One problem with buying new bikes...

[dipshit]

... is the f*&^#*! compulsory services by an "authorised" dealer if you want to keep your warranty valid!

Last time with my SV1000 they managed to screw several things up. I could have done the services better myself.

And now with a brand-new GSX-R 600, i am having to go through the same shit again..!

Today was a simple first 1000km service that was basically an oil and filter change. But an "authorised" Suzuki dealer managed to make a hash of that too.

I have never seen so much oil applied to a chain in my life! It was almost at the point of being dangerous to ride it home as oil was spewing over the tread. And to top it off the bottom of the fairing was clipped the wrong way round instead of being flush. It makes you wonder what else they menage to fuck up..???

Do mechanics in this country not get any formal training or anything..?? What makes an "authorised" dealer any different to some local chainsaw and lawnmower mechanic..?? Or do they just get junior to do the jobs they think are beneath them? What gives?

Apparently in the US, you are no longer required to have the compulsory dealer services to keep your warranty valid. I am seriously considering taking this matter up with Suzuki NZ. If i ever purchase another brand-new Suzuki, i will probably insist they wave the compulsory services. It shits me to think my bike will be worse off taking it to the "authorised" dealer fuckwits.

[Usarka]

You live in palmerston north.

[dipshit]

You live in palmerston north.

No, Palmerston in Otago.

I have the options of two Suzuki dealers... one in Dunedin... and another in Oamaru. I have had these problems with both. Am i expected to ride to Christchurch or something just to get the freaking oil changed..?? Is there any guarantee i a will get a proper service there..?? (i thought going to an authorised dealer was meant to guarantee that you got a proper service)

I would be better off doing it myself. Screw the compulsory services.

[Usarka]

No, Palmerston in Otago.

Fuck sorry, my sincere apologies.

[puddy]

... is the f*&^#*! compulsory services by an "authorised" dealer if you want to keep your warranty valid!

Last time with my SV1000 they managed to screw several things up. I could have done the services better myself.

And now with a brand-new GSX-R 600, i am having to go through the same shit again..!

Today was a simple first 1000km service that was basically an oil and filter change. But an "authorised" Suzuki dealer managed to make a hash of that too.

I have never seen so much oil applied to a chain in my life! It was almost at the point of being dangerous to ride it home as oil was spewing over the tread. And to top it off the bottom of the fairing was clipped the wrong way round instead of being flush. It makes you wonder what else they menage to fuck up..???

Do mechanics in this country not get any formal training or anything..?? What makes an "authorised" dealer any different to some local chainsaw and lawnmower mechanic..?? Or do they just get junior to do the jobs they think are beneath them? What gives?

Apparently in the US, you are no longer required to have the compulsory dealer services to keep your warranty valid. I am seriously considering taking this matter up with Suzuki NZ. If i ever purchase another brand-new Suzuki, i will probably insist they wave the compulsory services. It shits me to think my bike will be worse off taking it to the "authorised" dealer fuckwits.

I hear ya, and sympathise, but new shit is cool isn't it! Best of luck with it in the future. And how about a pic of the whole bike aye?

[LaytonNZ]

2 words! The Apprentise.

[dipshit]

I hear ya, and sympathise, but new shit is cool isn't it! Best of luck with it in the future. And how about a pic of the whole bike aye?

Yes, i like new shit... the idea being you can keep things properly maintained by the book and look after it. Of course that idea kind of falls down when you *have to* take it to god knows who to monkey around with.

pics in profile and album..

[Jantar]

...I have the options of two Suzuki dealers... one in Dunedin... and another in Oamaru. I have had these problems with both...

Go to the one in Dunedin, but insist that you want Arnie to do the work. He is as close to a perfectionist as you will get in today's world.

[dipshit]

2 words! The Apprentise.

Probably so. Perhaps the next shop i go to (not trusting previou one ever again) for the next compulsory service that requires the plugs changed ... i should insist that their top/most experienced mechanic does the job or i go elsewhere. I am sick of these bike shops that treat high-performance motorcycles like they were just chainsaws and lawnmowers.

[dipshit]

Go to the one in Dunedin, but insist that you want Arnie to do the work. He is as close to a perfectionist as you will get in today's world.

Arnie at M&V a? Thanks for the tip.

I also take it then that the one in Alexandra isn't much good either..??

[YellowDog]

2 words! The Apprentise.

Yes this is true.

Whilst you are paying $89 or so per hour for qualified technical services. they are using the $12 per hour trainee to execute such brainless chores.

You have every right to be pissed off.

These are the guys who belly-ache till they are blue in the face when you import a bike to save thousands.

I get a great service from the guys at Holeshot in Takapuna. Not a lot of help to you though.

[tigertim20]

... is the f*&^#*! compulsory services by an "authorised" dealer if you want to keep your warranty valid!

Last time with my SV1000 they managed to screw several things up. I could have done the services better myself.

And now with a brand-new GSX-R 600, i am having to go through the same shit again..!

Today was a simple first 1000km service that was basically an oil and filter change. But an "authorised" Suzuki dealer managed to make a hash of that too.

I have never seen so much oil applied to a chain in my life! It was almost at the point of being dangerous to ride it home as oil was spewing over the tread. And to top it off the bottom of the fairing was clipped the wrong way round instead of being flush. It makes you wonder what else they menage to fuck up..???

Do mechanics in this country not get any formal training or anything..?? What makes an "authorised" dealer any different to some local chainsaw and lawnmower mechanic..?? Or do they just get junior to do the jobs they think are beneath them? What gives?

Apparently in the US, you are no longer required to have the compulsory dealer services to keep your warranty valid. I am seriously considering taking this matter up with Suzuki NZ. If i ever purchase another brand-new Suzuki, i will probably insist they wave the compulsory services. It shits me to think my bike will be worse off taking it to the "authorised" dealer fuckwits.

Geez, If I were you, I would've taken these photos back in and demanded a refund for the service, and say it would cover the return trip and hassle of having to take your time to clean up the mess. You just spent, what, 15-20 odd grand on a new fucking bike for that shit?
p.s. Stay away from The dunedin suki dealer, get a bad vibe from them boys

[Jantar]

Arnie at M&V a? Thanks for the tip.

I also take it then that the one in Alexandra isn't much good either..??

The one in Alex now (Two Wheels Unlimited) is pretty good, but the previous one (Ian Day) went through a stage of employing NO motorcycle mechanics at all. So when I bought my Strom I regularly took it to Dunedin rather than Alex, particularly when preparing for a sustained ride like the Southern Cross or 1000 miler.

[dipshit]

Geez, If I were you, I would've taken these photos back in and demanded a refund for the service

I couldn't care less about the money. I am the sort of person who is happy to pay top dollar to have a job done properly.

What's done is done.

[bogan]

yeh that sounds pretty piss poor attempt at a service, even an apprentice should have some degree of common sense. Next time take some quick photos of bike before, then if they cock anything up at all refuse to pay, as the service is clearly not being provided to a reasonable standard.