Ouch. An expensive noise

[scumdog]

Spurious conclusion. It's up to you to stand up for your rights. When you don't exercise them that's when they cease to be of any value.

KNOWING the rights is not instinctive - and the dealer ain't going to (like a cop) tell you "You have the right to contact any repair shop without delay......:

[kwaka_crasher]

KNOWING the rights is not instinctive - and the dealer ain't going to (like a cop) tell you "You have the right to contact any repair shop without delay......:

That's true. You must make an active effort to be informed. I wouldn't take legal advice from a cop questioning me either...

[scumdog]

That's true. You must make an active effort to be informed. I wouldn't take legal advice from a cop questioning me either...

Not even the legal advice to contact a lawyer eh.....

[kwaka_crasher]

Not even the legal advice to contact a lawyer eh.....

Never had that particular advice... not that I'd need it...

[ynot slow]

KNOWING the rights is not instinctive - and the dealer ain't going to (like a cop) tell you "You have the right to contact any repair shop without delay......:

So true,case and point,my plasma tv was 2 weeks out of warranty and blew power pack,went into seller to ask what the company would do.They said it's out of warranty,I said no wwhat is Panasonic NZ doing about it,not you the retailer,the idiot sales guy mumbled about not much,so I relieved him of anguish by saying I had an extended warranty.

And re so called bullshit from Suzuki and servicing,for me it was no issue,service has to be done by their nominated agents as per service book.Can't be bothered agueing the point about who services what,and if it fails who pays etc,simple to get it done by agent authorised to do so.Then I know at least all has been done,sure I could argue the point of another franchise dealer being able to service the bike,but for sake of it,if any issues it's harder for them to say,warranty declined if all is in order.

Seems strange though if you buy a car with a warranty it can be serviced by any mta dealer.

[kwaka_crasher]

...I had an extended warranty.

There's another swindle right there. You have rights under the CGA regardless of the specified warranty period.

[dipshit]

Sounds like a shit-load of stuff in life.......from bus drivers to pilots to dentists..I wonder you get out of the house

I am a lot more fussy about my bikes than anything else. I prefer buying new bikes so I can be sure the maintenance has been done by the book and am prepared to take the financial loss of the big devaluation on the chin for it.

I am happy spending $140 for 4L of synthetic oil for every oil change. I am happy to fork out for new air filters at half the recommended change intervals. I was happy to pay a mechanic (not one of the local Suzuki ones) to disassemble and grease the rear shock linkages when the bike only had 3000 kms on it. (he was doing a spring change on the shock anyhow)

Money isn't an issue when it comes to maintaining my bikes.

However, I will not use mechanics that don't take it as seriously as I do. Even if that means running into a problem if a warranty issue crops up in the future. I am prepared to take that risk for the sake of having my bike maintained properly.

[shafty]

Jantar, was there an outcome on Suzuki's response to the V Strom failure? I know you bought a new one and moved on pretty quickly; I presume the shop traded it, rebuilt the donk, and resold it.

But as to Suzuki's response to the failure? Just bad luck?

Cheers. Your new DL looks grouse by the way.............

[Jantar]

Yes, just bad luck. Suzuki New Zealand did questionthe bike shop that had previously serviced it, but there wasn incorrect servicing procedures, and no blame to be laid there.