Test rider needed for Vibrating Hornet

[Macca 900]

I have posted about my bike before.
I have a 2007 Honda Hornet 900 and it has vibrated since new. It is so bad that I sometimes have to stop to get feeling back in my hands and feet. Honda have tested the vibration with a meter and found it to resonate between 7 and 10 times more than a control bike. They stripped and balanced the engine but its no better. I need a Hornet owner/rider to test ride my bike and give an unbiased opinion about it. I would like to go back to Honda to argue my case that this bike is not operational. Should you be willing to ride my bike I would like to use your opinion/review as ammunition.
I live in Orewa and if someones willing to ride my bike, I will buy the coffee.

[merv]

Any talk of them replacing it under warranty if it is so far off their "control" bike?

[nallac]

I remember your post.twas a while ago now.
Is honda still not playing ball?.
i could try yours out and you could ride my hornet to compare.
Im up in Snells Beach so not far away from ya.

[Macca 900]

Honda said after they stripped an balanced the engine that it was within their limits of acceptable vibration.

NALLAC, Im keen to have a swap. You name the time, place

[nallac]

will pm ya to arrange a time

[RobRod]

If the bike cannot fulfill the intended reason of purchase, then you have the right to return it, consult your local MTA or citizens advise bureau they may have the answer you need

[Zapf]

which bike shop you bought it from? Because the purchase was between you and the bike shop. Although honda NZ can look into it, it is the bike shop that has to get you right. So you can really ask the bike shop for a replacement / refund. If they don't play ball then take it up as a formal complain with consumer rights ppl.

Quote from http://www.consumer.org.nz/topic.asp?category=Legal%20Rights&subcategory=Buying%20goods%20%26%20services&docid=2729&topic=Returns%20and%20refunds&title=Your%20rights&contenttype=summary&bhcp=1

If an item has a serious fault then you are allowed to return it. See our full report on the Consumer Guarantees Act (CGA) for more details.

Generally a serious fault means a reasonable consumer wouldn't have bought the product if they'd known about the fault. The CGA also applies if the item can't be easily repaired, is unsafe, doesn't match its description or demo sample, or is not fit for the normal purpose.

Please also kindly inform Honda and the Bikeshop involved that lots of Honda customers are reading this with big eyes.

[Macca 900]

I have been down the track of trying to get my money back. The Consumer Guarantees Act is very clear on what criteria must be met. It doesnt account for the ginger headed tosser who not only dosent know or care about the law but has my $11000 in his back pocket

[RobRod]

If the bike shop is affiliated with the MTA you can contact them and pursue it through there mediation.

also what he just said

[gijoe1313]

Ahh poops, still no satisfaction? If you need another Big Ol'Hornet to test you can PM me and I can ride yours .. looks like you have two offers now!

Definitely sounds like a case for consumer law this!

[Spyked]

If you want a completely different viewpoint you are welcome to swap a ride on my SV1000s.
I live on the coast.

[kiwi cowboy]

can't help you but if it's vibrating that bad take it back and demand a refund and if that does'nt work tell him your going to fair go.
i did that at a car sales when they were try'n to screw me and wot a difference when i told them that:Punk:
good luck

[Patch]

I've experienced this on the odd occasion - I changed the tyres, seemed to work, older bike tho.

Also might be a defective wheel bearing?? check tyres for bulges etc may have delaminated??

could be a few things. does it vibrate at idle or only at speed??

Take it back to the shop u purchased it from, take something for a test ride and don't return it until yours is fixed - should get you a response . . . of sorts.

[Sparky Bills]

Dont take this the wrong way, but are you sure your not just being fussy?

[Mully]

Dont take this the wrong way, but are you sure your not just being fussy?

Please don't take *this* the wrong way, but So what??

No offence intended, but it's his $11K. If the bike doesn't meet his expectations, it should go back until it does. I had a similar thing with my old Commodore. I was a fussy prick, but the dealer was quick enough to take my folding, they can get it right.

And a shitty letter to Honda NZ will probably work wonders. And dropping references to "Fit for purpose" made to the dealer principle, rather than the sales dork.

[Sparky Bills]

Please don't take *this* the wrong way, but So what??

No offence intended, but it's his $11K. If the bike doesn't meet his expectations, it should go back until it does. I had a similar thing with my old Commodore. I was a fussy prick, but the dealer was quick enough to take my folding, they can get it right.

And a shitty letter to Honda NZ will probably work wonders. And dropping references to "Fit for purpose" made to the dealer principle, rather than the sales dork.

And you know the full facts do you??
What if the vibration isnt anything out of the ordinary??
I dont know and I dont care. Was just saying.

[Macca 900]

No, I dont think I'm being too fussy. The test undertaken with my bike and the control bike was conducted at given points on the bike at 500 RPM intervals. I went back to the dealer with letters demanding my money back as stated under the Consumer Guarantees Act. I cited sections about Acceptable Quality and Fit for pupose. It all fell on deaf ears. Honda NZ were intially simpathetic to my complaints but felt that they had fixed the problem when they stripped and balanced the engine.
I dont think I am a grizzle guts, I just want to enjoy my investment

[Mully]

And you know the full facts do you??
What if the vibration isnt anything out of the ordinary??
I dont know and I dont care. Was just saying.

Not at all. I'm only judging based on the fact that he says in the first post that Honda (the dealer, I guess) has told him vibrates 7-10 times more than a control bike. This, of course, is all relative (7-10 times on what scale??)

And I presume he test-rode another bike and it didn't have the same vibration "problem". (again, assuming he wouldn't have bought it if it did).

[Gremlin]

If this still hasn't been sorted, I can help... I ride one normally 6 days a week, several hundred km per week, so I think I might spot if it vibrates a bit much :blink:

[imdying]

Next step is court then. Tell them that is your next option, tell them that you will be employing the services of a lawyer, who's expenses you be claiming back from them. Explain that this is their last chance to avoid those extra costs. If they won't budge, then that's the path you'll have to take.

[rustycharm]

No one deserves to be duck shoved like this after forking over $11K - if you think there is a genuine problem that the retailer needs to deal with.. .post the name and see what a bad rep on KB does for your situation... also - a few KB's rocking up to the retailer with you to call them on the issue might go a long way....

Sucks big time on the face of what you've said....

You should have offered the bike for use at the boobs on bikes parade... might have made it more interesting!
"Hey there's my Horny Hornet ... you want happy ending now?":love:

[imdying]

Naw, you've heard only one side of the story... if he honestly believes he's being screwed, and there's no fix forthcoming, then that only leaves you with court? Should they lose in court, then name and shame away I say...

[rustycharm]

Naw, you've heard only one side of the story... if he honestly believes he's being screwed, and there's no fix forthcoming, then that only leaves you with court? Should they lose in court, then name and shame away I say...
True... but who wants to wait another 6 months... bike might deconstruct itself by then :)

[Zapf]

have you found a test rider yet?

[gijoe1313]

And as an encore to Zapf's refrain "Have you found a test rider yet?"

[nallac]

Pm'd me saying he has decided to trade it in.