Emoto?

[the oldstuff]

What is the general opinion of Emoto in ChCh? I went there last year with funds to buy a bike and the guy was a complete dick and didn't take me seriously so I bought elsewhere. Have since bought thousands of dollars worth of gear from other shop so I guess he missed out on a few sales. Can't speak highly enough of Avon City Suzuki though. And they got a pretty hot chick in there last time I was there buying boots.

[Captain_Salty]

One of the guys there has Basil Fawlty customer handling skills but he's an ok turkey if you wanna make a deal and they got some good gear there. +1 for Avon city though.

[SMOKEU]

The guy at Emoto was a complete cock when I went in and asked for a test ride as part of an Aprilia promotion advertised online involving that dealership.

[Berries]

What is the general opinion of Emoto in ChCh? I went there last year..........
Been building this up for a while?

[rossirep]

shit shop, shit service, not opened Saturdays.. but........... they did have a smoking hot chick working in there so that's one plus for them.

[HenryDorsetCase]

Its always felt to me like a sideline to a business that actually pays for everything: a hobby really but tax deductible.

[Paul in NZ]

yeah hes been on here a few times and gets a bit excitable.... erm - yeah well thats hardly uncommon is it....

[JimO]

The guy at Emoto was a complete cock when I went in and asked for a test ride as part of an Aprilia promotion advertised online involving that dealership.
they obviously arnt stupid then!!:laugh:

[SMOKEU]

they obviously arnt stupid then!!:laugh:

I wasn't expecting a test ride on an RSV4, but they had a nice little 125cc 2 smoker that the cunt wouldn't even let me ride. He basically said that if I wanted to test ride anything then I have to be prepared to buy that particular bike straight after the ride. What if I don't like the riding position, or if the bike just doesn't "feel" right for me?

I've never heard that one from a car dealer before.

[imdying]

I wasn't expecting a test ride on an RSV4, but they had a nice little 125cc 2 smoker that the cunt wouldn't even let me ride. He basically said that if I wanted to test ride anything then I have to be prepared to buy that particular bike straight after the ride. What if I don't like the riding position, or if the bike just doesn't "feel" right for me?At which point you go yeah, sure. Why the hell would you even say anything different? Stuff an RSV4 into a hedge and it's still only a grand excess anyway.

[T.W.R]

See they've been advertising for a head mech/workshop foreman for the last few weeks

[SMOKEU]

At which point you go yeah, sure. Why the hell would you even say anything different? Stuff an RSV4 into a hedge and it's still only a grand excess anyway.

I said I was keen to purchase, but he was trying to do everything to convince me NOT to buy a bike from him.

[HenryDorsetCase]

I said I was keen to purchase, but he was trying to do everything to convince me NOT to buy a bike from him.

In fairness, and with a few notable exceptions, there are a LOT of motorcycle shops that operate this business "model".

In fact when I was your age, I had duch a bad experience at Crapsblots I vowed never to go back. Guess what? never been back. thats nearly 30 years. Not that I carry a grudge.

When I was looking for a new car last year (and when I say new car I mean brand new) I went into Avon Shitty Ford with a view to taking a test ride. I got treated like a snotty teenager trying to take one of their FPV's for a fang. Actually not true: I was ignored by every person in the place. One of the sales drones was leaning over a balcony, texting, glanced up at me, and kept going. Oddly, I went to another dealer and purchased a new vehicle.

I emailed the dealer principal later and got a "Oh dear, sorry about that" because I thought they deserved to know how much like a 1970's public service office it was.

It is not difficult: greet everyone who walks in the door in a friendly manner, ask them if you can help them: be friendly but not pushy. take them seriously even if you dont think they have any money. The rough ones likely have just got off a five month trip on the fishing boat they own and have $100k in their pockets....

anyway, bit OT. and like I say, I don't carry grudges for longer than say fifty years.

[imdying]

I said I was keen to purchase, but he was trying to do everything to convince me NOT to buy a bike from him.Well, it must be something you do, or something you give off subconciously... perhaps in your mannerisms, the way you speak, the clothes you wear?

When I walk into a bike shop, and take an interest in a bike, they ask me if I want to test ride it.

