's here too on vodafone broadband...I can't even view the pics posted by junkmanjoe on this post! just more X's..

[Bass]

Bass you have taken some stunning photos of your travels...

http://www.advrider.com/forums/attachment.php?attachmentid=180324&stc=1&d=1217645529

http://www.advrider.com/forums/attachment.php?attachmentid=180321&stc=1&d=1217645191
this crossing must have had ya heart pumping a little...

JMJ

Sorry JMJ but I can't see the pics you have copied - there were a few interesting crossings. The Mitchell river was the important one that we had to make a call on. It was 500 km by road to go around so we elected to bypass that one early on. We made the right call. It was pretty much impassable.

[warewolf]

Definitely an IE8 issue... red crosses. Heck it can't even display some of the site icons in the top toolbar!!

FireFox 3.6x and 4.0 beta, and Chrome, all work properly. Actually, I take that back: Chrome doesn't display the icons (hosted at cloudfront.net) but does display the attached images (called from advrider.com).

That's via Kinect on WinXP Pro 32 bit. Later will fire up Win7 which has IE9 beta, Safari and Opera, plus a Win7 64 bit too.

Interesting to hear how widespread the current DNS issues are. We have quite a few customers at work having issues - in several cases timed with network hardware upgrade so of course that was the first thing blamed. I've also fallen in to that bucket - just installed an ADSL2 modem, and now I have to click KB links twice to get anything to happen - no timeouts, just no action. advrider has been fine the whole time.

[Eddieb]

ADVrider has got a lot worse since Baldy broke it earlier this evening, all the menu images were displaying fine even in IE8 but since it came back up it's been pretty bad.

[young1]

I am on Telecom and IE 7, I can see the pictures.

Bass - I have never looked at your trip report before on ADVRider, very very good!

[Bass]

Sorry JMJ but I can't see the pics you have copied

Have just downloaded Firefox and all is clear again. Awesome!!!!
What I don't understand is that I have been with IE8 all along and it used to work - so something has changed.

JMJ, that crossing was Nolans Brook. The water was about 2 meters deep and the family in the background told us that the last guy who dropped his bike in there took two and a half days to get it out again. The gaps between the logs were just wide enough to take a bike wheel and the luggage made us pretty top heavy, so yeah, my pulse was running faster than the DR. The 4WD crossing about 100 meters to the right was bonnet deep on a Landcruiser and so too deep for the bikes.
Jamie took both those photos. I think that he took most of the good ones.

[ADVGD]

Have just downloaded Firefox and all is clear again. Awesome!!!!
Ask most programmers or web developers and they'll likely tell you Firefox is a far superior browser, IE is only widely used due to Microsoft's marketing efforts, not product quality


What I don't understand is that I have been with IE8 all along and it used to work - so something has changed.

I believe when the upgrades to advrider were recently done the way image paths are handled and served to the browser changed. IE8 would have displayed images fine before the changeover, but after the changeover IE8 could not correctly handle the image paths. Firefox still displayed images after the changeover as it is a more robust browser with the ability to handle dynamic/parsed image paths

[ellipsis]

....looking at all your pics and posts. we're with slingshot.....fantastic read and pics....lost me half the afternoon so far.....

[Gravel Man]

Just been into ADV & no more poxy x's
Cheers G M

[BMWST?]

i am with telecom and use google chrome.I stopped using ie 7 or 8 because i had constant hassles with my google maps.I can see all the pics...