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ducatilover
24th April 2012, 16:43
<link rel="File-List" href="file:///C:%5CDOCUME%7E1%5CDouglas%5CLOCALS%7E1%5CTemp%5Cms ohtml1%5C01%5Cclip_filelist.xml"><o:smarttagtype namespaceuri="urn:schemas-microsoft-com<img src=" images="" smilies="" redface.gif="" border="0" alt="" title="Embarrassment" smilieid="7" class="inlineimg"></o:smarttagtype><o:smarttagtype namespaceuri="urn:schemas-microsoft-com<img src=" images="" smilies="" redface.gif="" border="0" alt="" title="Embarrassment" smilieid="7" class="inlineimg"></o:smarttagtype><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w:DontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if !mso]><object classid="clsid:38481807-CA0E-42D2-BF39-B33AF135CC4D" id=ieooui></object> <style> st1\:*{behavior:url(#ieooui) } </style> <![endif]--><style> <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:595.3pt 841.9pt; margin:72.0pt 90.0pt 72.0pt 90.0pt; mso-header-margin:35.4pt; mso-footer-margin:35.4pt; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> I’m having extreme slow speed problems.
64kbps down load to be exact.

Modem, PC etc have been reset.
The internet here just went “phut” and it’s uber slow, so slow and gay it won’t load these pages properly so I am typing this shit on MS word the copy/pasting it.

The ADSL status info is:

ADSL Firmware Version: 5.00.04.00 - 5.00.03.00 - 5.00.03.00 Annex A - 01.07.2b - 0.52 ADSL
Software Version: V3.00B01T01.TX.20060516
<st1>Line state</st1> Connected
Modulation ADSL_G.dmt
Annex Mode ANNEX_A
Max Tx Power -38 dBm/Hz
<o></o>
SNR Margin<o></o>
11 dB downstream
12 dB Upstream
<o></o>
Line Attenuation<o></o>
63 downstream<o></o>
31 dB Upstream
<o></o>
Data Rate<o></o>
64 downstream kbps<o></o>
448 Upstream kbps

WTF could be going on here? Telecon aren’t being helpful in the least.
A while back I was getting a hugely beige 1mbps speed, which is…okay I suppose.
This is just retarded. <o></o>

The Singing Chef
24th April 2012, 16:47
Lots of words.

I think the problem can be traced to the viruses that have attacked your computer form copious amounts of RedTube.

Just a note: You can't really talk to those women in the chat bar...

ducatilover
24th April 2012, 16:53
I think the problem can be traced to the viruses that have attacked your computer form copious amounts of RedTube.

Just a note: You can't really talk to those women in the chat bar...

I knew it, too much pr0ns

The Singing Chef
24th April 2012, 16:56
I knew it, too much pr0ns

Dirty pervert, you heathen scum! Back to the eternal fires of slow internet for you!

ducatilover
24th April 2012, 17:01
Dirty pervert, you heathen scum! Back to the eternal fires of slow internet for you!

I just wanted teh b0obz!

nathanwhite
24th April 2012, 17:04
I just wanted teh b0obz!

I hear tell of a virtual land in which they are aplenty. What makes this one different is they are all animated .gif's.

:banana:

jigglygifs or something I think it's called

Buyasta
24th April 2012, 17:08
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Line Attenuation<o></o>
63 downstream<o></o>
31 dB Upstream<o></o>

That downstream line attenuation is pretty terrible, did you mention it to Telecom when you called?.. I'd expect them to send out a Chorus tech to check out your cabinet/house and do a line test with that kind of attenuation.
Having said that, the fact that it's connected at exactly 64kbps almost certainly means you've exceeded your data cap and been limited down to 64kbps, at which point the internet does tend to be pretty much unusable.

ducatilover
24th April 2012, 17:17
I hear tell of a virtual land in which they are aplenty. What makes this one different is they are all animated .gif's.

:banana:

jigglygifs or something I think it's called

I'm so looking that up...


That downstream line attenuation is pretty terrible, did you mention it to Telecom when you called?.. I'd expect them to send out a Chorus tech to check out your cabinet/house and do a line test with that kind of attenuation.
Having said that, the fact that it's connected at exactly 64kbps almost certainly means you've exceeded your data cap and been limited down to 64kbps, at which point the internet does tend to be pretty much unusable.
Just got off the phone to Telecon.
The tech chap said that the attenuation was fairly high, I agreed :rolleyes:
Data cap hasn't been exceeded.
I'll be getting a newer modem, this one's about 700000000 years old and only DSL1 so he said I may see some improvement with DSL2 compatibility or something of the sort?
If a new modem/filters doesn't fix it, they will send a line tech fellow out. :yes:

My upload has dropped to 350kbps after he reset the connection at the exchange (or something...)

iYRe
24th April 2012, 17:25
That downstream line attenuation is pretty terrible, did you mention it to Telecom when you called?.. I'd expect them to send out a Chorus tech to check out your cabinet/house and do a line test with that kind of attenuation.
Having said that, the fact that it's connected at exactly 64kbps almost certainly means you've exceeded your data cap and been limited down to 64kbps, at which point the internet does tend to be pretty much unusable.


what he said.. except that if it was data cap it would be 64/64.

