IT/website people! Your opinions please

[FROSTY]

I have a problem with a couple of websites I advertise on.
Links to sites drop out,pictures dont apear that sort of thing.
This is on the basis that it is ongoing continuous advertising Im paying for
Given that the site providers have made it clear that the issue is their end would you concider it fair to expect a discount for the advertising whilst the issue is occurring?
What is the norm payment wise in that type of situation?

Just wondering what is concidered Fair in that kind of situation.
I would apreciate hearing from people actually in the know --ie in the business or like me perhaps a customer of

[scracha]

In the current economic climate I think you'd be hard pushed to extract money back from them but surely they could give you an extra number of page views or extend your advertising duration as compensation??

[FROSTY]

In the current economic climate I think you'd be hard pushed to extract money back from them but surely they could give you an extra number of page views or extend your advertising duration as compensation??
Edited origonal post so you aint goin mad.
The advertising is ongoing and continuous so extending time isn't an option --um more pafge views--how does that work?

[jim.cox]

Edited origonal post so you aint goin mad.
The advertising is ongoing and continuous so extending time isn't an option --um more pafge views--how does that work?

If it ain't working why are sticking with them?

[FROSTY]

If it ain't working why are sticking with them?
because they are THE websites to use for advertisinbg vehicles

[Big Dave]

What do the terms of agreement say?

[FROSTY]

What do the terms of agreement say? good point--

[mashman]

Damn, Dave beat me to it!!! Does your contract stipulate 24/7? Also check out your average hit rate stats to see if you have potentially lost out on any business, this could strengthen a case should there be any "grey" areas. Likely the best you could ask for would be X amount of time free hosting, unless you can prove loss of earnings it's going to be a struggle to get anything i'm afraid...

[FROSTY]

Ohh you gota love it.
cotract refers to a link --that doesn't work.
But dig in a bit and lo n behold. subclause 4 -In essence says.
WE CAN STUFF UP YOUR ADVERTISING AS MUCH AS WE LIKE AND THERES NO COMEBACK--BUT YOU GATTA PAY US REGARDLESS
sOUNS LIKE TH WEBSITES RUN BY OUR GUBBINMENT

[YellowDog]

You ain't gonna get any cash back however there is no reason why they can give you more as compensation by offering either another slot or a larger representation.

[Big Dave]

I have good news and bad news.
You know where you stand - is the good.

[FROSTY]

Ahh now the good news --twas a 12 month contract and we are into month ohhh 13 so reps wantin me to resighn cos I refused an open ender. Hmmm but you see mr sales rep we have an issue here--lets negotiate.:whistle:

[CookMySock]

Call their support team and report every tiny little fault. Every day.

Steve

[mashman]

I have good news and bad news.
You know where you stand - is the good.

Hmmm, now that door swings both ways... but like the owner of the dog in the wreckers yard in Stand By Me would say... SICK BALLS

[Drunken Monkey]

"Chopper, sick balls!"

[Marmoot]

I have a problem with a couple of websites I advertise on.
Links to sites drop out,pictures dont apear that sort of thing.
This is on the basis that it is ongoing continuous advertising Im paying for
Given that the site providers have made it clear that the issue is their end would you concider it fair to expect a discount for the advertising whilst the issue is occurring?
What is the norm payment wise in that type of situation?

Go for pay-per-click option. Much cheaper and ROI-oriented.
You won't have to pay for anything that don't show up.