Ordered myself a headache

[mossy1200]

.cc that mail to all the forums you are a member of. Spread the love.

The guys at FZROnline are going to circulate through UK and US sites where the majority of Bumbandits business is if we dont get results.
A couple of years ago Bumbandit was boycotted by world wide biker forum and they sent free upgraded parts to get the botcott lifted.It sounds like the loss of business was significant.
The thing is that people start sharing bad service stories because it makes great forum material.

They have couple of days to respond.
Refer another arsebandit horror story below already.Every one loves sharing the rotton luck stories

Timber020

"I ordered two parts from bike/assbandit

One part is less than 3 bucks, the other is a couple hundred.

They send the 3 dollar part which is the size and weight of an old 50 cent piece and hit me for 80 US dollars in shipping.

Then after the other part is on backorder for a couple weeks they drop it. Never for it to be found again. "

[mossy1200]

THIS IS THE LASTEST REPLY

Hello,
Thank you for writing in! We have reviewed your order and we do see where the status on each item was changed and it could be very misleading. We do apologize for any inconvenience this may have caused. In your e-mail you stated to have to pay to receive your item. Do you have the documentation and receipt that shows that you paid? Please fax this information to 619-245-2467. Once we are able to obtain that from you, we will credit you back any additional taxes and duties you had to pay. We have also added a 10% discount on your account for the next 30 days. Any item ordered will have an automatic 10% taken off it if after you add it to your shopping cart in your account. Once again, we do apologize for any inconvenience and please let us know if there is anything else we can do to assist you. We look forward to your reply.

Here at BikeBandit.com, we strive to provide the best customer support possible. We hope that this response has answered your question(s) completely. If this response was unable to help you or you need further assistance, we have 2 great support options to serve you.

Live Chat Service - This interactive service connects you instantly with a live customer service representative for the fastest answer to your questions possible.You can connect to this service: Monday thru Thursday between 5:00 AM and 7 PM PST,Friday 5:00 AM to 6 PM, Saturday & Sunday 7:00 AM to 4:00 PM PST by clicking the link below or pasting it into the address bar of your internet browser.


Now I get a message about paying import tax twice when i claimed that with the reduced items the import tax was not required.The threshold was $400nzd.

I dont think they are very good at communication.

[sil3nt]

Your 30 days is ticking away better not waste it

[malcy25]

I discovered my discs were leaning over.No wharp feel but pistons skewed and would not release from discs causing pad drag.

So order discs.
Bikebandit
Order two discs Rt and Lft.Both discs are the same size but pro lite ebc have hole patern for left and right so they look cool.
Disc left avaliable.....Disc right cross ordered from another bandit warehouse.
July 11th.Told 4 days will reach them and ups air service to NZ.Looks good for round three winter series.Awesume.
Last weekend get email.Rt disc not avaliable and fuck me they have sent the left and charged me $450 nzd including freight and import tax.WTF
How about giving me some options.
Contact them and tell them ill take a 2nd left disc and live with oposing holes.
F..k Me side ways ebc prolite original pattern discontinued but my left hand disc is on the way.
Order the replacement new generation ebc lite disc.2 week back order.Flip
Now i resurch the new ebc disc and find it has square edge rivits(only 6)and looks nothing like the 1st generation disc.
I give up.Order me a third disc to match number two.Next day and before disc 2 being sent and the friggin order system wont let me combine freight.

Check my visa statement incase i gotta eat instant noodles this week.
Now they got all the money i had plus some the bank owns and im lending held in limbo ,costing me interest while they send me a two week back order notice.

Anyone want a fzr1000 disc that fits aprilia ,tzrs and ducati (ebc prolite ).320mm.

The way im going ill be buying the company.
I just cant believe an online ordering system can list items as in stock that dont exist.They tell you an item has 2day dispatch and they dont have any.Now on back order.

All vented now.Feel much better.

I hope after all that grief that you also ensured they were legal for pre 89 class seeing as brakes (discs and calipers) are classed as a major component (ie prolite EBC discs were available prior to the cut off....)

[mossy1200]

I hope after all that grief that you also ensured they were legal for pre 89 class seeing as brakes (discs and calipers) are classed as a major component (ie prolite EBC discs were available prior to the cut off....)

design is the same as old discs and not contour or petal or wave and they are same dimensions as stock.They are basically same disc as original etc.
Disc limitations are size specific and exclude wave,petal design.
calipers must remain stock.master open but excludes radial pull.
Disc material is stainless steel and not carbon which is excluded.

[mossy1200]

Your 30 days is ticking away better not waste it

they dont want a bar of it so im spreeding the word.
they now claim the import tax was for any order that needs to be sorced outside the states , which means that any price that bikebandit quotes is customer is not what they intend to charge if the part was manufactured from outside usa.

This was there latest responce to my request for import duty charge of 70usd.


Hello Steve,

Thanks for writing in! The Origin of the parts that are manufactured outside of the US will require taxes and duties. This does not apply to items manufactured within the US. Please email us back if you have any questions or concerns.


Here at BikeBandit.com, we strive to provide the best customer support possible. We hope that this response has answered your question(s) completely. If this response was unable to help you or you need further assistance, we have 2 great support options to serve you.

[mossy1200]

This is the short story of bike bandit and how they let me down.Please forward this to other forums to warn others of how they treat their customers.

Guys a recently ordered two front discs for my bike from bike bandit.
they were ebc prolite brand and I ordered a lt and rt to get new matching set.
Both discs were showing as stock items.
Next i got an email saying one cross ordered and would ship both together when it arrives.
Next week i get an email saying one disc shipped and the other cancelled and not avalible.
I got no notification that one could not be sent but they shipped the other anyway.
Next gripe is they charged me import tax and duty on the disc even though it was below the New Zealand import tax duty limit of $400 NZD
I had accepted the tax section on the order because having ordered two discs it would have been over the $400.
When this first happened I got on their chat line to try resolve the issue and just kept getting told the disc is not avalible.

I dont know what they expect me to do with one disc.
They refuse to refund the tax amount of $60 usd

be warned that bikebandit have not treated me fairly and have done nothing to resolve the problems that i had and would prefer to steer around the dirrect questions that i have sent them.

Please guys forward this to other forums before other overseas victims are caught out by this company.