Problem with ADVRider?

**Bass** · 17th December 2010, 05:39

I recently noticed that all the photos have disappeared from the Oz trip thread that I put up on ADVRider a couple of years back. I also noticed that I can't see many of the photos in the NZ forum that I should be able to see and so I got in touch with the local mod for the forum.
He can see all the photos and so can the guys in the States.
However, I have contacted about 7 users in NZ now and none of them can see the pictures - we all just get the little red cross of doom
The mods can't figure it out and it seems to be slowly spreading.
It has been suggested to me that everyone I have contacted is on Telecom and that there is some sort of filter in place which is chucking out some of the stuff coming in from the USA.

Is this possible?

Is there someone out there who is NOT with Telecom, who can go here
http://www.advrider.com/forums/showt...=340074&page=7
and tell me whether they can see the pictures please?

**JATZ** · 17th December 2010, 05:58

I'm with Telstra and only get the little red crosses too

**cooneyr** · 17th December 2010, 05:59

I can see them. I'm with Telstra.

**Monstaman** · 17th December 2010, 06:39

We are with World Exchange and can see them.

**ADVGD** · 17th December 2010, 06:43

Originally Posted by Bass

It has been suggested to me that everyone I have contacted is on Telecom and that there is some sort of filter in place which is chucking out some of the stuff coming in from the USA.

Is this possible?

It is possible, I have dealt with many Telecom issues regarding them holding authoritative DNS records interfering with full propagation of a website to a new IP address, however what you are experiencing sounds suspiciously like a simple case that I help our customers deal with quite often. Do you have any sort of ad blocker or any other type of security software installed? These often wrongly identify images on a website as ads if they are from a different domain and can be blocked depending on your settings, eg if you have your images stored elsewhere (for example I store mine on my domain adventureguide.co.nz) and they are embedded into advrider.com, ad blockers often don't show them because they think they are cross domain ads.

If this is the case, right click on the image that is not being displayed, there should be an option to "allow display of images from this domain" or "add an exception", or something similar depending on the particular software you are running...

Hope that helps mate

**Monstaman** · 17th December 2010, 06:47

Originally Posted by ADVGD

authoritative DNS records interfering with full propagation of a website to a new IP address,

I knew it!!!

**NordieBoy** · 17th December 2010, 06:58

Fine on Snap...

**Night Falcon** · 17th December 2010, 07:00

Originally Posted by ADVGD

It is possible, authoritative DNS records interfering with full propagation of a website :

errr himmm......keep it seemly!

This aint one of those "anything goes" forums

**ADVGD** · 17th December 2010, 07:45

Originally Posted by Night Falcon

errr himmm......keep it seemly!

This aint one of those "anything goes" forums

sorry mate, unfortunately bollocks technical problems often have to be dealt with by means of bollocks technical jargon

Bass, I see your images are hosted on the advrider domain meaning the later part of my first response doesn't apply. When advrider did their recent upgrade, do you know if they changed servers / IP addresses? If this is the case it could be image caching causing the issue, more likely at a DNS network level rather than a browser level considering quite a few people are unable to see the images. On a good note, this issue normally clears itself up within 48 to 72 hours as global DNS updates take place and old incorrect details are updated with new valid details. It is still odd, images are a domain path resolving to an IP address path, if the website pages are resolving correctly then you would think the images would also resolve

As a simple test to dismiss browser caching, go to the page that you can't see the images, hold down the [Shift] key on your keyboard while simultaneously clicking on the "Refresh" button on your browser with your mouse. This will "hard refresh" your browser forcing it to retrieve only server side data and ignore cache held data. This mostly likely won't work as browsers often detect a brocken cache link and will automatically retrieve the data from the server, but it only takes 2 seconds so worth a shot...

**Bass** · 17th December 2010, 08:13

Firstly, Thanks for all the help guys - it's much appreciated

Originally Posted by ADVGD

Bass, I see your images are hosted on the advrider domain meaning the later part of my first response doesn't apply. When advrider did their recent upgrade, do you know if they changed servers / IP addresses? If this is the case it could be image caching causing the issue, more likely at a DNS network level rather than a browser level considering quite a few people are unable to see the images. On a good note, this issue normally clears itself up within 48 to 72 hours as global DNS updates take place and old incorrect details are updated with new valid details. It is still odd, images are a domain path resolving to an IP address path, if the website pages are resolving correctly then you would think the images would also resolve

...

It's been about 10 days so far. I believe that they have moved much of their picture data on to a new server and this is something I have been suspicious about from the outset and if it's only picture data that they have shifted, it would explain the oddity between the text resolving but the pictures not - true/false?

Originally Posted by ADVGD

As a simple test to dismiss browser caching, go to the page that you can't see the images, hold down the [Shift] key on your keyboard while simultaneously clicking on the "Refresh" button on your browser with your mouse. This will "hard refresh" your browser forcing it to retrieve only server side data and ignore cache held data. This mostly likely won't work as browsers often detect a brocken cache link and will automatically retrieve the data from the server, but it only takes 2 seconds so worth a shot...

Tried that thanks - no change

Is there anyone out there on Telecom who CAN see them?

**Transalper** · 17th December 2010, 09:09

X-Net (World Xchange) working fine for me all pictures bright n shiny, no X's.

**Crisis management** · 17th December 2010, 09:52

Neil,
I tried all those suggestions as well and only get the red crosses (I love Telecom.....)

**Bass** · 17th December 2010, 11:12

I gave the Telecom help desk a ring and the lady I spoke to can see the pics. I pointed her to this thread so that she could see the range of responses and the problem has intrigued her.
She said that she would do her own research around her friends who use various ISP's to see if she got similar results to us and would get back to me.
We shall see, I guess.