10 gets you 20 its a line fault.. faulty joint, connector, jackpoint, or cable pair.

Buyasta
24th April 2012, 17:32
Just got off the phone to Telecon.
The tech chap said that the attenuation was fairly high, I agreed :rolleyes:
Data cap hasn't been exceeded.
I'll be getting a newer modem, this one's about 700000000 years old and only DSL1 so he said I may see some improvement with DSL2 compatibility or something of the sort?
If a new modem/filters doesn't fix it, they will send a line tech fellow out. :yes:

My upload has dropped to 350kbps after he reset the connection at the exchange (or something...)

If it's consistently connecting at 64kbps every time you reconnect, it seems fairly likely it's due to the throttling system. If you haven't exceeded your cap, it's possible your ISPs automated system is malfunctioning, so if you call them again, you might want to mention it to them and get them to make sure that isn't the case.

As far as the new modem goes, the version of ADSL is unlikely to make any difference to this specific problem unless there's an issue with the DSLAM in your cabinet, but it is possible your old modem is just giving up the ghost, and either way, an ADSL2+ compatible modem should allow better speeds if you're not too far from the cabinet.

iYRe
24th April 2012, 17:40
as I said, it wont be cap unless its 64/64 - they dont limit one way.

ADSL2 modem might help - some of them deal with line issues better than others.. but he still needs to get his line fixed.

Latte
24th April 2012, 18:05
They don't rate limit the the sync speed to the cpe, thats all done at the isp,. Agree with the comment around line fault or similar.

iYRe
24th April 2012, 18:17
They don't rate limit the the sync speed to the cpe, thats all done at the isp,. Agree with the comment around line fault or similar.

i'm guessing he is using telecom (xtra) for his isp...

Oblivion
24th April 2012, 18:25
I guess you'll be going back to loading pr0ns on a 28kbs modem eh? :lol:

Even if your computer is not at fault, I'd be doing a full malware check on all computers, to see what kinds of nasties have invaded your firewall. Some of the pesky blighters use your connection to download more of themselves, so it pays to get rid of them while you can.

SMOKEU
24th April 2012, 19:08
Boot off a live Linux disc and see if that helps. It probably won't, but it can't hurt to try.

Buyasta
24th April 2012, 19:12
Boot off a live Linux disc and see if that helps. It probably won't, but it can't hurt to try.

Yes, clearly the issue with his modem connecting slowly and his line having high attenuation is all down to the choice of OS on the computer attempting to use the connection. :facepalm:

sil3nt
24th April 2012, 19:16
I would listen to SMOKEU. He is so good with tech he is going to start hacking wireless networks off his phone :rolleyes:


Get yourself a decent modem to start. Even if it doesn't help things initially you will benefit down the line.

steve_t
24th April 2012, 19:17
Try a different modem?

ducatilover
24th April 2012, 21:09
If it's consistently connecting at 64kbps every time you reconnect, it seems fairly likely it's due to the throttling system. If you haven't exceeded your cap, it's possible your ISPs automated system is malfunctioning, so if you call them again, you might want to mention it to them and get them to make sure that isn't the case.

As far as the new modem goes, the version of ADSL is unlikely to make any difference to this specific problem unless there's an issue with the DSLAM in your cabinet, but it is possible your old modem is just giving up the ghost, and either way, an ADSL2+ compatible modem should allow better speeds if you're not too far from the cabinet.
Thanks mate, will ring 'em on Thursday and also put new filters in and try a different modem :niceone:


i'm guessing he is using telecom (xtra) for his isp...
Not my fault :msn-wink:

I guess you'll be going back to loading pr0ns on a 28kbs modem eh? :lol:

Even if your computer is not at fault, I'd be doing a full malware check on all computers, to see what kinds of nasties have invaded your firewall. Some of the pesky blighters use your connection to download more of themselves, so it pays to get rid of them while you can.
Damn, going to be on a Pr0n withdrawal!
No nasties on this PC :nono: it's our fully fu-fangled work PC and constantly checked/cleaned blah blah tech talky blah :2thumbsup

Try a different modem?
That's part of the plan, I have got a back up plan, my favourite hammer, The Persuader.

The End
24th April 2012, 22:51
Boot off a live Linux disc and see if that helps. It probably won't, but it can't hurt to try.

Install Gentoo

ducatilover
24th April 2012, 23:20
Boot off a live Linux disc and see if that helps. It probably won't, but it can't hurt to try.

This little puppy can dual boot XP pro and some Linux thing and it doesn't help.

p.dath
24th April 2012, 23:30
I'd start by looking at what you have connected to the phone line at your own house.