I have another friend who is the same as you, and I won't speak ill of a friend, same result as you. But bikes are delicate, so unlike a car the salesman needs to do a little more to protect the interests of the business. Whether that is right or wrong, that's for you to decide, although I will say I've purchased vehicles I was previously indifferent towards, after a test ride. In contrast, I didn't even bother riding the blade, I just said get me one (actually I was happy with the one on the floor, but they insisted on having one still in a crate sent down, which was a nice touch, cheers Hamptons :D)

[imdying]

In fact when I was your age, I had duch a bad experience at Crapsblots I vowed never to go back. Guess what? never been back. thats nearly 30 years. Not that I carry a grudge.Same here. If Hamptons or Avon City Suzuki were Ducati dealers, I'd already have an 1199. As it is, I don't want a brand that I can't (read won't) have (dealer) serviced in Christchurch.

On the flip side, Avon City Ford tried quite hard to sell us a vehicle earlier this year, and probably would have if the wife had been happy driving a Falcon (turns out she has more taste than that, fortunately).

[Paul in NZ]

Yup – a few years back one of Dads regulars was a very well known ex all black southland farmer type who came from a VERY established family that were frankly loaded. He however always looked like an angry rhino had just dragged him across a paddock and thrown him through a blackberry bush into his car. His car was generally really late model – VERY expensive and driven flat out everywhere. He called in one day perplexed that his El Camino (dog box fitted ‘beauty’ in the back) had got a puncture and used a pint of oil driving up from Southland at a pace that would make Burt Munro blush. The tyres were darn near new but he insisted that it needed a new set and that Dad needed to fit a new engine (rather than rings in the old one) and that since he didn’t have time to run stuff in 9ie he just couldn’t drive slowly) the ‘boy’ (ie me) should run it it… It ended up with a HUGE engine in it and I had a ball….
Anyway – his girl friend accidentally set fire to an exotic car and he needed a replacement. He asked dad about “one of them new jag’s” Dad said – ‘Oh an XJ6? “Shit no – one of the 12 cylinder bastards…” Dad was a bit worried about the prospect of servicing that so suggest a Benz… Oh – a Kraut car? Any good?? Well grab yer hat n coat and we will go look at one…
So dads in his overalls – hes in his farm clothes and hes slamming doors and kicking tyre on a new SLC (or whatever).. The salesman was APPAULLED until he flopped out his check book and he saw the name and then turned into a quivering toad… Dad was laughing about it for weeks…

[kiwi cowboy]

, although I will say I've purchased vehicles I was previously indifferent towards, after a test ride.]


:niceone:Been there too,

Looked at the impulse when they came out in the paper and said to my brother they were fuggin ugly.
Saw one in a shop a week later and test rode it on insistence of salesman and bought the next one in the door.(the one I test rode was sold).
Loved that bike in the end and now race a gsxr400 same year, same motor and bullet proof they are too:niceone:

[300weatherby]

So, your are selling your bike on Tard me, and some random wanders up looking like he doesn't have money or a clue and wants to take the bike for a ride, just to try it and "see if he likes it", your response to this is?

Pete has had a couple of high end bikes badly damaged by what turned out to be total muppets early on when he kicked off importing.

Stopped allowing test rides, changed to pay up front in full, then allow 48hrs for return in same condition it left if you didn't like it. If you don't have the money in the first place and are not serious about that bike, you have no business "test riding" it

Have bought two high end bikes from him, no dramas, and now because we have history, I can test ride one of his bikes just to see if I like it, not necessarily because he expects to sell it to me, it is about trust that you are for real, for every one bike sold, there are hundreds kick the tyres first, some sales people can cope with that, some cannot.

Do you want the phone call some muppet has hit a car in town, and can you go get your bike now?

[jasonu]

Yup – a few years back one of Dads regulars was a very well known ex all black southland farmer type who came from a VERY established family that were frankly loaded. He however always looked like an angry rhino had just dragged him across a paddock and thrown him through a blackberry bush into his car. \…

Grizz Wiley perhaps?

[Murray]

Grizz Wiley perhaps?

Grizz wasnt from Southland, suspect maybe Lester Rutledge

[the oldstuff]

I also swore off Casbolts like many others, for the last 27 years when I was looking to step up from my first bike (RD50). They missed out on ALOT of sales over those years. Eric Wood looked after me well back then...
However, I have returned to Casbolts several times recently and almost had my arm twisted to take a Ducati for a test ride. Very different atmosphere, very helpful - well done.
So I guess things do change so maybe in 20 odd years I'll check out Emoto again. Until then I'll buy my Aprillias out of town.

