Motormail...

[WanaGo]

Hey,

Bit of a stupid question, but is there a website for motormail, to view and buy their gear online? Ive tried www.motormail.co.nz but that seems to be something else.
I take it they offer a catelogue aswell?
How does one sign up for all this... Im in Palmy, so havent seen it around, but Ive heard quite a bit about it.

Excuse me for the stupid question

Cheers
WanaGo

[enigma51]

Its motomail.co.nz not motormail

[Krayy]

Theres no "R" in their name, so go to http://www.motomail.co.nz and you'll be right. They have no on-line catalogue but you can order one from there.

[TLDV8]

Is Motomail the only distributor to the public in Auckland?

[Quasievil]

Now that is a crap Website !! if you want to view and buy online you will be disappointed with motomail. do what I do buy offshore, at least overseas they can be bothered investing into their business and the biking fraternaty

[XTC]

Motomail is not a distributor just a retailer.... Most but not all their products are imported by the usual motorcycle accessory importers that all the other bike shops deal with. Chances are that if motomail have it in their catalogue then other bike shops have it or can get it.

P.S their website is crap. I beleive that the first company to do a real online shop in NZ will be rolling in it provided the service is up to it. Service is everything. If you are not getting service where you are go somewhere else.

[Biff]

Not only is their website crap, but they're expensive and prone to messing your order up.

[Coyote]

Excuse me for the stupid question

Don't worry about asking dumb questions. I've asked plenty of them

[XTC]

Not only is their website crap, but they're expensive and prone to messing your order up.

Comes down to money... The motorcycle trade doesn't pay well and anyone worth more ends up going elsewhere to get a decent pay rate. When I was in the motorcycle trade I couldn't really afford to ride when the kids came along. made a career change and instantly earned twice as much....

Dealers If you have good staff pay them what they are worth or watch them leave....

[Hitcher]

Comes down to money... The motorcycle trade doesn't pay well and anyone worth more ends up going elsewhere to get a decent pay rate. When I was in the motorcycle trade I couldn't really afford to ride when the kids came along. made a career change and instantly earned twice as much....

Dealers If you have good staff pay them what they are worth or watch them leave...

Excuses, excuses.

Either you're serious about providing outstanding customer service or you're not. Good service doesn't cost, it pays. Repeat business is what most organisations aspire to, based on the theory that your best source of new business are your current customers i.e. a happy customer is a loyal customer. Also don't forget the real power of word-of-mouth endorsement -- and that works both ways!

Selling bikes and gear must be one of the easiest businesses around. The stuff sells itself. If you don't stock it, you can't sell it.

Unfortunately too many motorcycle retail operations are based around a workshop and driven by the workshop.

[Biff]

Don't get me onto customer service - I had a real argument with the manager of a double-glazing company yesterday. He phoned me up and told me I owed him money for windows his company installed for me last year.

Now I know I'm a bit slow at times, but I was very quick to inform him that his salesman told me that the windows would pay for themselves in a year......

He hung up.

[XTC]

Excuses, excuses.

Either you're serious about providing outstanding customer service or you're not. Good service doesn't cost, it pays. Repeat business is what most organisations aspire to, based on the theory that your best source of new business are your current customers i.e. a happy customer is a loyal customer. Also don't forget the real power of word-of-mouth endorsement -- and that works both ways!

Selling bikes and gear must be one of the easiest businesses around. The stuff sells itself. If you don't stock it, you can't sell it.

Unfortunately too many motorcycle retail operations are based around a workshop and driven by the workshop.

Exactly but would you work for motorcycle shop pay??? When you can sell your skills to a buisness in another profession that pays twice as much???

[Hitcher]

Exactly but would you work for motorcycle shop pay??? When you can sell your skills to a buisness in another profession that pays twice as much???

Depends on what I could negotiate with my employer. If they were prepared to let me run the showroom and take a margin on everything I sold, rather than some scroty per hour remuneration arrangement, than I could be very interested...

[Kiwi]

Yes I do - and I enjoy it

see ya
Kiwi

[WanaGo]

Wow that was a bigger than normal responce to a tiny question! THANKS!

Yeah the site does suck doesnt it.

Does anyone have any cheaper source of Kawasaki ZX9R manuals and stuff, than thru a retailer?

Cheers