Excellent customer service at Mt Eden Motorcycles

[Zapf]

Mt Eden code is 636 xxxx...?? hmmmmm...
09 636 ROCK - 021 636 ROCK nice...

[/crappyideas]

lol... yea.... if they got a free phone it'll be 0800 ZX6R

[Two Smoker]

Completed in the mid 80's? I still distinctly remember my Landscape Rd, Mt Eden number was (09) 636 XXX at the start of 1991. It was later that year a 0 was inserted to make it 630 6XXX. Couldn't have been before '91, as I was living in Melbourne. Happened before '92, as I had moved again by then.

I remember my home number was 625 XXX then in the early 90's they added the number of our letter box onto the end...

[bugjuice]

lol... yea.... if they got a free phone it'll be 0800 ZX6R

I'm not talkin about the shop! I'm talkin about me!! 'ello, kawas rock?

[justsomeguy]

They may be ok blokes........ except that bastard workshop mechanic who works there...HIS NAME STARTS WITH "R"

And when I mean bastard I mean

As for parts I always go to either Dan at colemans or Tony or Yogi at Red Barons......

AND I HIGHLY RECOMMEND THE BLOKES AT RED BARONS......

They always give me a discount off sticker price are always professional yet friendly and know their stuff........

I'll never buy a bike from a shop so I don't care how good their bike sales people are...........

[Zapf]

They may be ok blokes........ except that bastard workshop mechanic who works there...HIS NAME STARTS WITH "R"

And when I mean bastard I mean

As for parts I always go to either Dan at colemans or Tony or Yogi at Red Barons......

AND I HIGHLY RECOMMEND THE BLOKES AT RED BARONS......

They always give me a discount off sticker price are always professional yet friendly and know their stuff........

I'll never buy a bike from a shop so I don't care how good their bike sales people are...........

Go talk to Matt at Mt.Eden his is a good bloke.

Why is the other guy a bastard?

Funny how I got absolutelly no services from the guys at Red Baron... do I have "coleman / mt.eden / amps / motohaus" branded on my forehead or something?

[Two Smoker]

Go talk to Matt at Mt.Eden his is a good bloke.

Why is the other guy a bastard?

Funny how I got absolutelly no services from the guys at Red Baron... do I have "coleman / mt.eden / amps / motohaus" branded on my forehead or something?

Ive got Colemans branded on me, and will be on my race bike soon....

[aff-man]

They may be ok blokes........ except that bastard workshop mechanic who works there...HIS NAME STARTS WITH "R"

And when I mean bastard I mean :

As for parts I always go to either Dan at colemans or Tony or Yogi at Red Barons......

AND I HIGHLY RECOMMEND THE BLOKES AT RED BARONS......

They always give me a discount off sticker price are always professional yet friendly and know their stuff........

I'll never buy a bike from a shop so I don't care how good their bike sales people are...........

Sure you had one bad experience but if i seem to recall said mechanic is overworked all the time..... and you were trying to do it on the cheap as well.

As for the guys there. I have been going there for all my biking life and i don't see a point in changing. Top notch blokes and i was pleased to finally have enough money to buy a bike off them (and they gave me a killer deal)

[Drunken Monkey]

Just goes to show how much your personal experience reflects on your perceptions. As for the certain mechanic starting with an 'R', I can only say he has worked extra hard to deliver my GSX-R in the nick of time for 2 KB events. He's bloody awesome in my books.
I've dealt with Mike on and off ever since I got into motorbikes. He's a top bloke also.

[James Deuce]

Excellent customer service at Mt Eden Motorcycles

Somebody got a BJ, somebody got a BJ. La la la la laaa

[Grumpy]

Ive got Colemans branded on me, and will be on my race bike soon....

Yeah, I'm a Colemans fan as well.
Although since buying a Kwaka have had excellent service out of Mt Eden M/C's.

[crashe]

Well I was in Mt Eden M/C's talking to Mike about buying a bike (almost 5 years ago now) and he knew what I wanted... he looked up the Motorbike book and found the Virago at Henderson Bikes for sale....cos he knew what I was requiring in a bike (due to being short). He even rung them to make sure it was still there for me. So after I had brought the bike at Henderson bikes (when Lance was the owner)... I had no friendly service there, I went back to Mt Eden M/C's... and Mike was really helpful.... talked to me about what I needed to do... and Chris helped me out as well. Did stuff for free for me.... I still pop in there just for a chat and they are so helpful and friendly.
Henderson bikes is now owner by Adam, and they are great as well.

I guess we all cant like the same people in life.....
some we get on with and some we never will.
That's life.

[Motu]

I'll never buy a bike from a shop so I don't care how good their bike sales people are...........

That's my thinking too - the last bike I bought from a shop was in 1972...I buy them private for cheap and do them up myself,why the hell should I pay premium price to a shop? But Mike's attitude is so outstanding,it was like buying a bike in a private sale,it was my decision,there was no pressure,I was allowd to look at the bike,go for a ride,bring it back and park it in the lot with my thinking cap on,all undisturbed by salesmen,which is how I like it.I don't think I'll buy another bike from a shop - but I'll buy another bike from Mike....

[MikeL]

Top blokes indeed.

As for the unnameable R... in the workshop, perhaps you need to think a bit more about why some customers' experiences are radically different from others'.
In my experience, respect, understanding, patience and good humour are almost always reciprocated.

[Two Smoker]

Well I'll tel you at the end of the week what i think of the certain mechanic starting with R cause he has been working on the TL untill yesterday (put the motor in)

He told me on saturday that a guy called John? who used to work at Mt Eden then went to Coleman's for a year.. now he's back at Mt Eden.. is finishing the bike off since he is a suzuki specialist.. we will see.. Does anyone know of this John? I think that was his name.. cant remember

So far my dealings at Mt Eden have been great.. trouble free.

Are you sure? I saw John today...

[El Dopa]

...As for the certain mechanic starting with an 'R'....

If he's the same guy I've had dealings with (twice), then he's A-OK with me. Worked until about 3 hours after he should have gone home last Christmas Eve to fix the brakes on my scoot, so I could have it to ride over Christmas.