[pritch]

Well, it must be something you do, or something you give off subconciously... perhaps in your mannerisms, the way you speak, the clothes you wear?


Not at all. There is one local dealership where it is not uncommon to be ignored completely for an extended period. Even when it is reasonably obvious that the people in the shop are experienced motorcyclists and could reasonably be assumed to be holding folding.

In the normally busier one I deal with, the staff seem to greet anyone who enters the shop. That is probably not a coincidence.

Another not to hold a grudge :whistle: but if I wasn't happy with the local agent I would take the bike to a different dealer in another town to get serviced. Bikes are for riding after all.

[Erelyes]

'Reading' someone is a skill. If the dealer hasn't got that skill... sucks to be them, but why are they in the job, it's pretty important. Would ya get a job as an arborist if you didn't have a head for heights? Note that 'reading' someone includes greeting them and talking to them, as said above you can't judge at face value, but you can judge quickly when engaging with someone.

Remembering people is also a skill. Went to a new coffee place in Wellington in the middle of town once, ordered my shit. Returned three days later and he remembered what I'd had last time. Made a fucking good coffee too and I went back numerous times as a result. Same with a bike shop, if the dealer doesn't remember the guy that bought gloves or a helmet or was at the rally or whatever... they may well miss out on a sale they'd have had otherwi

Re: the chance of muppets writing off the bike they're test riding - my thoughts A) have insurance, B) learners/restricted only get to test ride if they rode there, C) photocopy their licence, D) to all business there is an element of risk, if you can't hack that go be an employee someplace.

:banana:

[rastuscat]

Grizz wasnt from Southland, suspect maybe Lester Rutledge

More likely Kenny Stewart, from Balfour.

[sharp2183]

Well, it must be something you do, or something you give off subconciously... perhaps in your mannerisms, the way you speak, the clothes you wear?

When I walk into a bike shop, and take an interest in a bike, they ask me if I want to test ride it.

I have another friend who is the same as you, and I won't speak ill of a friend, same result as you. But bikes are delicate, so unlike a car the salesman needs to do a little more to protect the interests of the business. Whether that is right or wrong, that's for you to decide, although I will say I've purchased vehicles I was previously indifferent towards, after a test ride. In contrast, I didn't even bother riding the blade, I just said get me one (actually I was happy with the one on the floor, but they insisted on having one still in a crate sent down, which was a nice touch, cheers Hamptons :D)

I dunno dude, I had the same experience as the OP with Emoto. I touched a bike and they guy yells out angrily 'are you gonna buy that!?"

That's not on.

[EJK]

I dunno dude, I had the same experience as the OP with Emoto. I touched a bike and they guy yells out angrily 'are you gonna buy that!?"

That's not on.

I believe the bikes on Emoto showroom is just ornaments and room decorations to make the building look "biker-ish". All they really sell is bike gears... :rolleyes:

[JimO]

I dunno dude, I had the same experience as the OP with Emoto. I touched a bike and they guy yells out angrily 'are you gonna buy that!?"

That's not on.
did you touch it with your cock??

[Ender EnZed]

I touched a bike and they guy yells out angrily 'are you gonna buy that!?"


That's not how salesmen respond to people they see as customers (for good salesmen customers = everyone). For some reason he genuinely thought that no matter how your time at Emoto went you weren't going to buy a bike there. He must have. Because he almost certainly earns commission on each bike he sells.

Or maybe he's trying to get fired. Or just has enough money that he doesn't worry at all about how he works.

[sharp2183]

did you touch it with your cock??

I said I touched it, I didn't say I broke it.

I agree with the customers=everyone. I go out to give free quotes to those that ask. Imagine what people would think if I answered the phone saying 'you better be paying me.'

[imdying]

I dunno dude, I had the same experience as the OP with Emoto. I touched a bike and they guy yells out angrily 'are you gonna buy that!?"

That's not on.Just tell him only if he's not going to be a cock about it. There's only room for one alpha.

[baffa]

Ive noticed most bike shops are distinctly cool to potential customers.
It seems to help if you ride up on a decent looking bike, you look less like a tyre kicker.

