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jonnyk5614
28th January 2016, 08:00
To be honest, I just want her back lol


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jonnyk5614
5th February 2016, 13:53
Right

AMI changed their tune - gear is under contents so 2 $500 excesses. Not too impressed....

The other driver was ignoring answerphone messages but eventually got caught out when he tried to use a relative's insurance and pretend that that relative had the crash.

So he isn't insured...

AMI will take him to tribunal and then return my excesses.

More time though......


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G4L4XY
8th March 2016, 22:19
If you're travelling the country for 1-2 weeks do you need to let your insurer know? I only ask as part of the policy is that the bike is garaged at my address.

Ender EnZed
8th March 2016, 23:03
If you're travelling the country for 1-2 weeks do you need to let your insurer know? I only ask as part of the policy is that the bike is garaged at my address.

I'm not an insurance expert but I'll go ahead and say no. "Garaged at" doesn't mean "always at".

Corse1
9th March 2016, 06:04
If you're travelling the country for 1-2 weeks do you need to let your insurer know? I only ask as part of the policy is that the bike is garaged at my address.

I think the wording in my policy is "When at the insured address it must be garaged at all times" but I did let them know when I did the Burt just in case...

jonnyk5614
9th March 2016, 08:44
Bike theft with a trailer is usually planned - so they only want to know about places where people can see your bike and plan to pinch it.


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Oscar
9th March 2016, 08:48
So just putting in my first ever insurance claim.

I'm with AMI although the other guy will probably be found at fault.

Did the claim form online and after 3 days they hadn't called back so chased them.

Now all is rolling - their "approved repairer" is Harley Davidson (for a Suzuki GSXR???). I said I'd prefer Coleman Suzuki. No hassle - just no guarantee on the repairs. Think Colemans should stand by their work so no issues there....

They said gear came under my home/contents insurance (which is with them). I got a bit pissy and said "are the seatbelts and airbags in the car house/contents? These aren't fancy designer clothes - it is safety equipment that is the difference between living and not" and they agreed to call them "accessories", albeit at market value so we will see how that goes.

Just got to wait and see what their assessor says now.

Overall sound helpful, albeit a bit "what is this motorbike you speak of?".

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When you insured the bike, did you mention your riding gear?
Did you add it to the sum insured and pay extra premium on it?

Snow Mann
31st July 2016, 17:28
Hi there can any one point me in the right direction for good all round value for money bike insurance ??? Like to know who pays what . I have one quote for about $650 per Ann.

MIXONE
31st July 2016, 17:54
Hi there can any one point me in the right direction for good all round value for money bike insurance ??? Like to know who pays what . I have one quote for about $650 per Ann.

I'm insured with Swann and as far as I'm concerned they are the best.

EJK
31st July 2016, 18:00
Compare price with Kiwi Bike Insurance
http://www.kiwibike.co.nz/

Close thread.

caspernz
31st July 2016, 20:46
I'm insured with Swann and as far as I'm concerned they are the best.


Compare price with Kiwi Bike Insurance
http://www.kiwibike.co.nz/

Close thread.

Funnily enough, my bike is insured with Swann thru Kiwibike...:2thumbsup

My 2 cents.

MIXONE
31st July 2016, 20:51
Funnily enough, my bike is insured with Swann thru Kiwibike...:2thumbsup

My 2 cents.

Swann underwrite Kiwi Bike.

nzspokes
31st July 2016, 21:10
I'm insured with Swann and as far as I'm concerned they are the best.

Agree. Been with them for a while now.

EJK
1st August 2016, 16:37
Swann underwrite Kiwi Bike.

I guess it's case by case. I'm with Star Insurance (under KiwiBike) and is roughly $300 cheaper than Swann. Either maybe it's my age or Swann is racist.

caspernz
1st August 2016, 16:54
I guess it's case by case. I'm with Star Insurance (under KiwiBike) and is roughly $300 cheaper than Swann. Either maybe it's my age or Swann is racist.

Maybe the insurance premium is based on some Kiwibiker secret profile rating? :innocent:

nzspokes
1st August 2016, 16:56
I am just looking at insurance premiums myself and from online calculations for my bike there is quite a large difference between the companies. Protecta Insurance is about $250, Honda Rider Insurance about $390, Kiwibike $425 and Swann $614. I must check some reviews of Protecta cover being so much cheaper than the others. My online quotes have been for third party fire and thieft cover only.

You need to stop crashing, then you premiums will come down.

EJK
1st August 2016, 17:06
Maybe the insurance premium is based on some Kiwibiker secret profile rating? :innocent:

That's what green reps are for, yeah?

caspernz
1st August 2016, 17:11
That's what green reps are for, yeah?

That's another topic all on its own :no::laugh::innocent:

Maha
1st August 2016, 17:21
I am just looking at insurance premiums myself and from online calculations for my bike there is quite a large difference between the companies. Protecta Insurance is about $250, Honda Rider Insurance about $390, Kiwibike $425 and Swann $614. I must check some reviews of Protecta cover being so much cheaper than the others. My online quotes have been for third party fire and thieft cover only.

Full comprehensive with Protetca on agreed value of $5K with the GSX is $319.

MIXONE
1st August 2016, 18:49
I guess it's case by case. I'm with Star Insurance (under KiwiBike) and is roughly $300 cheaper than Swann. Either maybe it's my age or Swann is racist.

Swann have been great to me.Last bike, a honda,was insured for less than half of the current bike,harley,yet my premiums have come down!

G Nine T
1st August 2016, 18:56
So I got a new bike (R Nine T) just after xmas state insurance $1000 for full cover and $1000 excess ! On a tour of the winter less north on ANZAC weekend and found out the hard way that Harleys don't stop as rapidly as Beemers (Avoiding a camper van pulling into a cafe on the left at the last minute) when some random harley rider who was tailing me fucked up my ride ! State paid out in full , Helmet and pannier bags had to claim on household insurance ! I got a new bike and have gone to Star Insurance $668 policy (+ $100 for helmet and leathers) and $500 excess . (I spent hours on hold with state and had let them know I was interested in buying the write off only to hear they sold it with out notifying me ! Our house hold insurance will be going elsewhere when it's renewal time too!)

Big Dog
1st August 2016, 20:53
I am just looking at insurance premiums myself and from online calculations for my bike there is quite a large difference between the companies. Protecta Insurance is about $250, Honda Rider Insurance about $390, Kiwibike $425 and Swann $614. I must check some reviews of Protecta cover being so much cheaper than the others. My online quotes have been for third party fire and thieft cover only.
Protecta falls heavily into the caveat emptor category.
last time I did the comparison 3 years ago there were some big differences. Like market value vs agreed value, roadside assistance was different, excess was different, availability of multi bike policies, parking conditions etc.
E.g. my policy allows me to park outside, albeit with a higher excess. Protecta at the time had no cover when parked outside etc.

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Big Dog
1st August 2016, 20:56
State / protecta are good in that they insure almost anyone.
But if you have a good insurance history definitely shop around.

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caseye
1st August 2016, 22:54
Thanks will check the fine print. As I only ride once or twice a week the chance of a claim is reduced compared to a bike used for commuting so I am not keen to pay top dollar for cover for that reason.

There is a God and he has a sense of humour.
Swann insure my wife and I both bikes Suzies, for a combined total of just $600 odd dollars, (Bikes fully covered for over $17K) both full cover, both covered at track days, all gear for rider 3.5K, pillion 1.5K, have also got full on the ol coal burner as she sits under her blankie for $100.00 per year, ridden or not.
Had one claim, on wifes bike, deemed not her fault, didn't lose no claims, got paid out in full for her gear and bike repaired, that was nearly 4 years ago now, We are sticking with them, they talk with/to us a couple of times a year and we are happy as clients and no one else has looked after us this well in any sort of insurance deal to date.

swbarnett
2nd August 2016, 00:11
Protecta falls heavily into the caveat emptor category.
last time I did the comparison 3 years ago there were some big differences. Like market value vs agreed value, roadside assistance was different, excess was different, availability of multi bike policies, parking conditions etc.
E.g. my policy allows me to park outside, albeit with a higher excess. Protecta at the time had no cover when parked outside etc.

