Ah....DHL....been there,done that. I ordered some parts from the USA and expected them to arrive within a couple of weeks as usual...but nothing. I sent email after email to the supplier with no reply apart from a confirmation of shipping. I thought I had lost my parts,but 4 months later I get a stern ''YOU BETTER'' note from DHL - they have my parcel,and no one has been in to pick them up,if I don't pick them up within 4 days they will be returned to sender and I will have to pay the freight. I get down to DHL,and my parts aren't there,they are in Wellington! I didn't know there was a Mt Roskill in Wellington to get confused with. 2 weeks later my parts turn up at Penrose,and I am told again I better pick them up or else. Makes me not a big spender off shore.
FedEx and UPS are much better. If you are going to be importing a lot of stuff, you can get an account with Customs. This makes things so much easier because it comes straight through.
just got two packages from the USA....great sevice.......no extra charges...........
