Why have a business email address if no-one responds!?

[sinned]

Businesses that are not web savvy these days are losing customers.
A lot of the time these places are run by people out of touch with the modern world.

I have had this situation so many times its not funny.

I always do business with people/companies with a decent web presence.
It tells me they know what they are doing and realise its importance.

Nz is so backward in this department.

A bit like the quality of our internet connections.

Agree, except with "I always do business with people/companies with a decent web presence.
It tells me they know what they are doing and realise its importance.". There are businesses with sites that grossly overstate their size, competence, service etc etc.
Non response to an email inquiry has to be one of the best indicators of a business that hasn't got its act together.

BTW - I am still waiting for a response to this.

[sleemanj]

Like everything, it depends on the shop.

If the shop is owned by a crusty old biker, your chances of getting an email reply approach zero. If the shop is owned or managed by a younger chap(ette) then you stand a much better chance. Unfortunately I think a lot of (smaller) shops are run/owned by crusty old bikers.

When I'm looking for something (part, service, whatever), I always look at businesses with websites, and seldom look at businesses who don't.

When I go through the yellow pages (online of course), I basically only look at the ones which have at least an email address. Preferably a website.

Part of this is probably because I'm a web developer, so got to support my business y'know, but mostly it's because I like to do a lot of research without the pressure of sales people etc...

[Ixion]

Age is no excuse for technological illiteracy.

[marioc]

Yep of course there are exceptions to this rule

[vindy500]

Richardson Motorcycles have set up in a new location in Johnsonville; can anyone offer feedback on their service, especially for tyre supply and fitment? As I live just up the road this should work for me.

Richards motorcycles, had a few tyres fitted there, no problem at all.