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Protecta have changed to agreed value as of last December. Looks like they've made some other changes as well. I just read the policy wording from their web site and, as regards parking, they essentially say "park it where you like as long as it's locked and the keys are removed".

I've been with them for at least 5 years now and made two claims. I went with them initialy based solely on price (even cheaper than KiwiBike). And the excess was lower than elsewhere. Since then I've had absolutely no reason to regret that decision. In fact I cannot speak highly enough of the way they treat claims. Both times they bent over backwards to get me back on the road ASAP.

Big Dog
2nd August 2016, 00:30
Then they have improved a lot.
glad to hear that.

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Akzle
2nd August 2016, 06:06
Thanks will check the fine print. As I only ride once or twice a week the chance of a claim is reduced compared to a bike used for commuting so I am not keen to pay top dollar for cover for that reason.

YOU will pay more because you keep riding in to shit. and you still haven't worked out how plenty of people do more kms than you with less damage caused than you.

Maha
2nd August 2016, 06:57
Then they have improved a lot.
glad to hear that.

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I have been with them after getting a much better deal than John Baker/Star had been giving us. I would still say to get several verbal quotes (they can tell you over the phone within minutes) and then make the decision. Anyone on here will always put forward their own insurance company for no other reason than that the policy they have.. suits them.

Big Dog
2nd August 2016, 10:47
I have been with them after getting a much better deal than John Baker/Star had been giving us. I would still say to get several verbal quotes (they can tell you over the phone within minutes) and then make the decision. Anyone on here will always put forward their own insurance company for no other reason than the policy they have.. suits them.
Agreed. 90% of why I am with KiwiBike insurance is the convenience of multi bike policy. The other 10% being they were cheaper than going direct.

My distaste for state goes back nearly 2 decades. Nothing quite leaves you so sour as finding out the insurance you paid for 3 years to insure for 5k will only pay out on just over 1.5k less 1k excess, less just shy of 500 for some other reason I don't currently recall = 20 something dollar payout.
A fair bit of arguing and independent valuation of replacement etc I finally got $1500.
When I bought the first 2 Suzuki bikes I went with them again because they were the only ones offering insurance I could afford on top of my payments. Lesson for younger self. Always buy bikes clear of encumbrance.


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Gremlin
2nd August 2016, 11:59
Yeah, I know KiwiBike asks me why I'm not with Star, but they have a restriction that the bike must be garaged. While it's in a carport out of view of the road, it's obviously not enough.

Swann for me isn't cheap (around $1600 ish), a, I have a claim and a bit of a record, but they also cover me no questions asked for all the cycling and running events I cover.

Yumaha
5th August 2016, 10:38
Anyone able to point me in the right direction for track day insurance? It's my first track day and not really sure where to go.

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yevjenko
5th August 2016, 10:49
Anyone able to point me in the right direction for track day insurance? It's my first track day and not really sure where to go.

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Ask your insurance company

Big Dog
5th August 2016, 11:02
If your own company won't cover a track day ( most do at low or bo charge if you just call them and tell them and the promoter is not on their blacklist ) then Protecta/State used to advertise track day cover.

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neels
5th August 2016, 11:08
Just got an updated policy from AA Insurance, mainly with them because everything else is (and every time I talk to the call centre they seem surprised that I managed to get them to insure a Ducati, the old ST2 is exotic apparently :laugh:)

They've just changed to agreed value, and dropped the excess from $600 to $300, no change in the price of a bit under $400 a year for full cover.

I can only assume they have hacked my computer, and saw that I was getting quotes from other companies.....

yevjenko
5th August 2016, 13:11
AA won't normally insure Ducatis or aprilia's as they say the parts are too expensive... Exotic as you say

AJW
10th September 2016, 11:39
Hey there all. I am new to the KiwiBiker forum. I am after advice regarding the best insurance for my KLR650 (2008). Have had a few quotes and State so far is the cheapest, but am not sure if it is the best. Any advice? Also anything else I need to keep an eye on as get to know my bike. I have a rough idea and am still learning about the bike, but it is definitely the right style for me, re: my height, weight and want I am looking at doing. Also what groups are best suited to me regarding this type of adventure bike. I am just looking at getting experience generally before doing longer rides and going off road. Pretty excited at getting my bike delivered. So help me out and get in touch. Cheers AMOS.

Madness
10th September 2016, 14:16
Wouldn't it be great if there was a definitive thread on motorcycle insurance (http://www.kiwibiker.co.nz/forums/showthread.php/9423-The-definitive-motorcycle-insurance-thread?).

If there was such a thread, I wouldn't be at all surprised if Kiwibike Insurance wasn't perhaps one of the most highly recommended insurance brokers, catering specifically to the needs of Kiwi motorcyclists.

AJW
10th September 2016, 15:30
What is a good insurance company with best coverage and value for money re: 2008 Kawa KLR 650? I am new rider.

Woodman
10th September 2016, 15:42
Hey there all. I am new to the KiwiBiker forum. I am after advice regarding the best insurance for my KLR650 (2008). Have had a few quotes and State so far is the cheapest, but am not sure if it is the best. Any advice? Also anything else I need to keep an eye on as get to know my bike. I have a rough idea and am still learning about the bike, but it is definitely the right style for me, re: my height, weight and want I am looking at doing. Also what groups are best suited to me regarding this type of adventure bike. I am just looking at getting experience generally before doing longer rides and going off road. Pretty excited at getting my bike delivered. So help me out and get in touch. Cheers AMOS.

Sorry about axel he is quite cute, but a little annoying at times.

Klrs are great bikes, bulletproof and can take a lot of punishment. I had one for about 8 years and just couldn't kill it. They are not really great at doing one thing, but are probarbly the best bang for buck mule out there evidenced by the fact that they have remained relatively unchanged for 30 years next year. Just ride it and enjoy.

pete376403
10th September 2016, 15:48
To the OP - apart from the insurance issue which is pretty much locale specific, advrider.com has huge amount of information on KLR650s in the Thumpers thread http://advrider.com/index.php?threads/klr650-only-thread.742912/

THe first Gen IIs '08 - '09) had issues with piston rings due to a redesign of the piston, and tend to use oil if run over 5000RPM for any length of time. Simple fix is to check the oil every time you fill up. They are an old design tractor engine so virtually any oil is ok (perhaps not chainsaw bar bar oil but then again, I'd use if there was nothing else). Running low on oil WILL kill the cylinder head exhaust cam bearings - not individually replaceable (ie new head time) Long term fix is to rebore and install a 685 piston from EagleMike (www.eaglemike.com).

There is lots of FUD about the doohickey (balancer chain tensioner lever) . The doo was redesigned for the gen IIs and is no longer failure-prone, but the tensioner spring is too long and runs out of tension early in the piece. An easy fix and the required tools can be borrowed.
Electrical issues have been known with wiring chafing under the tank, but nothing a roll of insulation tape and some cable re-routing cant fix. And keep the speedo drive in the front wheel clean and well greased, when it seizes it breaks the front hub.

Have a look at the NZ KLR650 facebook group. https://www.facebook.com/groups/671760996255954/ and the NZ adventure riders group https://www.facebook.com/groups/AdventureRidinginNZ/ It is probable that you'll find better information on those pages than here.

Apart from that, enjoy the bike for what it is, a jack of all trades (and a master of none, except maybe that of having fun)

AJW
14th September 2016, 11:58
Thank you everyone for the great advice. Very helpful indeed. I am sorry for starting a new thread, not sure how this forum works, so if I did something wrong I am sorry. I do appreciate the other advice and Akzle, you may want to work on how not to scare off new riders, rather than slam them. You are proabably the reason why some people leave sites like this.

caseye
15th September 2016, 19:54
Thank you everyone for the great advice. Very helpful indeed. I am sorry for starting a new thread, not sure how this forum works, so if I did something wrong I am sorry. I do appreciate the other advice and Akzle, you may want to work on how not to scare off new riders, rather than slam them. You are proabably the reason why some people leave sites like this.

