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Thread: Tragic death leads to change in 999 (emergency) procedures

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    Tragic death leads to change in 999 (emergency) procedures

    Wondering how NZ emergency services handle 'biker accident' situations. As you will see from the following, a tragedy happened as procedure was not right for the task:

    UK: South Central Ambulance Service is to change how 999 calls for motorbike accidents are handled, following the death of a young motorcyclist.

    Guy Evans, 17, died in 2008 following an accident. When his friends called 999, the operator did not tell them to attempt first aid or check whether he was breathing, instead querying whether there was a chemical spillage from the bike.

    An inquest concluded that Evans probably suffered from Sudden Adult Death Syndrome, causing his heart to stop. However it has been admitted that errors were made in the way the call was handled. Emergency operators across the South Central region will now be trained to ensure callers check whether motorbike crash victims are breathing.

    Evans mother, Beth Chesney-Evans said “I’ve accepted there would have only been a slim chance of resuscitating Guy, but there was a window of opportunity of three or four minutes.” She added “These changes are very significant, and I hope they will save other peoples’ lives. If his death has helped make the system better for other people, then that’s a tribute to him and a comfort for us. I’m grateful to the ambulance service that they were willing to listen and learn.”

    The ambulance service is service is pressing the International Academy of Medical Priority Dispatch to review the medical guidance given to call-handlers. Ambulance service spokesman Alison Brumfitt said: “We’re grateful for anything that makes us more aware of the circumstances of accidents and make changes as a result.”


    Do your emergency service operators ask if the rider is breathing? If not, might be worth passing this on and asking for action to be taken.
    http://www.motobke.co.uk

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    Quote Originally Posted by Bob View Post
    Do your emergency service operators ask if the rider is breathing? If not, might be worth passing this on and asking for action to be taken.
    Yes, it is one of the first questions asked after "What is the exact address of your emergency?"

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    Quote Originally Posted by Toot Toot View Post
    Yes, it is one of the first questions asked after "What is the exact address of your emergency?"
    That is interesting.

    Would the emergency service operator attempt to coach the caller through some resuscitation procedure ?

    Steve
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    Reminds me of when my dads mate got hit off her bicycle and killed just outside of kawerau. the guy jumped out of his car and picked the debree up off the road before attending her
    Thats whats up.

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    Quote Originally Posted by DangerousBastard View Post
    That is interesting.

    Would the emergency service operator attempt to coach the caller through some resuscitation procedure ?

    Steve
    The London Ambulance Service emergency operators will attempt to talk a caller through CPR if they think the attempt worthwhile . Dunno about NZ, probably not.

    But EVERY biker should know basic CPR. No excuses. Learn it . Stat.
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    Quote Originally Posted by DangerousBastard View Post
    That is interesting.

    Would the emergency service operator attempt to coach the caller through some resuscitation procedure ?

    Steve
    Yes they do and will coach the caller throughout untill an ambulance arrives if they want.

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    Quote Originally Posted by Ixion View Post
    But EVERY biker should know basic CPR. No excuses. Learn it . Stat.
    Agreed. Did mine 20 years ago.

    Add to that, basic emergency communication skills - useful on radio or cellphone. (Do a coastguard radio course.) I have AR/AREC, FRTO, Marine VHF.

    Steve
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    "Wow, Great advise there DB."
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    Quote Originally Posted by Bob View Post
    ...As you will see from the following...
    Sorry to nitpick on a serious matter like this, but I can't see anything 'cos it's light blue text on my light grey background.

    I'm thinking perhaps you're using the Dark Universe theme? I'm not.

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    Quote Originally Posted by Ixion View Post
    Dunno about NZ, probably not.
    I'm not interested in getting into an argument, just have to ask why you assumed 'probably not'? How did you get the impression of incompetence in regards to our 111 operators? Media?

    I couldn't fathom them being as stupid as the earlier mentioned UK operator, never in my experience anyway....
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    Quote Originally Posted by DangerousBastard View Post
    Agreed. Did mine 20 years ago.

    Steve
    Maybe it's time for a re-fresher then!

    It's changed a few million times since then!
    Cats land on their feet. Toast lands jamside down.
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    Quote Originally Posted by firefighter View Post
    Maybe it's time for a re-fresher then! It's changed a few million times since then!
    Fairy nuff.

    I'm sure the basic principles still apply, unless someone discovered its better to blow in their arse instead of the usual airway.

    Steve
    "I am a licenced motorcycle instructor, I agree with dangerousbastard, no point in repeating what he said."
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    "Wow, Great advise there DB."
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    Quote Originally Posted by DangerousBastard View Post
    Fairy nuff.

    I'm sure the basic principles still apply, unless someone discovered its better to blow in their arse instead of the usual airway.

    Steve
    Lol, this wouldn't surprise me!

    Definately re-do it though there's a lot to forget.

    On my annual refresher theres always so much you've forgotten and a heap of great new ideas. (obviously it's a bit more advanced than your typical basic first aid course but ya get my drift)
    Cats land on their feet. Toast lands jamside down.
    A cat glued to some jam toast will hover in quantum indecision


    Curiosity was framed; ignorance killed the cat

    Fix a computer and it'll break tomorrow.
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    Quote Originally Posted by Toot Toot View Post
    ...after "What is the exact address of your emergency?"
    Been meaning to ask ya, but haven't seen you for a while...

    If I gave GPS co-ordinates, would the centre be able to use them, or is it still down to number and road name?
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    Quote Originally Posted by Gremlin View Post
    Been meaning to ask ya, but haven't seen you for a while...

    If I gave GPS co-ordinates, would the centre be able to use them, or is it still down to number and road name?
    Yes, GPS co-ordinates work. In fact they are more useful to a helicopter response than 1242 SH22 Pukekwawa.

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    Quote Originally Posted by firefighter View Post
    Lol, this wouldn't surprise me!

    Definately re-do it though there's a lot to forget.

    On my annual refresher theres always so much you've forgotten and a heap of great new ideas. (obviously it's a bit more advanced than your typical basic first aid course but ya get my drift)
    A bit of a thread dredge here.....

    But, yes, I was surprised to see how the CPR has indeed changed recently....

    It has been simplified somewhat over the 20 odd years I have been trained to carry it out.

    Basic first aid should be something EVERYBODY learns.....
    You just never know....

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