Rego put on hold - but I still had to pay!

[almd]

Last week I went into the post office to get a new rego for my bike after the rego had been put on hold for the past 6 months. I am selling the bike so I wanted to get a new rego for it before the new owner picked it up.

I was told that there was no record of me putting it on hold and that I had to back pay about 6 months worth of rego. I tried contacting NZ Land Transport Agency but they were really unhelpful - just said that since I didn't have the reciept I had no proof and not a leg to stand on.

I have the bank statement which has the $5.50 fee I paid to have it put on hold, but it only says "NZ Post" for the details.

Has this happened to anyone else before? Apparently the Post Office doesn't have anything to do with the process - they just send the forms off to NZ LTA and they are supposed to process them.

I'll try sending in a complaint but I have already had to pay the whole lot - I had to since I had someone wanting to buy my bike.

[bogan]

Last week I went into the post office to get a new rego for my bike after the rego had been put on hold for the past 6 months. I am selling the bike so I wanted to get a new rego for it before the new owner picked it up.

I was told that there was no record of me putting it on hold and that I had to back pay about 6 months worth of rego. I tried contacting NZ Land Transport Agency but they were really unhelpful - just said that since I didn't have the reciept I had no proof and not a leg to stand on.

I have the bank statement which has the $5.50 fee I paid to have it put on hold, but it only says "NZ Post" for the details.

Has this happened to anyone else before? Apparently the Post Office doesn't have anything to do with the process - they just send the forms off to NZ LTA and they are supposed to process them.

I'll try sending in a complaint but I have already had to pay the whole lot - I had to since I had someone wanting to buy my bike.

Stink. The whole process of having to back pay at all stinks tbh. I always do mine online and get them to send an e-mail receipt, not helpful in your case but might be a good idea in future.

[Jantar]

...
I have the bank statement which has the $5.50 fee I paid to have it put on hold, but it only says "NZ Post" for the details. .....

Fee to put on hold? Since when was there a fee to put reg on hold? I suspect that you did something else, like change the end date of reg or similar.

[almd]

Fee to put on hold? Since when was there a fee to put reg on hold? I suspect that you did something else, like change the end date of reg or similar.

It costs $5.50 to put it on hold if you go through a NZTA agent (like the Post Office). http://nzta.govt.nz/vehicle/registration-licensing/fees.html#administration if you don't believe me.

It was the first time that I had to pay this fee too - I remember doing it free the last couple of times I had put it on hold.

[Bikemad]

yep they charge a $5 fee nowdays

[bogan]

Just another reason to do it online.

[roogazza]

Just another reason to do it online.

yip did it online , got the e mail.

[Grizzo]

Just another reason to do it online.

Yep, online is the way to go.

[Akzle]

fuck paying that shit.

But you did pay that shit. So suck it up.

[unstuck]

Great reminder, better get the VF rego held again this week, usually get a reminder in the mail too. Trying to put one over me the bastids.:crazy:

[bogan]

fuck paying that shit.

But you did pay that shit. So suck it up.

I think the problem is he didn't pay (it's the point of putting it on hold you see), but now has to cos some other dude wants it rego'd.

[Akzle]

I think the problem is he didn't pay (it's the point of putting it on hold you see), but now has to cos some other dude wants it rego'd.




I'll try sending in a complaint but I have already had to pay the whole lot - I had to since I had someone wanting to buy my bike.



pay = admit liability.

good fucking luck getting money BACK from teh govt.


i think the problem is your reading comprehension.

[almd]

pay = admit liability.

good fucking luck getting money BACK from teh govt.


i think the problem is your reading comprehension.

What was I supposed to do dickhead? Not sell my bike and miss out on 11k or spend a few hundred to get it sold?

Never said I wanted to get the money back either. Just wanted to know if this had happened to anyone else before. So maybe you should try reading the original post first.

[unstuck]

What was I supposed to do dickhead? Not sell my bike and miss out on 11k or spend a few hundred to get it sold?

Never said I wanted to get the money back either. Just wanted to know if this had happened to anyone else before. So maybe you should try reading the original post first.

LOL, dont worry bout AKzel, hes fine once the meds kick in. That should happen by about 2053.:niceone:

[TLDV8]

Has this happened to anyone else before?

Rego on hold.
When I came over to Darwin in 2007 I put both my TL1000S's on hold,doing the same a year later online.
The next time I went to do the same it was not possible,a NZ address had to be available,I replied to the email response that I was not in New Zealand send any paper work to my Australian address at my expense,not possible was the answer.
Who knows what happened there its some four years + ago,I guess I will see if I tried to export them to AU.

I put my Ducati 900 SD on hold once,when I went to re register it they told me it had never been on hold and the original black plate would need to be replaced (white),I then showed them the paper work from Onehunga testing station that was current and in order,to bad not in the system was the reply.
Phoning the appropriate authority and offering to send a scan of the paper work was met with a no.

I went to register my 78 CBX once after it had been out of registration for six months only to be told it had not been registered for some eighteen months.
I showed them the plate only to be told it was a trailer (wtf?) sticker :wacko::lol:
Original black plate gone,new white one needed.