Probably, Probably!

madandy
17th September 2016, 12:07
:laugh:
I haven't posted since 2013...
Recently bought another bike after 2yrs off road, so thought a glance through the old insurance thread was in order...Akzle been on my ignore list a long time :bleh:

Time to call kiwi bike :niceone:

Cheers

caseye
17th September 2016, 16:19
:laugh:
I haven't posted since 2013...
Recently bought another bike after 2yrs off road, so thought a glance through the old insurance thread was in order...Akzle been on my ignore list a long time :bleh:

Time to call kiwi bike :niceone:

Cheers

Welcome back and good work on ol Akz.
He's OK really!

Number One
13th October 2016, 07:17
Wouldn't it be great if there was a definitive thread on motorcycle insurance (http://www.kiwibiker.co.nz/forums/showthread.php/9423-The-definitive-motorcycle-insurance-thread?).

If there was such a thread, I wouldn't be at all surprised if Kiwibike Insurance wasn't perhaps one of the most highly recommended insurance brokers, catering specifically to the needs of Kiwi motorcyclists.

Still an infidel :Punk: Thankful I knew this thread existed so all you miserable buggers didn't tell me off for posting a separate thread :shutup: I see Kiwibike still rates highly... Interesting, I wasn't impressed with their service back when I last had a bike with them. Sounds like they're a bit more organised now perhaps

mossy1200
13th October 2016, 21:51
Still an infidel :Punk: Thankful I knew this thread existed so all you miserable buggers didn't tell me off for posting a separate thread :shutup: I see Kiwibike still rates highly... Interesting, I wasn't impressed with their service back when I last had a bike with them. Sounds like they're a bit more organised now perhaps

I called them and removed a bike and added another plus they posted a new direct deb form out that arrived next day.
My main like is the cost of additional bikes on the policy is very low as they recognise you cant crash more than one at the same time.
I think my policy cost savings is about 600 a year compared to my previous insurance company.
Cant comment about claims though.

v twin
22nd November 2016, 16:42
I have just insured with youi, I tried a few others including Kiwibike and were the same $$$. I went with them as they will replace new if written off for 2 years. Have to say though it could be that they all do this? Hopefully won't need to find out

Bassmatt
22nd November 2016, 17:01
I have just insured with youi, I tried a few others including Kiwibike and were the same $$$. I went with them as they will replace new if written off for 2 years. Have to say though it could be that they all do this? Hopefully won't need to find out

Youi are proven liars mate. I hope you have seen the policy and didn't just take the word of the prick on the phone.

Owl
22nd November 2016, 17:18
I went with them as they will replace new if written off for 2 years.

Also check the wording for how many k's you're allowed to travel before losing your "replacement"cover.

v twin
22nd November 2016, 17:28
Youi are proven liars mate. I hope you have seen the policy and didn't just take the word of the prick on the phone.

Yeah mate, it says new replace or cash payout for the same within 24 mths if total loss.has to be new 1st rego'd in my name and under 500k's....they're all shits really, any hole and they'll hide in it.

v twin
22nd November 2016, 17:29
Also check the wording for how many k's you're allowed to travel before losing your "replacement"cover.
Good point, I'll check

swbarnett
22nd November 2016, 22:59
....they're all shits really, any hole and they'll hide in it.
I'd have to disagree. The trick is to talk to people who have claimed. I've yet to here that from Youi so I can't really comment. I'm with Protecta and after a couple of claims I won't go anywhere else.

v twin
25th November 2016, 15:27
Youi are proven liars mate. I hope you have seen the policy and didn't just take the word of the prick on the phone.
Thanks for that mate, there were a few words in the docs that didn't sound good to me, like 'we may' which made me think it could also lead to 'we may not' in the event of a claim, if that makes sense.... I cancelled and went to Kiwibike who were very straight up and easy. The policy I have through them says 'we will' in the same section of the policy. Thanks very much, youi may have lifted there game but I don't want to be the one to find out they haven't.cheers

Bruce Lee
22nd February 2017, 12:25
Looking for some recommendations with insurance. Tried Youi and they're a bunch of tossers.

EJK
22nd February 2017, 12:32
Kiwi Bike Insurance.

End Thread.

neels
22nd February 2017, 12:33
Tried Youi and they're a bunch of tossers.
Yep, seems to be the common wisdom.

My bike is insured with AA insurance, they seem reasonably sane in the dealings I've had with them, I do have leverage with other insurance though...

My son's insured his bike through kiwibike, they also seemed sane to deal with and reasonable cost wise.

Moi
22nd February 2017, 12:39
Have a chat to Protecta.

I'm happy with their service and also the way they dealt with a claim.

Bruce Lee
22nd February 2017, 14:03
Have a chat to Protecta.

I'm happy with their service and also the way they dealt with a claim.

Cool. Have spoken to them on the phone and they are in the front running atm

swbarnett
22nd February 2017, 15:53
Have a chat to Protecta.

I'm happy with their service and also the way they dealt with a claim.
I second that. The assessor for one of my claims was a biker himself (don't know about the others). Couldn't do enough to get me back on the road.

MarkH
22nd February 2017, 16:38
Kiwi Bike Insurance.

End Thread.

I use them for both my bikes, they are brokers and got me insurance with Star. Well priced, under $500 to insure the ST1300 for $12k and around $350 to insure the DR650 for $6K.
I've had a write-off on the previous ST1300, they paid out without any drama and my insurance is still reasonably priced - I have had no problems with them.

From what I've read youi are a bunch of cunts. If honesty was mandatory they'd be called youcunts.

Jerry74
22nd February 2017, 22:56
State is incredibly affordable, larger excess though being the catch.

Golightly insurance through Vero is very good too.

Youi on the other hand more than $350 a year more than my policy with State.

Youi can suck a big fat one.

Zedder
23rd February 2017, 08:02
Youi on the other hand more than $350 a year more than my policy with State.

Youi can suck a big fat one.


They probably factored in the $420,000 worth of fines imposed for misleading consumers.

Jerry74
26th February 2017, 07:51
Reckon my bike is $160 a year through State.

Youi nearly $500 for same amount of cover, extra for road side assist and gear cover.

No wonder they got done by commerce commission

Bruce Lee
27th February 2017, 15:34
Kiwibiker has come through the best, have gone with them. Cheers all.

mossy1200
27th February 2017, 22:00
I use them for both my bikes, they are brokers and got me insurance with Star. Well priced, under $500 to insure the ST1300 for $12k and around $350 to insure the DR650 for $6K.
I've had a write-off on the previous ST1300, they paid out without any drama and my insurance is still reasonably priced - I have had no problems with them.

From what I've read youi are a bunch of cunts. If honesty was mandatory they'd be called youcunts.

Thats odd i get 27k cover on bike one for 680 and 7k cover on bike 2 for 100. Why is your second bike so much?

MarkH
28th February 2017, 14:36
Thats odd i get 27k cover on bike one for 680 and 7k cover on bike 2 for 100. Why is your second bike so much?

That's a good question!
Do you have a policy for each or are they both on the one policy?
Which insurance company is the policy with?

I might have to enquire with Kiwi Bike Insurance about this.

Pontiac_Tonz
13th March 2017, 11:16
Looking for some recommendations with insurance. Tried Youi and they're a bunch of tossers.

Depends who you talk to in which department.

Sales team at Youi have commission structure where all the money is in a pool - the ones that sell the most get the most pay.

If you call to cancel you get the Retention team - they have a similar commission structure - the less cancellations/more up-sells - the more pay.

Claims team is a whole different bunch:
I just put a claim through after a courier backed over the bike a broke the rear guard.

1st call - easy to deal with - asked for a little more detail I did not get from the courier.

Rang back with the detail - excess waived.

Met assessor at bike shop - approved and please book it in.

Too easy.

