Cycletreads should come up with the goods

[prettybillie]

Hi All

Cycle Treads had really screwed up their internet shopping page - advertising One Piece Leather Suits for $64.35. After being nice enough to tell them about it, they still didn't change is after a week. So I thought well then I am going to order one. However, now they won't return my calls or emails...even after to following email:

The advertisement still says $64.35….I’ve been in touch with the Department of Consumer Affairs and if you don’t sell me this suit at the price it has been advertised for at least 3 days I can take a claim under the Fair Trading Act which could see Cycle Treads up for a $200,000 fine. As it has been advertised for at least 3 days and it has been brought to the attention of Cycle Treads and not been changed, a trader who continues to display prices which are much lower than the actual price at which they are willing to sell are committing an offence under the Fair Trading Act. This is because they are misleading consumers about the true cost of goods.

Check out the ad in the attached document - this is a direct screen dump off their website. Surely if they advertise it for that - I should be able to purchase it for that!!!!!

[pzkpfw]

Surely if they advertise it for that - I should be able to purchase it for that!!!!!

Normally I'd say no, you are just taking unfair advantage of their honest mistake. (I think they have legal protection for this, too).

But if you've told them about it, and they've not fixed it for three days, well, geez....

---

(And somebody tell Wellington Motorcycles they don't mean "tenant" on their home page.)

[Sidewinder]

Hi All

Cycle Treads had really screwed up their internet shopping page - advertising One Piece Leather Suits for $64.35. After being nice enough to tell them about it, they still didn't change is after a week. So I thought well then I am going to order one. However, now they won't return my calls or emails...even after to following email:

The advertisement still says $64.35….I’ve been in touch with the Department of Consumer Affairs and if you don’t sell me this suit at the price it has been advertised for at least 3 days I can take a claim under the Fair Trading Act which could see Cycle Treads up for a $200,000 fine. As it has been advertised for at least 3 days and it has been brought to the attention of Cycle Treads and not been changed, a trader who continues to display prices which are much lower than the actual price at which they are willing to sell are committing an offence under the Fair Trading Act. This is because they are misleading consumers about the true cost of goods.

Check out the ad in the attached document - this is a direct screen dump off their website. Surely if they advertise it for that - I should be able to purchase it for that!!!!!

can you not read??
thats the price for knee sliders lol


http://www.cycletreads.co.nz/product...s_leather.aspx

[prettybillie]

Normally I'd say no, you are just taking unfair advantage of their honest mistake. (I think they have legal protection for this, too).

But if you've told them about it, and they've not fixed it for three days, well, geez....

---

(And somebody tell Wellington Motorcycles they don't mean "tenant" on their home page.)

This is from the Department of Consumer Affairs:

Pricing errors
Displayed price incorrect
Traders do not have to sell goods at the displayed price. If the price is a mistake, a trader can refuse a consumer's offer to buy goods at the price on the tag.

eg Mona sees a sweatshirt in her favourite shop. The price tag says $30. When Mona takes the sweatshirt up to the counter to buy it, the shop realises the price tag is a mistake. The correct price is $75. The shop refuses to sell Mona the sweatshirt for $30. The shop can refuse to accept Mona's offer to buy the sweatshirt for $30.

However, a trader who continues to display prices which are much lower than the actual price at which they are willing to sell may be committing an offence under the Fair Trading Act. This is because they are misleading consumers about the true cost of goods.

[prettybillie]

can you not read??
thats the price for knee sliders lol


http://www.cycletreads.co.nz/product...s_leather.aspx

Can you not read? Did you read the advertisment?

The advertisement clearly says: Ixon Anthemion Women's Leather Suit - $64.35

It doesn't say: Ixon Anthemion Women's Leather Suit Kneesliders - $64.35

[Sidewinder]

Did you read the advertisment?

The advertisement clearly says: Ixon Anthemion Women's Leather Suit - $64.35

It doesn't say: Ixon Anthemion Women's Leather Suit Kneesliders - $64.35

um i cant see that atm. not seen my link?

[sleemanj]

Hi All

Cycle Treads had really screwed up their internet shopping page - advertising One Piece Leather Suits for $64.35. After being nice enough to tell them about it, they still didn't change is after a week. So I thought well then I am going to order one. However, now they won't return my calls or emails...even after to following email:

You can't force them to sell to you as far as I am aware, a business can choose who to serve and not (with the exceptions of certain discriminatory practices of course). And the website doesn't actually allow you to add a suit to your order for that price.

However, that initial advertisement is clearly misleading, the suit is not available for that price. Although it's also probably a programming error on the site (showing the lowest price for the group of products, not expecting the products to be completely different) and not intentional.

In short, no you won't get to buy a suit for $64.35, you might be able to drop them in it for misleading advertising, but more likely they'd just be told to fix the bug.

[Taz]

I'm still waiting for a tyre I purchased online 2 years ago. Still haven't heard back.

What do you expect - It's Cycletreads.

[Sidewinder]

yea but ad differnt now tho

[Quasievil]

I would have thought that was expensive actually

[kave]

You can't force them to sell to you as far as I am aware, a business can choose who to serve and not

But if you place the order over the internet and they take they payment by credit card, on would then assume that they have entered into a contract with you and would be required to supply the goods. I would suggest that if you have paid and they have accepted your payment then you should be able to demand the goods as opposed to just receiving a refund.

[prettybillie]

I would have thought that was expensive actually

Mwahahahahahahaha noice one!

[Taz]

I would have thought that was expensive actually

You gotta pay for quality. You know that.

[Devil]

But if you place the order over the internet and they take they payment by credit card, on would then assume that they have entered into a contract with you and would be required to supply the goods. I would suggest that if you have paid and they have accepted your payment then you should be able to demand the goods as opposed to just receiving a refund.

But you cant actually order it off the page with the bung price. You have to click on it which show's all the prices, then you can order it...

[imdying]

lol... I'm not sure that adding bait and switch to their list of crimes is a great defense