Bought a blade because they made it easy at cyclespot recently, the guy all but threw the keys at me.
Pity the after sales service wasnt up to spec, most of my servicing will probably be done elsewhere.

[babysteps]

I will never use EMoto again after the performance in fixing my Aprilia after the Earthquakes.

[the oldstuff]

I said I touched it, I didn't say I broke it.'

"Arborist available - Will trade tree work services for bike parts or servicing! PM me..."



Hey man, do you like your life? If you do I would remove the above message from your posts.

If someone from IRD sees it or some disgruntled member dobs you in you will be in a world of hurt. They have more power than most people know and they use it.

Sorry to bump thread with unrelated post. I a bit new so didn't know right way to approach this...

[Ender EnZed]

Sorry to bump thread with unrelated post. I a bit new so didn't know right way to approach this...

If you click on someone's name you can post a Visitor Message on their profile or send a Private Message if you've made more than some number (maybe 50?) posts.

To drag the thread further off topic; I thought the IRD would only get shitty if money changed hands?

[russd7]

If you click on someone's name you can post a Visitor Message on their profile or send a Private Message if you've made more than some number (maybe 50?) posts.

To drag the thread further off topic; I thought the IRD would only get shitty if money changed hands?
nope, they want their fair (unfair) share of trades or barters, especially where there is a service provided, hell they even want dope growers and thieves to pay tax, IRD don't give a rats arse where they get their money from

[mossy1200]

I never have test ride issues. I have turned down offers because the bike offered wasn't what idd like to own or was above my budget.
Last test drive was a 14r with the wife on the back of it and ordered one a few days later.
I think my purchase to test ride rate would be close to 50% so that must make me the ideal consumer or would that be at 100%?

PS. Whats IRD got to do with bike shop service and test rides? A bit random.

[HenryDorsetCase]

ten characters of awesome.

[Erelyes]

"Arborist available - Will trade tree work services for bike parts or servicing! PM me..."



Hey man, do you like your life? If you do I would remove the above message from your posts.

If someone from IRD sees it or some disgruntled member dobs you in you will be in a world of hurt. They have more power than most people know and they use it.

Sorry to bump thread with unrelated post. I a bit new so didn't know right way to approach this...

Barter is not illegal. Where does he say he won't declare it?


nope, they want their fair (unfair) share of trades or barters, especially where there is a service provided, hell they even want dope growers and thieves to pay tax, IRD don't give a rats arse where they get their money from

1. The law makes no distinction between income from legal and illegal activities, nor should it
2. Taxing someone that gets paid in barter the same as someone that gets paid in money is in fact 'fair'. Whether tax rates themselves are fair is another argument
3. I got no problems with dope growers, thieves, hookers, whatever paying taxes like everyone else

[SMOKEU]

I wonder if such an expectation would be in breach of the fair trading act?

If I could afford a half decent lawyer, then it most likely would be.

[pouakai]

Pete at Emoto employed Phil Sutton to fix my Ducati monster after damaged endured when some mongrels stole it. They did an excellent job and where friendly and professional throughout and on every subsequent visit, I have little doubt that I would be permitted a test ride if I was interest however I do consider it a matter of good faith to at least write the cheque before I test ride a MC.

In another I also era I also formed a dim view Casbolts and only went if I needed new Ducati parts quickly. However when I decided on the 1199 there seemed little choice but to give them a second chance and I'm glad I did. The service has been excellent ever since I am greeted by name by most of the staff and have accepted joy rides on some of the more interesting models when having my bike serviced. They've been great.
I have been VERY impressed too at the quality of service and range of gear at both Avon City and Hamptons.
I getting carried away now but while we're plugging dealers Superior are right up the top of my list for service they have provided me on a ktm I bought privately. Always greet me by name and have been very helpful and a source of much wisdom.

There we are, rave all done now.
;-)

[Corse1]

Back when Peter was working out of a small garage with his daughter I bought the ST4s off him. Flew down and road it home. I must say that the overall service experience could not be faulted. This is back in 06. I have bought a couple of parts off him since and dealing directly with Peter the experience has been great.
No experience with the service side of things though.
Perhaps he needs to educate or change his staffing model...............

[DMNTD]

I was in Emoto on Thursday just browsing around and had a good experience.
I was straight up and told them I wasn't looking to buy from them and just asked about their servicing,local rides and the usual "I'm from out of town but need to know some local knowledge" garb.
Nothing but friendly and helpful info from a lovely young lady on the desk who then put me onto a mechanic (motard rider) who took the time for a yarn about everything I was after.