BTW, the claims team also have a commission structure - the more claims they approve the more they get paid. The person you talk to, 99% of the time, is the one that will approve your claim - then they get paid more!

One thing I do like with Youi - you have access to your policy online where you can make just about any change you want.

When I badly twisted my ankle and on crutches for about 6 weeks, I went online and changed the policy to 3rd party fire and theft (not riding, so no need for full cover).
The day I wanted to ride again, changed it back to full cover, it charged my card $2.00 (something) and I am good to go.

BTW - No I don't work there, but know someone who does. (Not a tosser)

Pontiac_Tonz
13th March 2017, 11:28
Reckon my bike is $160 a year through State.

Youi nearly $500 for same amount of cover, extra for road side assist and gear cover.

No wonder they got done by commerce commission

None of the above statements in regards to their policy is accurate:

Roadside comes with full cover - you do not have to pay any more for it. Two claims per policy year then $150.00 per additional claim.
It is NOT available for 3rd party or 3rd party fire and theft. You can not add it as an option on these policies.

$500.00 of gear cover is included - you can add more cover if you want.

The commerce commission did them for dodgy (at best) sales tactics - not their policy pricing or claiming principals.

if you don't like the price - go somewhere else - it is your choice - but please be accurate on your criticisms.

i have read my policy document in detail - it is available online, like all other companies, so you can research it before committing to a policy and know what is and isn't included.

swbarnett
13th March 2017, 14:35
YOUI may not be a complete bunch of tossers but it is clear that their business model is deluded at best.

The whole point of insurance is to distribute risk across as many people as possible; thus enabling the unfortunate few to recover from an unfortunate event without having to declare bankruptcy. Reducing premiums significantly because a given person is "low risk" flies in the face of this principle and threatens to destroy the entire system. The inevitable conclusion to this is that we all take our own risk and insurance becomes completely useless.

caspernz
13th March 2017, 15:05
YOUI may not be a complete bunch of tossers but it is clear that their business model is deluded at best.

The whole point of insurance is to distribute risk across as many people as possible; thus enabling the unfortunate few to recover from an unfortunate event without having to declare bankruptcy. Reducing premiums significantly because a given person is "low risk" flies in the face of this principle and threatens to destroy the entire system. The inevitable conclusion to this is that we all take our own risk and insurance becomes completely useless.

The concept of self insurance is quite common in some big firms. Or should I say they adopt the stance that they'll insure on the basis of covering the first one or two million themselves, thus covering them for the big hits, then managing the risk of lower level events on their own dime. Or at least that's how it's been explained to me.

For the bikes I've always gone with Kiwibike, good value from what I've looked at personally. Not had a claim as yet, touch wood, so can't comment on that angle.

Oscar
13th March 2017, 15:05
YOUI may not be a complete bunch of tossers but it is clear that their business model is deluded at best.

The whole point of insurance is to distribute risk across as many people as possible; thus enabling the unfortunate few to recover from an unfortunate event without having to declare bankruptcy. Reducing premiums significantly because a given person is "low risk" flies in the face of this principle and threatens to destroy the entire system. The inevitable conclusion to this is that we all take our own risk and insurance becomes completely useless.

Yup.
At the risk of repeating myself (for the umpteeth time), the measure of an insurance company is not the premiums but the claims service.
The equation is relatively simple: premiums less (claims + costs) = profit.
For any given population there is an ideal premium structure, and any attempt to reduce the premium to the consumer means that either service standards or claims payments are reduced.

swbarnett
13th March 2017, 22:52
The concept of self insurance is quite common in some big firms. Or should I say they adopt the stance that they'll insure on the basis of covering the first one or two million themselves, thus covering them for the big hits, then managing the risk of lower level events on their own dime.
Isn't this just the same as the insurance you or I would take out, just scaled up? The first one or two million that they take on themselves amounts to an insurance excess.

caspernz
14th March 2017, 04:34
Isn't this just the same as the insurance you or I would take out, just scaled up? The first one or two million that they take on themselves amounts to an insurance excess.

Yes and no. The way it was explained to me in relation to vehicle insurance was they self insure the trucks, with public liability insurance to cover anything over x amount. So yes it's like an excess, but it can still be self defeating if one has a large number of small scale events.

It works on the principle of the premiums saved will hopefully cover the small stuff.

PeterNZ
17th May 2017, 12:07
Kiwi Bike Insurance.

End Thread.

Kiwi Bike Insurance is an insurance broker. They wanted to sell me the protecta policy which is too expensive and has a high excess. The online quote I did on their web page came up with $365 per year for my 2005 R1200GS. But then in the phone conversation I had with them they figured out I had a long break riding bikes and the fee went up to $565 which is the same protecta quoted me.

I have a quote from AMI which is our insurance for house, cars etc. They have the lowest excess ($300) and provide double the amount for third party insurance ($20 Mill. instead of 10 Mill - not that I think you ever need that much). Add to this that we never had any issues getting a claim accepted with our other insurances we have with them I think AMI it is.

Oh and by the way, AA told me they don't insure BMW R1200GS. They insure all other 1200 models but not the GS. They say this is based on the lack of BMW service in NZ for this model so they can't ensure that i.e. repairs can be made at reasonable cost. Doh!

Cheers

Peter

LinkNZ
9th June 2017, 14:24
With AA Insurance, $328 a year for a CBR500R @ $6.5k.

Previous bike got stolen, they paid out within 10 working days. No funny business or trying to wiggle their way out of it, they left it all to the police. Probably the most hassle free experience I've ever had with insurance.

cods4
26th June 2017, 16:44
With MAS Insurance

Just got my Ducati ST4S insured for $8000
Initially they quoted $836 pa which I said sounded very expensive so they changed it to 'named drivers only' and put the excess up from $250 to $450 and it came to $567 pa which sounds more like it.

Quizzed them on gear insurance and they said it is covered under my contents insurance and I wouldn't have to pay an excess.

Pretty happy with what I got I think.

Mike.Gayner
27th June 2017, 09:54
Quizzed them on gear insurance and they said it is covered under my contents insurance and I wouldn't have to pay an excess.

Sounds like BS to me.

Owl
27th June 2017, 12:15
Sounds like BS to me.

Yeah unless the contents insurance is MAS.

Chris Samuel
5th July 2017, 09:15
I have tried a few companies to cover my Gas Gas ec450f,all through on line.The highest price was $1700,next was $750 (which i took)did a bit more research during that year and got $14000 cover with helmet and jacket cover for $250 through YOUI .But i am in my late 50,s,would not like to think how $$$ if i was 20 something ?

Mike.Gayner
5th July 2017, 09:49
Fuck everything about YOUI. Every single thing.

Oscar
5th July 2017, 10:16
Beware YOUI.
Google is your friend.

MichaelG
21st August 2017, 11:39
Getting quotes for a few bikes at the moment and a CBR1100XX Blackbird is $100 a year cheaper than a Bandit 1250S (faired) because they class it as a Sports Tourer and the Bandit as a Naked (even though there is a specific naked Bandit model). What's that about?

flashg
22nd August 2017, 10:50
Try Vero insurance(David Golightly scheme) They charge you based on the value of the bike, not your experience or the type of bike. Well they used to.

old slider
22nd August 2017, 14:28
I have insured my Bikes through Star insurance.
Their policy document is pretty clear and has 24/7 roadside assist. Comprehensive cover on both bikes, 2010 HD Fat Bob & 1999 Kawasaki W650 (total value of $23k) is around $900 per year with a $500 excess.

Ripperjon
13th October 2017, 09:04
Sum c*nt reversed into my bike outside my house, knocking it over onto my misses' scooter. Both are substantially damaged.
The offender and their insurance have accepted liability.

Does anyone know if we should be offered substitute vehicles while ours are garage-bound?
I doubt they will offer this. But really the accident shouldn't be affecting us, right? And if i can get a substitute in the meantime, i want it!

Thanks for your help!

Oscar
13th October 2017, 16:12
Sum c*nt reversed into my bike outside my house, knocking it over onto my misses' scooter. Both are substantially damaged.
The offender and their insurance have accepted liability.

