STOLEN: my first bike from the transport company WTF die transpro (1 Nov 2009)

[Graem1985]

hi yeah im having problems with transpro as well i paid for the delivery on the 19th of november and its been over 2 weeks and still havent seen my bike,ive rung every few days and the delivery date just keeps changing seems im not the only one having problems with these guys.. let me know what the guts is mumbleblah@hotmail.com
-Another unhappy customer!

[red mermaid]

For your info this company is now known as Colossal Transport Limited...and they have just got some 'problems.'

[harbourview]

These guys are dodgy as anything. I used them for a home removal. They also use the name MovePro. They are dishonest incompetent swindlers. I wouldn't believe anything Shahil says. He kept talking about "The depot" as though there were such a thing. Look at the website, there is a picture of an office building, but no address. The website is a sham, TransPro are nothing more than a pair of hustlers. I'm surprised they haven't been prosecuted for their scams.

[rebel]

http://www.trademe.co.nz/Community/M...aspx?id=119390

http://www.trademe.co.nz/Community/M...aspx?id=125952

[Lucy]

Hi Everyone,
On the 31st of October, one of our tandem axle transporter trailers (being towed behind an 8-tonne Isuzu) ran into problems while on the Southern Motorway between East Tamaki and Highbrooke Exit (which the police later on termed "Section 33").Regards,
Shahil.

None of this explains why the bike which was dropped off on the 19th was even on that truck that broke on the 31st.
Trademe has some horror stories running at the moment of car beiing driven instead of transported, run arounds with phonecalls, weeks to arrive etc etc.

[Conquiztador]

Started this, maybe it could help the ones who are new?

: http://www.kiwibiker.co.nz/forums/sh...who-rip-us-off

[Syko1]

What a laugh, Shahil Chand is full of kaka, our Transpro nightmare goes like this...........................

Bought a 1994 Toyota Rav through Trademe for $5000 in December and used Transpro to uplift the car from Whangarei and transport to Featherston and paid $587 on 16/12/09.

Prior to using them I rang Shahil and asked when the vehicle would be delivered, as we needed it for the start of the Christmas week. Shahil told me the vehicle would be delivered on either Saturday or Sunday following the Thursday of pick-up.

Vehicle was picked up in Whangarei on Thursday 17th December.

No vehicle arrived by Saturday so I text Shahil who tells me the vehicle is still in Auckland and would "probably" be delivered Monday.

We weren't very happy with that as we were told it would be delivered that weekend but wasn't much we could do so put up with it.

Monday arrived, no sign of vehicle and no word form Transpro. E-mailed Transpro and got a response from Nazia Hanif who sent the followmng;

Hi Pete,

It normally takes an estimated 4 working days for vehicles to come from Whangarei to Featherstone – it first needs to be collected on truck and transported down to Auckland, then from there to Wellington on another truck and finally from Wellington to Featherstone on a smaller truck. Your vehicle is scheduled to leave Auckland for Wellington later on this evening and at this stage we anticipate it to be delivered to Featherstone tomorrow evening. Our truck driver will be in contact a few hours prior to drop-off.

We will try our best to get it sooner if we can.



Kind Regards

Nazia.

So why did Shahil tell us that he could deliver the vehicle at the weekend then? Anyway, we waited in anticipation for the vehicle to arrive on the Tuesday evening. Tuesday arrives, no sign of the vehicle. Ring Shahil at around 4.00pm and he claims that he had just spoken to his driver who was near Taupo and that he would ring the driver and get him to contact us, and ring us back. Never heard back from Shahil or the driver.

Wednesday morning arrives and no sign of the vehicle. By this time, we had researched Transpro and read all the horror stories about this dodgy bastard and his company, and were becoming increasingly concerned. At about 7.40am I receive a text from someone claiming to be a Transpro driver who claims that he got diverted to Napier that evening to do a pick-up and that his log book hours had run out, so he couldn't deliver our vehicle that evening. He promises to deliver our vehicle safely by the afternoon.

At 11.40am I text the driver to se how far away he was, as it takes about 4 hours from Napier to Masterton by truck. Driver text back to say he was back in Auckland as he had to go and do a pick up there, and promised that he would still deliver our vehicle to us that day. I text him to see where my vehicle was, as by now, I'd had a gutsful of getting the run around from these clowns and was going to pick up the vehicle myself. Driver text back to say my vehicle was somewhere near Taupo.

I then rung the "driver" and told him it takes 6.5 hours by car from Napier to Auckland so there was no way he could be in Auckland if he had been in Napier when he text me earlier. Driver was very cagey to say the least and admitted to not being in Auckland. When I asked him to tell me where my car was he said he didn't know exactly where it was as another driver had dropped it off, after earlier telling me in a text that he had dropped it off near Taupo. I told him he had until midnight to deliver it or it would be reported stolen. I also told him we knew the mileage of the vehicle and it had better be transported by truck and not driven.

My wife then rang Shahil and told him the same thing. Shahil said the vehicle would be delivered by 1.00am. My wife stayed up that night in anticipation of the vehicle arriving, it never arrived.

It's now Christmas Eve and a week since Transpro picked the vehicle up from Whangarei.

Thursday morning I contacted the Johnsonville Senior Sergeant, who was extremely helpful, and reported the vehicle stolen. The Senior Sergeant went to Shahil's house and advised him the vehicle was reported stolen. Shahil made a call and then told the officer my vehicle was in Wellington and he was trying to organise a driver and would deliver it that day. I had told the officer to have the vehicle delivered to the Johnsonville Police station where I would pick it up from.

Despite Shahil's continued bullshit, the officer told him he needed to show him where the vehicle was. I received a call from the officer who said he was following Shahil to a Porirua address where my vehicle was parked, and he said it was a dodgy part of Porirua.

My vehicle was located at a friend/relative's address of Shahil in Poririrua. Police then made Shahil drive the vehicle to Johnsonville Police station, where I picked it up from.

When the vehicle was uplifted from Whangarei it had 148,060 km's on the odometer. When I picked the vehicle up, it had 148,785 km's on the odometer, about the same distance from Auckland to Wellington. The windscreen was covered in dead flies/moths etc and had obviously been driven through the night.

I have e-mailed Shahil and given him the opportunity to respond and reimburse me but he has not replied.

My next course of action is to instigate a claim in the Disputes Tribunal and make a complaint to the Commerce Commission.

I seriously doubt that Transpro have the 110 trucks they claim to have on their website, and am guessing he employs many of his fellow country men to drive the vehicles to their destinations.

As for the photoson their website of th ebig office building and the "110 trucks" what a load of crap.

Don't use Transpro, they are only interested in getting your money, their service is shit, and Shahil is full of shit excuses after excuses.

These guys messed with the wrong person, they have got some surprises coming their way.

Pete

[Slyer]

Thanks for the post Pete, these pricks should be sued out of existence.

[Genie]

http://www.kiwibiker.co.nz/forums/sh...who-rip-us-off

was reading this earlier and then started to read your thread...I know who I would never use.

Glad to read you've had a happy ending.

[Verno]

These guys ripped me off for $700, I am waiting for a refund since November. They never contacted me about my order after I paid them and now it seems their phone numbers are all cancelled! Only the cell phone number still works. I am going to small claims and fair go,.

Someone should create a website dedicated to these scammers!! Shahil Chand and Nazia Hanif, give back my money!!!