In NSW if your registration is expired for more than three months and you have not handed the plates in (a storage fee is incurred) you then need to have a new blue slip inspection and a reissue of plates.

If you follow the system by the letter it normally works out,at least in New Zealand they give you a break when registering old motorcycles.

[Milts]

Make a formal complaint in writing. Be sure to include a printout from your bank statement - try to get it with the bank's letterhead etc. If they still say no, then because they are a government agency, you can complain to the ombudsman:
http://www.ombudsman.parliament.nz/make-a-complaint/complaining-about-state-sector-agencies-551307131224760

For $50 or so I wouldn't bother. However it's large enough to be worth spending a bit of time following it up and hopefully you have enough evidence to convince them if done through the correct channels.

If you call up/walk in, you're just dealing with the person who happens to be there at the time. They usually have no authority to do anything and their life is easier if you just leave it, so complaining in writing will hopefully mean the right person sees it.

Let us know how you get on.

[Mom]

Make a formal complaint in writing. Be sure to include a printout from your bank statement - try to get it with the bank's letterhead etc. If they still say no, then because they are a government agency, you can complain to the ombudsman:
http://www.ombudsman.parliament.nz/make-a-complaint/complaining-about-state-sector-agencies-551307131224760

For $50 or so I wouldn't bother. However it's large enough to be worth spending a bit of time following it up and hopefully you have enough evidence to convince them if done through the correct channels.

If you call up/walk in, you're just dealing with the person who happens to be there at the time. They usually have no authority to do anything and their life is easier if you just leave it, so complaining in writing will hopefully mean the right person sees it.

Let us know how you get on.

This. I have just put Millie's rego on hold, did it online and have an email confirmation to prove it. You must have slipped through the cracks, as I have put rego on hold both verbally (in the past) and online. Write a letter with all the evidence you can provide, and see if you can get the money refunded. Time is money, but ensuring things are done properly is worth investing a bit of time on.

Good luck, let us know how you get along.

[mossy1200]

Contact fair go. I like a big stink story. Bet they will find hundreds of people with the same story.:angry2:

[Katiepie]

Bugga mate.

I put my rego on hold in May for 3 months, after it has already expired in March. The 3 months was up this week so today I went online to put a 3 month rego on it (expecting to have to back pay the 2 months expired rego) but its given me 3 months from the day the hold was up. Don't know how that works, but in my eyes I just got 2 months rego for free. No complaints here.

As others have said - online is the way to go. But hope someone can suss it out for you and get it sorted.

[Ender EnZed]

What was I supposed to do dickhead?

Taken the 3 months rego or whatever the buyer wanted off the sale price of the bike. He doesn't have to pay the back rego because he wasn't the owner at the time.

Technically you'd still be liable for the back rego but NZTA has no way of getting it out of you, it doesn't affect any of your other vehicles and it pretty much just disappears.

[the oldstuff]

The LTSA are dicks. When I complained to them about a testing station (VINZ in ChCh) the chick on the phone was completely rude to me and implied that I was stupid.

Ring them and complain and record the response you get from the slappers that think we are all insignificant bikers.

Some are actually really helpful I must say.

[TimeOut]

I have a trailer been registered for 20 years, went to register it and thy couldn't find it, had to get a new plate and rego for it.

18 months later received reg invoice for the old plate:eek:

[sinfull]

Bugga mate.

I put my rego on hold in May for 3 months, after it has already expired in March. The 3 months was up this week so today I went online to put a 3 month rego on it (expecting to have to back pay the 2 months expired rego) but its given me 3 months from the day the hold was up. Don't know how that works, but in my eyes I just got 2 months rego for free. No complaints here.

As others have said - online is the way to go. But hope someone can suss it out for you and get it sorted.
Think there must be a 3 month flag sort of thing, where you have to pay up the back reg before ya can put it on hold etc and ya got in at 2 months !
My Trumpy was on hold for 6 (after reg had run out 8 or 9 weeks earlier), but i reged it for a week after about 31/2 months on hold so a mate could use it on a ride we were doing, but then of course i forgot to do anything about it for a while so it had been without any for over 2 months .
Then swapped it (for one 32 yrs its senior) and promised him 3 months reg, when i realised i might be up for 5 months to get the 3 i wanted, i thought i'd have a crack, so put it on hold on line, then went to the post shop 2 days later and got three months reg from that date !
Yay !!! A win against the flow !

[Swoop]

...the original black plate would need to be replaced (white),
...
Original black plate gone,new white one needed.
I'm fairly confident that there is a policy of "get the old black plates off the road".
Why? Answer = speed cameras. ($$$)

Think there must be a 3 month flag sort of thing, where you have to pay up the back reg before ya can put it on hold etc and ya got in at 2 months !
There is a 3 month cut off. Anything on hold for less than 3 months gets to pay for that period of time, regardless.
The nice lady once told me to ALWAYS put on hold for 12 months. If you want to ride, then go register at that time. If over 3 months since being put on hold then you get the new rego from that date & don't have to back pay for unused time.


The most simple solution is just put on hold ALL the time.;)