Does anyone know if we should be offered substitute vehicles while ours are garage-bound?
I doubt they will offer this. But really the accident shouldn't be affecting us, right? And if i can get a substitute in the meantime, i want it!

Thanks for your help!

Unless your policy specifically covers a substitute vehicle then your insurer is not obliged to provide one.
However since the other guy was at fault then he or his insurer is liable for your uninsured losses.

YellowDog
12th December 2017, 21:56
Sum c*nt reversed into my bike outside my house, knocking it over onto my misses' scooter. Both are substantially damaged.
The offender and their insurance have accepted liability.

Does anyone know if we should be offered substitute vehicles while ours are garage-bound?
I doubt they will offer this. But really the accident shouldn't be affecting us, right? And if i can get a substitute in the meantime, i want it!

Thanks for your help!

If the other party have accepted liability, their insurers are liable for your loss of use. You need to instruct your insurer to let the other party's insurer understand the full cope of their liability to you.

bombayduck
9th April 2018, 11:55
Hi Kiwi bikers. I was knocked off my 2004 1200 Bandit by a car last year. He left the scene pretty quickly. His insurance company contacted me later saying he had filed a claim that it was my fault. My insurer (Kiwibikes with a Swann policy) advised me to file a claim myself. Result of that was a "knock-for-knock" claim settlement. Internet research tells me that my premium should not be affected but this year's renewal has gone up by 30 dollars. Kiwibikes say that is Swann's final decision.

Does anyone have a similar experience?

Oscar
9th April 2018, 12:13
Hi Kiwi bikers. I was knocked off my 2004 1200 Bandit by a car last year. He left the scene pretty quickly. His insurance company contacted me later saying he had filed a claim that it was my fault. My insurer (Kiwibikes with a Swann policy) advised me to file a claim myself. Result of that was a "knock-for-knock" claim settlement. Internet research tells me that my premium should not be affected but this year's renewal has gone up by 30 dollars. Kiwibikes say that is Swann's final decision.

Does anyone have a similar experience?

Most insurance rates are going up, even if you haven't claimed.
Depending on what your premium was in the first place, $30 doesn't sound that much...

Floppy disk
9th April 2018, 12:18
this year's renewal has gone up by 30 dollars. Kiwibikes say that is Swann's final decision.

You wasted so many electrons for a $30 complain. When you get hit, using a car or a bike, ALWAYS report it to police. Most often, first to complain is considered defacto victim. Not always, but most of the time.

MarkH
9th April 2018, 12:24
Result of that was a "knock-for-knock" claim settlement. Internet research tells me that my premium should not be affected but this year's renewal has gone up by 30 dollars. Kiwibikes say that is Swann's final decision.


I'm not sure that your internet research is quite as good as it could be.

There are three main ways the insurance claims can go with a 2-party incident:

1. Your fault - your insurance pays for your damages, their insurance pays for theirs and then asks your insurance company to reimburse them.
2. Their fault - their insurance pays them, your insurance pays you and then asks their insurance company to reimburse them.
3. Knock-for-knock - their insurance pays them, your insurance pays you, neither makes a claim against the other.

In situation 1, you are going to see an increase in your premium. In situation 2, you shouldn't see any increase in your premium. In situation 3 (the situation you have mentioned), your insurance company didn't have to pay the other motorists costs, but they did have to pay you. If you ran off the road into a tree and made a claim it would work out similar for your insurance company. They have had to pay out, you would expect an increase in your premium. An increase of only $30 in your premium is pretty good considering that you have made a claim in the last year - I'd consider that a win if I were you.

Oscar
9th April 2018, 12:27
I'm not sure that your internet research is quite as good as it could be.

There are three main ways the insurance claims can go with a 2-party incident:

1. Your fault - your insurance pays for your damages, their insurance pays for theirs and then asks your insurance company to reimburse them.
2. Their fault - their insurance pays them, your insurance pays you and then asks their insurance company to reimburse them.
3. Knock-for-knock - their insurance pays them, your insurance pays you, neither makes a claim against the other.

In situation 1, you are going to see an increase in your premium. In situation 2, you shouldn't see any increase in your premium. In situation 3 (the situation you have mentioned), your insurance company didn't have to pay the other motorists costs, but they did have to pay you. If you ran off the road into a tree and made a claim it would work out similar for your insurance company. They have had to pay out, you would expect an increase in your premium. An increase of only $30 in your premium is pretty good considering that you have made a claim in the last year - I'd consider that a win if I were you.

Normally in #3 the not at fault party should be no worse off premium or excess wise.
I'd say the extra $30 is just a normal increase reflecting the state of the motor insurance market (i.e. pretty fucked).

pritch
9th April 2018, 12:30
I'd say the extra $30 is just a normal increase reflecting the state of the motor insurance market (i.e. pretty fucked).

That and we're still paying for the Christchurch earthquake.

bombayduck
9th April 2018, 12:38
Most insurance rates are going up, even if you haven't claimed.
Depending on what your premium was in the first place, $30 doesn't sound that much...

It was $365. I wasn't aware of the rates going up so it's good to have that context now. Thanks.

bombayduck
9th April 2018, 12:39
You wasted so many electrons for a $30 complain. When you get hit, using a car or a bike, ALWAYS report it to police. Most often, first to complain is considered defacto victim. Not always, but most of the time.

Lesson learnt...

bombayduck
9th April 2018, 12:41
I'm not sure that your internet research is quite as good as it could be.

There are three main ways the insurance claims can go with a 2-party incident:

1. Your fault - your insurance pays for your damages, their insurance pays for theirs and then asks your insurance company to reimburse them.
2. Their fault - their insurance pays them, your insurance pays you and then asks their insurance company to reimburse them.
3. Knock-for-knock - their insurance pays them, your insurance pays you, neither makes a claim against the other.

In situation 1, you are going to see an increase in your premium. In situation 2, you shouldn't see any increase in your premium. In situation 3 (the situation you have mentioned), your insurance company didn't have to pay the other motorists costs, but they did have to pay you. If you ran off the road into a tree and made a claim it would work out similar for your insurance company. They have had to pay out, you would expect an increase in your premium. An increase of only $30 in your premium is pretty good considering that you have made a claim in the last year - I'd consider that a win if I were you.

I should have been clearer. It was a very low-impact fall for me so no damage to the bike. My insurer did not need to pay for repairs.

bombayduck
9th April 2018, 12:42
Normally in #3 the not at fault party should be no worse off premium or excess wise.
I'd say the extra $30 is just a normal increase reflecting the state of the motor insurance market (i.e. pretty fucked).

Reading the comments here, it does sound like that.

MarkH
9th April 2018, 18:01
Normally in #3 the not at fault party should be no worse off premium or excess wise.
I'd say the extra $30 is just a normal increase reflecting the state of the motor insurance market (i.e. pretty fucked).

I think you are getting confused with #1 or #2 - those were my examples of at fault/not at fault.
#3 is knock-for-knock - which is where no one is at fault or both are at fault or it is uncertain who is at fault.

MarkH
9th April 2018, 18:03
I should have been clearer. It was a very low-impact fall for me so no damage to the bike. My insurer did not need to pay for repairs.

Ah, that's a bit different then. In that case I would hope the $30 is just an inflationary increase since you haven't had a claim where they had to pay out.

Oscar
9th April 2018, 20:01
I think you are getting confused with #1 or #2 - those were my examples of at fault/not at fault.
#3 is knock-for-knock - which is where no one is at fault or both are at fault or it is uncertain who is at fault.

No, the KfK is an insurance industry agreement whereby some (but not all) insurers agree to hold each other harmless on mv claims. The idea is that your insurers pay your damages, the other guys insurer pays his costs no mater whose fault it was. The theory is that in the long run, costs average out.

HEsch
10th April 2018, 14:35
Probably jinxed myself but had a total loss claim within first 12 months, and the premium for new bike is same amount as old one (same model/age/value).

