One problem with buying new bikes...

[bogan]

I couldn't care less about the money. I am the sort of person who is happy to pay top dollar to have a job done properly.

What's done is done.

you may not care about the money, but the dealer will be none too happy bout having to refund, and hopefully sort thier shit out because of it.

[dipshit]

you may not care about the money, but the dealer will be none too happy bout having to refund, and hopefully sort thier shit out because of it.

It's simple. He will never get any workshop business from me again.

[Motig]

On the positive side at least it looks like they did something

[dipshit]

Next time take some quick photos of bike before

The owner of the business was there with me when i picked the bike up. I mentioned the excessive oil on the chain... and he tried to wipe some away from the heel and chain guard with his handkerchief.

But it's not just this one time that is frustrating me. *Every* compulsory service with my new bikes has had problems. I have lost any trust going to a dealer for a service ever again. And what else did the mechanic screw up? I hope he didn't overtighten the sump plug... so next time after an oil change it weeps oil.

[dipshit]

On the positive side at least it looks like they did something

I would have rather they didn't.

[hayd3n]

go in and see andy and tony at advanced
they wil treat ya right
not suzuki authorised tho but great helpful fellas who know their shit

[dipshit]

go in and see andy and tony at advanced
they wil treat ya right. not suzuki authorised tho but great helpful fellas who know their shit

That's the problem. Even if i know of a good mechanic somewhere... i have to take it to an authorised Suzuki dealer for a compulsory service to keep the warranty valid.

It's a crock of shit if their "authorised" dealers are useless fucks that couldn't service a wheelbarrow.

[bogan]

yeh sounds like a sticky situation, though you did buy a suzuki, if it hasnt shat out during the first thousand k's is it likely to shit out at all? i mean are you better just ditching the warranty and getting it serviced properly?

[AllanB]

That's the problem. Even if i know of a good mechanic somewhere... i have to take it to an authorised Suzuki dealer for a compulsory service to keep the warranty valid.

It's a crock of shit if their "authorised" dealers are useless fucks that couldn't service a wheelbarrow.

You have a couple of valid complaints.

Regarding the chain oil - that is excessive and when you pointed it out the bike should have been popped on a stand and the excess wipped off.

I've a pet bitch about chains in shops - I always keep mine clean, adjusted and well oiled - they do not need touching at a service, yet even if I state to leave it alone they squirt and/or adjust them it must be on a list somewhere!

Still there are plenty of good dealers out there and despite what you read on KB $65-$70 bucks an hour is good value compared to many of the car dealers ($90-$110).

[Pussy]

We're lucky in NP to have very competent mechanics at the Suzuki dealership.

I wouldn't trust some mechanics with, for instance, sparkplug changes. The torque figure is 8ft/lbs.... I know mine get done correctly

And I LOVE new bike smell!

[dipshit]

I've a pet bitch about chains in shops - I always keep mine clean, adjusted and well oiled - they do not need touching at a service, yet even if I state to leave it alone they squirt and/or adjust them it must be on a list somewhere!

I had just oiled mine too, around 70km before. Now with all the mess to clean up... i will have to use that much degreaser followed with the hose... that i will need to oil it again anyhow! I hate always having to fix my bike up again after getting it back from a "service".

Still there are plenty of good dealers out there and despite what you read on KB $65-$70 bucks an hour is good value compared to many of the car dealers ($90-$110).

I would be happy if there was just one within a hundred miles of me!

[howdamnhard]

I am sick of these bike shops that treat high-performance motorcycles like they were just chainsaws and lawnmowers.

Don't worry they treat bottom range models the same. Wasn't particularly pleased with the work/service they did on my little ol GN I had to take to the dealer as it was new and still under warranty.

[Jantar]

I would be happy if there was just one within a hundred miles of me!

Well exactly 100 miles from you is a good one. Two wheels Unlimited in Alex. The owner managed the motorcycle side of Ian Day Ltd when that was a shop to deal with, and he has employed a very competent mechanic in their small workshop. No apprentice, so you know that the same person will work on your bike every time.

[dipshit]

I wouldn't trust some mechanics with, for instance, sparkplug changes. The torque figure is 8ft/lbs.... I know mine get done correctly

Talking about spark plugs... The dealer in Dunedin put the last set of spark plugs in at the 12k service on my SV... and when i did the 24k service myself, i found one cylinder's spark plug was loose. Barely finger tight with lots of brown oily gunk in the plug recess area.

If a spark plug was nipped up properly... it shouldn't work itself loose, one would think.

[Pussy]

Talking about spark plugs... The dealer in Dunedin put the last set of spark plugs in at the 12k service on my SV... and when i did the 24k service myself, i found one cylinder's spark plug was lose. Barely finger tight with lots of brown oily gunk in the plug recess area.

If a spark plug was nipped up properly... it shouldn't work itself lose, one would think.

You're right.... they don't!
Print off the service schedule when you take the bike in next and actually SHOW the service manager what has been done already.
You would have seen on gixxer.com for instance, the amount of numpties that have cracked sumps from doing up the sump plug too tight.
You have very valid points.... I get the shits with carelessness.
It's not "just another motorbike", they're our pride and joy