[jolly_26]

I walked in to EMoto with my parents when they were in town, and from the outside the situation would have appeared that they were going to buy me a bike (unfortunately not the case however). We received pretty shitty service and for the most part were ignored. A week or two later I walked in to Trevor Pierce with a learner license, no gear, and wearing a University hoody, and went for a test ride within 20 minutes. The same can be said for Avon City Suzuki, only been in there a couple of times but they have always approached me and asked if I wanted a hand with anything, despite myself clearly being a poverty stricken student.

[russd7]

only been in there a couple of times but they have always approached me and asked if I wanted a hand with anything, despite myself clearly being a poverty stricken student.

and there in lies your answer, they wanted ta get ya out of the pace quickly so ya wouldn't scare off real customers who they could then ignore :lol:

[Deltahawk67]

and there in lies your answer, they wanted ta get ya out of the pace quickly so ya wouldn't scare off real customers who they could then ignore :lol:

Just got back from Chch, went with my son and another old biker (we are both 67) had a bundle of cash and all ready to buy a CF Moto for my boy,Cash. That tool in EMOTO wouldn't let any of us, sit on one, or ride one, and he couldn't have one on the road for 4 days. Wouldn't even let us take a leak in his dunny. Virtually told us to piss- off. Couldn't be bothered. Told me he was selling 10 a day and no-one had test rides these days. I have never met such a waste of time in all my 67 years. Went 2 blocks to Road and trail in Carlyle St. and paid cash, picked up the bike early next morning and the boy rode it home to Westport. A lot easier if you just give EMOTO a big miss, it'll save you a half hour of your' life...

[Corse1]

Just got back from Chch, went with my son and another old biker (we are both 67) had a bundle of cash and all ready to buy a CF Moto for my boy,Cash. That tool in EMOTO wouldn't let any of us, sit on one, or ride one, and he couldn't have one on the road for 4 days. Wouldn't even let us take a leak in his dunny. Virtually told us to piss- off. Couldn't be bothered. Told me he was selling 10 a day and no-one had test rides these days. I have never met such a waste of time in all my 67 years. Went 2 blocks to Road and trail in Carlyle St. and paid cash, picked up the bike early next morning and the boy rode it home to Westport. A lot easier if you just give EMOTO a big miss, it'll save you a half hour of your' life...

That sucks! Place must have changed a lot over the last 5 years. Not a good attitude for a business model that is finding it hard in these days of internet purchases and low bike sales

[HenryDorsetCase]

Just got back from Chch, went with my son and another old biker (we are both 67) had a bundle of cash and all ready to buy a CF Moto for my boy,Cash. That tool in EMOTO wouldn't let any of us, sit on one, or ride one, and he couldn't have one on the road for 4 days. Wouldn't even let us take a leak in his dunny. Virtually told us to piss- off. Couldn't be bothered. Told me he was selling 10 a day and no-one had test rides these days. I have never met such a waste of time in all my 67 years. Went 2 blocks to Road and trail in Carlyle St. and paid cash, picked up the bike early next morning and the boy rode it home to Westport. A lot easier if you just give EMOTO a big miss, it'll save you a half hour of your' life...

That would be Street and Sport in Carlyle Street I think.

Top people there, agreed.

[SMOKEU]

Just got back from Chch, went with my son and another old biker (we are both 67) had a bundle of cash and all ready to buy a CF Moto for my boy,Cash. That tool in EMOTO wouldn't let any of us, sit on one, or ride one, and he couldn't have one on the road for 4 days. Wouldn't even let us take a leak in his dunny. Virtually told us to piss- off. Couldn't be bothered. Told me he was selling 10 a day and no-one had test rides these days. I have never met such a waste of time in all my 67 years. Went 2 blocks to Road and trail in Carlyle St. and paid cash, picked up the bike early next morning and the boy rode it home to Westport. A lot easier if you just give EMOTO a big miss, it'll save you a half hour of your' life...

I do wonder how that place is still in business with someone like that who has no intention of selling bikes. I got the impression from him that he was doing me a huge favour by even letting me set foot into that shop, whereas other dealerships are generally friendly and helpful.