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View Full Version : Great service from Dold



ralley
17th October 2008, 19:32
Hi guys,
Just wanted to say thanks to Mark at Dold Industries (Ventura wholesaler in NZ) for his great service. I emailed him on Saturday to find out about getting some more sticky velcro to remount my headlight protector. Straight away he emailed me back asking for my address so he could send some through. And today a couple of sets arrived and are now holding my protector firmly in place once more. Awesome service and they've won a customer for life from me.

Cheers, Rob.

stevedg
17th October 2008, 19:39
yeah, I rang them beginning of the year about getting a replacement key thingie to do the bolts on the rack and they sent one down free of charge. Great service!!

Motu
17th October 2008, 20:14
I rang them a couple of days ago asking if they could bend me a set of handle bars - NO,no one offs,they only make the bars in their catalog.Not a big deal,it was just an inquiry from me....I'd rather give my money to a local company than send it overseas.

Big Dave
17th October 2008, 20:15
I work for Paul Dold occasionally. It's always a pleasure. To me he's a king of the Kiwi 'No8 wire' spirit and getting stuff done with innovation and design.

Big Dave
17th October 2008, 20:17
I rang them a couple of days ago asking if they could bend me a set of handle bars - NO,no one offs,they only make the bars in their catalog.Not a big deal,it was just an inquiry from me....I'd rather give my money to a local company than send it overseas.


17" riser apehangers for a BSA Bantam not in the book I suppose?

It would be set up costs and existing orders - I reckon.

Katman
17th October 2008, 20:17
I rang them a couple of days ago asking if they could bend me a set of handle bars

That's what rubber mallets are for, isn't it?

Motu
17th October 2008, 21:22
That's what rubber mallets are for, isn't it?

A nasty manual tube bender will cost me a bit more than importing a couple of sets of bars....I'm keen to do it myself anytime.I just thought I might get a bit more than the official ''I can't think for myself'' response....I mean,we are Kiwi's aren't we?