So, premium did not go up based on the fact I had a claim, or time elapsing.
I was not at fault, but the other party was not identified so my insurance would not have been able to chase them for reimbursement.

CRM
10th September 2018, 12:10
I always used Protecta and found them good, but when I purchased my new CRF250 Rally a year ago Protecta quoted $663 but Honda Insurance offered a better deal at $538. But this year the renewal with Honda is $675!! :no: - same basic excess of $250.

Is all motorcycle insurance going up like this? Seems a bit excessive for my little 250 ridden by an old guy with 40 years of no claims :confused:.

Any ideas?

Blackbird
10th September 2018, 14:42
I always used Protecta and found them good, but when I purchased my new CRF250 Rally a year ago Protecta quoted $663.........

I was with Protecta for quite a few years too and they also gave me good discounts for my IAM quals. However, last year, they hiked the rate by $100. Kiwibike found me a major insurer who more or less matched the original Protecta rate so I'm sticking with them.

CRM
10th September 2018, 15:27
Just tried Kiwibike insurance - instant quote for $393 on agreed value with $500 excess, or $466 with $250 excess on market value.

What's best for 1 year old bike, agreed or market value? Is it worth phoning them to try and negotiate a better deal or is that as good as I'm likely to get?

CRM
12th September 2018, 13:49
Finally settled on a Kiwibike policy on an agreed sum insured with a $500 excess for $381. Happy enough with that. The insurance company is Protecta - so sometimes it looks like going through the broker gets a much better deal :blink:.

SaferRides
12th September 2018, 19:03
I had a look at Protecta the other day. Make sure you check the fine print in the Protecta policy, eg no WoF or rego = no cover.

KezzaCFC
13th September 2018, 10:46
I had a look at Protecta the other day. Make sure you check the fine print in the Protecta policy, eg no WoF or rego = no cover.

Really? where in the wording does it say that? I notice under Section 3 - Road side assistance it say you are not covered without reg and WOF. Are you able to point me to the clause you are talking about?

Oscar
14th September 2018, 01:47
I had a look at Protecta the other day. Make sure you check the fine print in the Protecta policy, eg no WoF or rego = no cover.

If true, that's a breach of the Insurance law Reform Acts.
An insurer cannot rely on a exclusion that is not directly related to the cause of the claim.
For example, an unwarranted vehicle hit from behind whilst parked - the insurer must pay, unless the reason the vehicle failed the warrant was related to the accident.

SaferRides
15th September 2018, 20:00
If true, that's a breach of the Insurance law Reform Acts.
An insurer cannot rely on a exclusion that is not directly related to the cause of the claim.
For example, an unwarranted vehicle hit from behind whilst parked - the insurer must pay, unless the reason the vehicle failed the warrant was related to the accident.I misread the policy - those conditions applied only to roadside assistance.

tanken2
17th January 2019, 11:55
kiwibike $ 30.00 per month cheaper than my current insurer , pays to deal with people who understand bikes.

Oscar
17th January 2019, 12:05
kiwibike $ 30.00 per month cheaper than my current insurer , pays to deal with people who understand bikes.

It pays to deal with people who pay their claims.
Buying insurance on price is not a good idea.

MarkH
19th January 2019, 05:09
It pays to deal with people who pay their claims.
Buying insurance on price is not a good idea.

Are you suggesting that you wont get that with Kiwibike?

I've had a bike insured through Kiwibike that was written off, payout was quick and easy. My current bike is the 4th one I've insured through Kiwibike, no reason not to use them IMO.

blanko2
4th December 2019, 11:07
Currently with kiwibike - bit unhappy
daily motorcycle taken out - been a week of not having a replacement or anything, which is fine, acceptable i guess. Repair has been authorized but it's EOY, time frame is gonna be rubbish and currently still have no daily commute method.
Been told to seek disputes tribunal to reimburse a rental but I don't have cash to rent a bike off-hand and i dont have a commute that suits a car (no parking, traffic is bad)

kiwibike have not been particularly helpful with this either, honestly

MarkH
4th December 2019, 17:08
Currently with kiwibike - bit unhappy
daily motorcycle taken out - been a week of not having a replacement or anything, which is fine, acceptable i guess. Repair has been authorized but it's EOY, time frame is gonna be rubbish and currently still have no daily commute method.
Been told to seek disputes tribunal to reimburse a rental but I don't have cash to rent a bike off-hand and i dont have a commute that suits a car (no parking, traffic is bad)

kiwibike have not been particularly helpful with this either, honestly

Does the policy include a rental while awaiting repairs? If so then they should be providing one! If not then why are you expecting Kiwibike to sort one for you?
The fact that repair has been authorised means that Kiwibike has done their job in a timely manner, I'm not sure why you are trying to place the blame on them.

blanko2
5th December 2019, 15:15
Does the policy include a rental while awaiting repairs? If so then they should be providing one! If not then why are you expecting Kiwibike to sort one for you?
The fact that repair has been authorised means that Kiwibike has done their job in a timely manner, I'm not sure why you are trying to place the blame on them.

if the bike is gonna take months to fix and it's my daily it's basically a write-off for me - 3 months w/o a vehicle to get to work is incredibly shit and it's not like it's minor damage on the bike
by the time the bike is ready i'll have had to replace it, so i'm significantly out-of-pocket at that point

Oscar
5th December 2019, 15:53
if the bike is gonna take months to fix and it's my daily it's basically a write-off for me - 3 months w/o a vehicle to get to work is incredibly shit and it's not like it's minor damage on the bike
by the time the bike is ready i'll have had to replace it, so i'm significantly out-of-pocket at that point


You are not specifically insured for loss of use on a common or garden motorcycle insurance policy.
Unless you specifically asked for a loss of use extension I don't think that the insurer is obliged to assist you (although some do).
If a third party is at fault you should ask them (or their insurer) to pay.
Otherwise it looks like you got what you paid for, so stop complaining...

blanko2
6th December 2019, 22:39
You are not specifically insured for loss of use on a common or garden motorcycle insurance policy.
Unless you specifically asked for a loss of use extension I don't think that the insurer is obliged to assist you (although some do).
If a third party is at fault you should ask them (or their insurer) to pay.
Otherwise it looks like you got what you paid for, so stop complaining...

thanks for bein friendly - didn't realise i wasnt allowed to be 'slightly annoyed' about an insurance company /s

pritch
7th December 2019, 07:23
thanks for bein friendly - didn't realise i wasnt allowed to be 'slightly annoyed' about an insurance company /s

You're allowed to be as annoyed as you want, but to elicit sympathy the annoyance needs to be justified. From the information you've supplied so far it's not realistic to blame the insurance company.

Oscar
7th December 2019, 07:29
thanks for bein friendly - didn't realise i wasnt allowed to be 'slightly annoyed' about an insurance company /s

You're new to the internet, ain't you?


Also, I bet you:

1. bought the cheapest cover you could find.
2. never read the policy until after the claim (if then).
3. have never complained to the bike dealer about the time frame for parts.

It seems that the bike manufacturer is probably the culprit here...

ddl.moto
12th February 2020, 07:17
What is the best way to get insurance cover for one month?

I'm visiting from the UK and picking up a bike next week. Looking to insure it for theft primarily, but would like the best cover I can get.

I've already got travel insurance that covers me - I just want to make sure the bike is covered! It is a Yamaha MT09.

I'm touring so I don't have a permanent NZ address.

Blackbird
12th February 2020, 12:52
What is the best way to get insurance cover for one month?

I'm visiting from the UK and picking up a bike next week. Looking to insure it for theft primarily, but would like the best cover I can get.

I've already got travel insurance that covers me - I just want to make sure the bike is covered! It is a Yamaha MT09.

I'm touring so I don't have a permanent NZ address.


Try these brokers: https://www.kiwibike.co.nz/ . They're reputable and helpful.

ddl.moto
13th February 2020, 06:10
Try these brokers: https://www.kiwibike.co.nz/ . They're reputable and helpful.

Thanks I've sent them an e-mail!

rastuscat
25th February 2020, 07:51
I was using a certain insurance company while I lived in Christchurch.

Or at least, I used a certain broker, who was under written by Vero. $1050 per year. It was too expensive, but I just couldn't be bothered changing. I had a degree of loyalty to the broker, as he had been awesome to the motorcycle community after the earthquakes.

I moved to Wellington, and the price went up to $1750. So I did some enquiries, and found a different broker, also under written by Vero, was $650 per year.

So I've changed.

How can Vero do $650 through one broker, but $1750 through a different one? Seems odd.

caseye
25th February 2020, 16:27
I was using a certain insurance company while I lived in Christchurch.

Or at least, I used a certain broker, who was under written by Vero. $1050 per year. It was too expensive, but I just couldn't be bothered changing. I had a degree of loyalty to the broker, as he had been awesome to the motorcycle community after the earthquakes.

I moved to Wellington, and the price went up to $1750. So I did some enquiries, and found a different broker, also under written by Vero, was $650 per year.

So I've changed.

How can Vero do $650 through one broker, but $1750 through a different one? Seems odd.

They can't, the broker/s can, depends how much they want to make, vursus how many peole they want to like them.:rolleyes::nono::nono:

Owl
25th February 2020, 16:34
How can Vero do $650 through one broker, but $1750 through a different one? Seems odd.

Broker can charge what they like. According to Mrs (ex broker), she said Vero had the worst policy wording for bikes, but that could have changed. She wondered why you don't try Kiwibiker/Star combination?

blanko2
3rd March 2020, 22:44
You're new to the internet, ain't you?


Also, I bet you:

1. bought the cheapest cover you could find.
2. never read the policy until after the claim (if then).
3. have never complained to the bike dealer about the time frame for parts.

It seems that the bike manufacturer is probably the culprit here...

I bought the best insurance that kiwibike would get me, being that I'd heard good things - agreed price rather than market, for instance + full gear coverage.
how would i complain to the dealer about it if the insurance co didn't talk to me about till after they'd already agreed to fix the bike??
it's been months now and still no bike and yeah i complained to the dealer - and insurance because i knew this was going to be the outcome.

I'm not new to the internet, but y'know, you hear that motorcyclists sympathize with each other and that this forum is ok and that's what you get, I suppose.
dunno why I'm still bothering tbh.

Literally everyone who's heard the story thinks it's shit that the insurance co basically said "yeah all good that it's gonna be months till it's fixed, not my problem" but hey guess you guys know best! hope it happens to you one day

MarkH
4th March 2020, 00:55
Literally everyone who's heard the story thinks it's shit that the insurance co basically said "yeah all good that it's gonna be months till it's fixed, not my problem" but hey guess you guys know best! hope it happens to you one day

I would agree that the situation is shit, but I can't see how the insurance company is the one that deserves to be blamed here. From what you have told us, the insurance company had approved the claim within a week and told the dealer that it was all good to repair the bike and it would be paid for - what more could you reasonably expect of them?

The dealer and manufacturer on the other hand . . . Wow! What a shit service! They costed out repairs, got insurance approved and then months to do the repairs? What bike is it? Did the dealer let you know that the parts would take so long to get? It's a pity the dealer didn't have a loan bike, you could have told them that they can have their loaner back when you get your bike back - then they would be out of a loaner for months. It is quite likely that the manufacturer is screwing over the dealer on parts availability and in turn the dealer is screwing over its customers.

Oscar
4th March 2020, 09:38
I bought the best insurance that kiwibike would get me, being that I'd heard good things - agreed price rather than market, for instance + full gear coverage.
how would i complain to the dealer about it if the insurance co didn't talk to me about till after they'd already agreed to fix the bike??
it's been months now and still no bike and yeah i complained to the dealer - and insurance because i knew this was going to be the outcome.

I'm not new to the internet, but y'know, you hear that motorcyclists sympathize with each other and that this forum is ok and that's what you get, I suppose.
dunno why I'm still bothering tbh.

Literally everyone who's heard the story thinks it's shit that the insurance co basically said "yeah all good that it's gonna be months till it's fixed, not my problem" but hey guess you guys know best! hope it happens to you one day

Why are you expecting the insurer to do something that is not in the contract?
You may as well complain about the bike dealer not giving you a loan bike.

Also I'm pretty sure that the group "Literally everyone who's heard the story..." includes me.
And I don't think it's shit, I think you're being naive (and a bit whiny).

rastuscat
4th March 2020, 09:57
Broker can charge what they like. According to Mrs (ex broker), she said Vero had the worst policy wording for bikes, but that could have changed. She wondered why you don't try Kiwibiker/Star combination?

Went to Star. Underwritten by Vero.

denill
4th March 2020, 10:27
My 2 cents is: your beef is not with the insurer as they fulfilled their obligations when they issued instructions to carry out the required repairs.
Your beef MAY be with the repairer, but there may be a very valid reason for the delay. Get off the keyboard and go and have a chat with the repairer.

pritch
4th March 2020, 12:30
According to Mrs (ex broker), she said Vero had the worst policy wording for bikes, but that could have changed.

I used the Honda Riders Club insurance scheme when it was a thing and that used Vero. When I put my VFR in a ditch I was expecting problems, my limited experience with insurance companies was all bad. Vero were brilliant.

The thought has often occurred that there should be a website for Christchurch people to rate their insurance experiences post earthquake so we can see which companies to avoid. Probably the result would say we should avoid them all.

blanko2
4th March 2020, 18:09
Why are you expecting the insurer to do something that is not in the contract?
You may as well complain about the bike dealer not giving you a loan bike.

Also I'm pretty sure that the group "Literally everyone who's heard the story..." includes me.
And I don't think it's shit, I think you're being naive (and a bit whiny).

cool so point me to an insurance that offers a loaner bike, and b) a manufacturer that still stores a wide array of parts in NZ coz there aint many and this isn't even an uncommon bike, it's a cmx500 - which is a pretty decently selling model.

the main thing is that i got hit by a ute, LUCKILY didn't get overly hurt, lost my main means of transportation, talked to insurance and repairer about it and neither really offer a solution - if the point of insurance is to have your mode of transportation, yknow INSURED, so you, yknow, DONT SPEND AGES WITHOUT ONE, then i chalk this up as 'a bit shit'.

if you think it's whiny to want to not have to scramble to get an alternative means of transportation coz of a bike that's gonna take yonks to fix (and that insurance knows is going to take ages to fix, and the repairers know is going to take ages to fix) then good on you, glad you are lucky to have multiple bikes and cars and whatever. good on ya, boomer.

Bonez
4th March 2020, 18:28
The repair will most likely be done by a Honda dealer not the insurance company itself. Most bike shops have loaners of some sort. If the damage is bad enough the insuance company will most likely just replace the bike. The repairer should give you an idea what parts require replacing and how long it will take to have the bike back on the road..

Bonez
4th March 2020, 18:29
My 2 cents is: your beef is not with the insurer as they fulfilled their obligations when they issued instructions to carry out the required repairs.
Your beef MAY be with the repairer, but there may be a very valid reason for the delay. Get off the keyboard and go and have a chat with the repairer.What he said.

Oscar
4th March 2020, 18:39
cool so point me to an insurance that offers a loaner bike, and b) a manufacturer that still stores a wide array of parts in NZ coz there aint many and this isn't even an uncommon bike, it's a cmx500 - which is a pretty decently selling model.

the main thing is that i got hit by a ute, LUCKILY didn't get overly hurt, lost my main means of transportation, talked to insurance and repairer about it and neither really offer a solution - if the point of insurance is to have your mode of transportation, yknow INSURED, so you, yknow, DONT SPEND AGES WITHOUT ONE, then i chalk this up as 'a bit shit'.

if you think it's whiny to want to not have to scramble to get an alternative means of transportation coz of a bike that's gonna take yonks to fix (and that insurance knows is going to take ages to fix, and the repairers know is going to take ages to fix) then good on you, glad you are lucky to have multiple bikes and cars and whatever. good on ya, boomer.

I am sorry, I was wrong.



















You're not a bit whiny.










You're VERY whiny, and very boring...

MarkH
5th March 2020, 18:04
cool so point me to an insurance that offers a loaner bike, and b) a manufacturer that still stores a wide array of parts in NZ coz there aint many and this isn't even an uncommon bike, it's a cmx500 - which is a pretty decently selling model.

There are many dealers that have loan bikes. Insurance companies are not generally in the business of lending bikes, that would be something that motorcycle dealers often do. It seems a bit shit that a major brand like Honda have such a long wait time for a repair, I would have expected better from them (I ride a Honda too). I was expecting you to name a motorcycle brand like Ducati or some other euro brand, the big four from Japan would have been my last picks for likely manufacturers to take months to supply parts.

I guess the lesson here is to pick a dealer that has loaner bikes to repair your bike and tell them that they can have the work only if they will lend you a bike. It would definitely motivate them to get the repair done as quick as they are able. I know that when i had an accident (also bike vs ute) the insurance company let me pick which bike shop would do the work, in my case the cost of repair would have been dearer than the bike and it was written off, I had the money in my account within a week after that.

Jeeper
6th March 2020, 12:37
cool so point me to an insurance that offers a loaner bike, and b) a manufacturer that still stores a wide array of parts in NZ coz there aint many and this isn't even an uncommon bike, it's a cmx500 - which is a pretty decently selling model.

the main thing is that i got hit by a ute, LUCKILY didn't get overly hurt, lost my main means of transportation, talked to insurance and repairer about it and neither really offer a solution - if the point of insurance is to have your mode of transportation, yknow INSURED, so you, yknow, DONT SPEND AGES WITHOUT ONE, then i chalk this up as 'a bit shit'.

if you think it's whiny to want to not have to scramble to get an alternative means of transportation coz of a bike that's gonna take yonks to fix (and that insurance knows is going to take ages to fix, and the repairers know is going to take ages to fix) then good on you, glad you are lucky to have multiple bikes and cars and whatever. good on ya, boomer.Motor vehicle insurance is for monetary protection for your asset. It is never about ensuring your continued use of that asset or continuation of underlying activity (i.e. transport).

Those are different insurances, and you pay the premium accordingly. An example would be business continuity insurance.

Some motor vehicle insurances allow you to purchase the option of coverage of alternative means of transport (i.e. rentals). Again, that is an add on and paid separately.

Lastly, the onus is actually on the Ute's insurer, if insured and at fault.

Alvaro
14th June 2020, 21:21
Kia ora,

just got a a Suzuki GSX250 after getting my learner's license. Any recommendations regarding insurance companies? The only I know the most is AA because when I got my learner's the clerk at AA tried to sell me that insurance.

Thanks for your tips,
Álvaro

Kb2020dope
7th November 2020, 19:56
Hey brother, my sister works at AA insurance. I can access a 20% discount. Not sure how that compares but let me know if your keen 🤙

arpa
10th December 2020, 07:31
Broker can charge what they like. According to Mrs (ex broker), she said Vero had the worst policy wording for bikes, but that could have changed. She wondered why you don't try Kiwibiker/Star combination?

Hi, I just going through to get my insurance sorted, and came across this thread, I was confused at the first place but it just got worst. I obtained a quote from many provider, listed in this thread as well, and the most probable in my case to go with Kiwibike (Added my wife's scooter to the policy, and the price for two bike is barely more than the scooter alone with Protecta). I went through on the policy document, which is stated as "Star-policy" and it says the underwiter is Vero. Does it mean the whole policy is going through on two different uderwriter agent??? From this point does it really matter who I'm going with?

slofox
10th December 2020, 07:43
I always used Kiwibike Insurance. They are based in New Plymouth. Check 'em out at...

www.kiwibike.co.nz

arpa
10th December 2020, 08:03
I always used Kiwibike Insurance. They are based in New Plymouth. Check 'em out at...

www.kiwibike.co.nz

Yeah, as I said they seemed to be the best value after my research as well. Also good to hear people happy with them...

Owl
10th December 2020, 16:21
I went through on the policy document, which is stated as "Star-policy" and it says the underwiter is Vero. Does it mean the whole policy is going through on two different uderwriter agent??? From this point does it really matter who I'm going with?
You only need to worry about the Star wording. Vero will have their own. Mrs seems to think Star used to be underwritten by Lumley???

Jeeper
31st March 2021, 19:20
Kiwibike (Vero underwriter) consistently gets good recommendation here.

Has anyone had any experience with Kawasaki Insurance (Zurich underwriter)?

I have been with AMI for a long time, but it seems they are now pricing themselves out of the market. Premiums are supposed to go down the longer stay with a company, not up (in absence of claims).

Laava
31st March 2021, 21:58
Ami closed down most of their branches last year, laid off a lot of staff and put their premiums up. I among many others I have met, have ditched them. Arseholes.

Jeeper
31st March 2021, 22:02
Ami closed down most of their branches last year, laid off a lot of staff and put their premiums up. I among many others I have met, have ditched them. Arseholes.I'll happily dump them, as soon as I find alternatives.

Krompot
3rd June 2021, 15:57
I have protecta insurance. The premiums are the best I could find. 19 years old, 920cc bike, agreed value 5k, charged $35 monthly for full comprehensive. Been riding for 3 years. Does anyone here have experience with them?

Berries
3rd June 2021, 18:39
I have protecta insurance. The premiums are the best I could find. 19 years old, 920cc bike, agreed value 5k, charged $35 monthly for full comprehensive. Been riding for 3 years. Does anyone here have experience with them?
I have been with them for three weeks, great so far.

No claims with previous company but when I came to change bikes after five years to a smaller capacity and less sporty bike they bumped the cost up based solely on the value. If I get no recognition whatsoever for 25 years claim free riding they can piss right off.

Protecta were cheapest which is why I am with them. I suspect most companies are pricks when you try to claim money off them. Best not to have to.

Oscar
4th June 2021, 09:42
I have been with them for three weeks, great so far.

No claims with previous company but when I came to change bikes after five years to a smaller capacity and less sporty bike they bumped the cost up based solely on the value. If I get no recognition whatsoever for 25 years claim free riding they can piss right off.

Protecta were cheapest which is why I am with them. I suspect most companies are pricks when you try to claim money off them. Best not to have to.

That's some quality logic right there.
Buying a product that you believe will not perform on the basis of the lowest price.
What could possibly go wrong?

Berries
4th June 2021, 12:10
There seems to be even less logic in buying a product that I don't believe will perform but paying double for it.

Oscar
4th June 2021, 12:22
There seems to be even less logic in buying a product that I don't believe will perform but paying double for it.

Here's the thing - insurers in NZ are in a small market, and any kind of motor insurance is generally a loss leader.
So that given they can all expect the same claims frequency, the only way to make your insurance cheaper is either to offer less service and/or pay fewer claims.
That is to say, cut price policies are more likely to be problematic for the consumer than the more expensive kind.

Notwithstanding that, paying anything for a product that you don't expect to perform is quite silly.

Berries
4th June 2021, 12:46
Notwithstanding that, paying anything for a product that you don't expect to perform is quite silly.
I expect any insurer I am with to try and wheezle their way out of a paying a claim. They are there to make money regardless of how the adverts come across. I wouldn't take advice on which insurer to use from the internet and with no previous claims experience I don't have much to base a decision on. I had three quotes within $50 or so of each other so went with one of them. They were all more than $300 less than the quote from the insurer I had been with for 15 years.

SaferRides
8th June 2021, 03:38
I have been with them for three weeks, great so far.

Protecta were cheapest which is why I am with them. I suspect most companies are pricks when you try to claim money off them. Best not to have to.
They were an option for me until I read the policy document. No thanks.



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mamba34a
13th December 2023, 02:18
They're pretty good. An Aussie company who's been insuring bikes for moons. The only thing that lets them down is not having an 0800 number and only being able to contact them during business hours.
www.routerlogin.net (https://routerlogin.ltd/)
pikashow (https://pikashow.ltd/web-28/)