Been almost 3 months now :(

**DebK** · 28th April 2005, 13:58

After expecting it this week, I've just been told today that my new Kwaka 636 doesn't arrive now until 15 May (a Sunday?). This is the 3rd date change.

Should I:

1. Complain loudly & get them to throw in a new Shoei as compensation for the extreme delay (they've also had my $1000 deposit all this time),

2. Just wait yet again, or

3. Get my deposit back & go elsewhere?

What to do, what to do.

**Maximus** · 28th April 2005, 14:02

Originally Posted by DebK

After expecting it this week, I've just been told today that my new Kwaka 636 doesn't arrive now until 15 May (a Sunday?). This is the 3rd date change.

Should I:

1. Complain loudly & get them to throw in a new Shoei as compensation for the extreme delay (they've also had my $1000 deposit all this time),

2. Just wait yet again, or

3. Get my deposit back & go elsewhere?

What to do, what to do.

Holy fucken hell you are one patient person!!

Me, i would be actioning 1 AND 2, and telling everyone how much this company sucks eggs!!

Mate, that's disgusting customer service

**bugjuice** · 28th April 2005, 14:07

that sucks. I'd be camping on their doorstep. I'd also be doin #1 for sure. But then again, it depends who's fault it is that it's been delayed. If it isn't the shops, then doesn't matter where you take your mula, if there's no bikes coming, isn't going to make it any quicker. And then again, why should they give you stuff out of their pocket if it's not their fault?

Do they not have another 636 they can give you til your one arrives? Itd be quicker for you to pick it up from the manufacturer and hoon it back!

still push, end of the day they are the ones giving you service and they are the ones you see, not the manufacturer..

**crashe** · 28th April 2005, 14:16

Speak to the top manager of the shop that you are buying the bike from....
Dont bother with the sales rep's anymore....
And maybe do a deal with the top manager.... re new helmet for nothing..and a loaner in the meantime.... 3 months seems a long time to wait.... but as the others have said... maybe its still on the slow boat coming over to NZ.

All the best for when it does arrive....

BTW are there any other shops around that would have what you are wanting?

**StoneChucker** · 28th April 2005, 14:16

3 Months? There's NO way it takes 3 months to get a bike in, does it???
Hells bells, I hope you get the bike soon, I can imagine the pain through anticipation!

I have a tendency to be hasty in judgement, so I won't jump to any conclusions. Let us know WHY it took so long, and what happens. Rest assured, if they have been fucking you around, it's not good, what with the biking community being so close, and word spreading and all (if you get my meaning... say no more say no more

)

**TwoSeven** · 28th April 2005, 14:30

I would ask what date the shipment is due. I know NZ usually gets its second this time of year (first tends to be pre-sold). Also, 3 months and you have only laid out $1k, gunna make the shop enthusiastic about ordering in a $16k (or whatever the price is bike) dont you think.

**SPman** · 28th April 2005, 14:43

Originally Posted by TwoSeven

I would ask what date the shipment is due. I know NZ usually gets its second this time of year (first tends to be pre-sold).

Yeah, I would check with the shop about this and if you dont like the reply, check with Kawasaki NZ - I assume all bikes come through them.

Originally Posted by TwoSeven

Also, 3 months and you have only laid out $1k, gunna make the shop enthusiastic about ordering in a $16k (or whatever the price is bike) dont you think.

At least she has put money down and shown she is serious with an order! You want her to pay for the friggen bike first, then wait 3-4-5 months for delivery?

**Skunk** · 28th April 2005, 15:00

Originally Posted by DebK

After expecting it this week, I've just been told today that my new Kwaka 636 doesn't arrive now until 15 May (a Sunday?). This is the 3rd date change.

Should I:

1. Complain loudly & get them to throw in a new Shoei as compensation for the extreme delay (they've also had my $1000 deposit all this time),

2. Just wait yet again, or

3. Get my deposit back & go elsewhere?

What to do, what to do.

That sounds like Motorad.

Am I right? No, don't answer that. There is no need.

**LED** · 28th April 2005, 15:07

Originally Posted by DebK

What to do, what to do.

DebK.........its really quite simple take the deposit and test ride yourself a Buell XB9R........

you so ain't gonna be disappointed, bang for buck its the g-o.
And WT should give me a cut for the plug!

**James Deuce** · 28th April 2005, 15:36

Unfortunately, 636s are bloody hard to get hold of.

There is a nice Silver 2004 R6 for $13995 in the shop just next door though.

**Sparky Bills** · 28th April 2005, 15:48

Hang in there,
I saw Derek Mcadam on his new ZX6R at Manfield on Staurday.
MAN IT FLEW!!
Hope you get it soon.
Martin

**Badcat** · 28th April 2005, 15:51

Originally Posted by DebK

After expecting it this week, I've just been told today that my new Kwaka 636 doesn't arrive now until 15 May (a Sunday?). This is the 3rd date change.

Should I:

1. Complain loudly & get them to throw in a new Shoei as compensation for the extreme delay (they've also had my $1000 deposit all this time),

2. Just wait yet again, or

3. Get my deposit back & go elsewhere?

What to do, what to do.

can you find a dealer in NZ with one in stock?
i'd get my money back, they are pulling your chain

ken

**Lou Girardin** · 28th April 2005, 16:17

You could try a Daytona 650.

**DebK** · 28th April 2005, 16:19

Delays are out of the shops hands and I do believe them. The reason for delay is worldwide demand & little old NZ is down the pecking order as far as orders/shipments go.

They're loaning me a similar cc'ed bike the weekend after next so I'll practice on that until my 636 arrives. I'm always the optimist and can find the good in anything

Means I can save a wee bit more $$ for a new helmet & gear.