Try unplugging all telephony devices (including ADSL splitters), restart the modem, and see if it alters the connection rate a lot. If it does, plug the devices in one at a time until you find the problem device.


It sounds to me like a problematic line or device plugged into the line.

mashman
25th April 2012, 00:28
Vat are you be having the problem with. Probably possibly maybe one of your computers seems to be having a problem... I have no idea which one because I'm really just wanting to scam you out of a few hundred $$$.

EJK
25th April 2012, 01:01
Just curious, what's the average dl/ul speed? I'm getting below:

DownStream Connection Speed: 2190 kbps
UpStream Connection Speed: 65 kbps

I could flick something to make upstream faster by sacrificing some download speed, but that's all the speed I get. I used to get over 3000kbps but don't know where that's gone.

Gremlin
25th April 2012, 01:40
I'd start by looking at what you have connected to the phone line at your own house.

Try unplugging all telephony devices (including ADSL splitters), restart the modem, and see if it alters the connection rate a lot. If it does, plug the devices in one at a time until you find the problem device.


It sounds to me like a problematic line or device plugged into the line.
Follow what p.dath said. Ignore the comments about computers. If your modem cannot sync at anything better, no computer is going to make a difference.

Do equipment swaps along with p.dath's stuff, sometimes it's a tired modem, other times it can be an unfiltered device or even the filters are crap. New filters, no problem, seen a lot of random things before.

pete376403
25th April 2012, 11:19
What brand of ADSL modem? One of our customers has switched from D-Links as they don't seem to play nicely with ADSL2. They were fine prior to the netork upgrades.

ducatilover
25th April 2012, 13:33
I'd start by looking at what you have connected to the phone line at your own house.

Try unplugging all telephony devices (including ADSL splitters), restart the modem, and see if it alters the connection rate a lot. If it does, plug the devices in one at a time until you find the problem device.


It sounds to me like a problematic line or device plugged into the line. :niceone: WQill get on to this, thanks mate


Vat are you be having the problem with. Probably possibly maybe one of your computers seems to be having a problem... I have no idea which one because I'm really just wanting to scam you out of a few hundred $$$.
Oh you big hero, please come fix my computer, my credit card number is all yours!

Follow what p.dath said. Ignore the comments about computers. If your modem cannot sync at anything better, no computer is going to make a difference.

Do equipment swaps along with p.dath's stuff, sometimes it's a tired modem, other times it can be an unfiltered device or even the filters are crap. New filters, no problem, seen a lot of random things before.
Cheers, I'm going to throw new filters everywhere as they're very old anyway


What brand of ADSL modem? One of our customers has switched from D-Links as they don't seem to play nicely with ADSL2. They were fine prior to the netork upgrades. It's a D-link 504t

ducatilover
25th April 2012, 16:54
New filter before the modem = 320kbps down and 570 up. :niceone:
Will do all the filters and the modem and methinks we'll be okay.

p.dath
25th April 2012, 17:46
New filter before the modem = 320kbps down and 570 up. :niceone:
Will do all the filters and the modem and methinks we'll be okay.

Wat about with no filter before the modem?

ducatilover
25th April 2012, 18:03
Wat about with no filter before the modem?

Don't have the right plug for that?

scracha
25th April 2012, 19:05
Boot off a live Linux disc and see if that helps. It probably won't, but it can't hurt to try.
And back in the real world..............



Your S/N margin on your line is shite. Ignore waffle about ISP throttling...even if they throttle your download your modem will still connect at the full rate; the "throttling" is done further up the food chain. It's likely your modem's minimum handshake* speed is 64kbps. P.Darth is pretty much on the money.
a) Unplug all additional phone equipment to help isolate the issue (do you have monitored alarm etc?....also check if your SkyTV box is plugged into the phone line).
b) Plug in your ADSL modem WITHOUT a line filter (RJ11 to BT jack...."borrow" a line from one of your handsets)
c) Check the speed, if crap, try another jackpoint.
d) Check the speed, if crap, replace line from jackpoint to modem.
e) Check the speed, if crap, ask ISP to do a line test and "port reset" (may take an hour)
f) If crap, repeat above steps with a different modem (very unlikely)
g) If still crap, risk the 80 bucks or whatever and get your ISP to send out a Chorus tech. While you're at it, spend the extra peso's and get them to put in a proper filter (a.k.a. "splitter").


Upstream rate being way better than your downstream rate normally indicates an actual wiring fault. Might have been caused by dodgy sparky, a power spike or more often than not some dodgy home-made phone extensions purchased from Bunnings or wherever. If you don't pay the "wiring and maintenance charge" then my best advice is to ring up Telco, request it and then wait a couple of weeks and report the fault :msn-wink:


*Modems start by trying to "handshake" or establish a reliable connection at full speed. If a line is noisy, they lower the speed until they can establish a reliable connection or "handshake".

ducatilover
25th April 2012, 19:14
:apint::niceone: Thanks muchly, will give all this a go and hopefully not ruin anything :msn-wink: