Mt Eden Motorcycles - Not going there again

[Crasherfromwayback]

Bitches

You know the difference between a slut and a bitch?

A slut fucks everyone.

A bitch fucks everyone but you.

[Conquiztador]

I think the 1 1/2 hour charge for a oil change is brillant news! Now each time I do my own oil changes I will have even more money left over for JD!!

Maann... I am sooo happy! I can't wait for the next time the price goes up on the labour!!

[Katman]

I think the 1 1/2 hour charge for a oil change is brillant news! Now each time I do my own oil changes I will have even more money left over for JD!!

Not from your repair jobs you've told us of in the past.

[weekendwarrior]

I think the 1 1/2 hour charge for a oil change is brillant news! Now each time I do my own oil changes I will have even more money left over for JD!!

Maann... I am sooo happy! I can't wait for the next time the price goes up on the labour!!

You can do mine for a bottle of JD

[Maha]

they did, on the spot, as the guy said in the first post, hence my confusion as to what this threads point actually is?

$10!!!!!...............
I say we have a wip round?

[Conquiztador]

Not from your repair jobs you've told us of in the past.

Thats not fair! I was drunk and was distracted. Don't you hate it when the females just won't take their hands off ya... Or perhaps that is all foreign to ya??

[Robert Taylor]

I'd like to say here and now that you guys (and 99% of the time it's guys not the gals) that have the knives out for the bike industry, really wanna have a look at yourselves. We (in the industry) make mistakes from time to time. Who doesn't? But to be hung out to dry...so the hangers on can have a go too? FFS. If you had a single girlfriend fuck around on you...would they all be tainted in your eyes forever??? Would you spit shit on 'hard done by' men only sites? Get a life man. So the original poster had an issue? That wasn't so good...and ok. but for the rest of you to climb aboard and go on and on and on and on and on about how the whole industry is full of ripoff merchants that don't know shit?

You guys really need to get laid or something man.

I'm sure Mt Eden Motorcycles will put it right, and I'm sure it was an honest mistake.Remember people...they do happen. Ask the truck driver that flattened our customers bikes today. That's why we have to take pictures too. If we didn't, next minute there'd be someone on here calling us liars. That WE damaged their bike, and that we're making far fetched stories to cover our asses. THAT is what this world is coming to. Via the internet. It's actually quite fucking sad. And so are some of you lot. And before you start about "so that's what you think about your customers "etc...that's bullshit. Because none of you are...or propably ever will be seeing as you hate the industry and the people that work in it so much.

But I don't survive in the industry as well as I do, or for as long as I have by lying, talking shit or stealing. It's just that some of you (normally the moaners) can't actually handle the facts, or like seeing a spade called just that. But I'm happy to tell it how I see it. I have more satisfied customers that way than sugar coating a load of fucking bollocks.

Ive never always agreed with you and your delivery is brutal, but well said.

[Conquiztador]

You can do mine for a bottle of JD

Deal! You bring the oil and the filter and I will even share the bottle with ya!

[weekendwarrior]

Deal! You bring the oil and the filter and I will even share the bottle with ya!

Sweet I get a $10 discount at liquor king

[Robert Taylor]

Pffft, More melodrama.

When someone says they expect a timely reply to emails whether they be national or International and you spit back chicken little crap about ruining the industry, starving children and express the hope that I lose my income...well.

That crap is too stupid for words. Luckily your buttons are easy to press.

Well I think you should start a motorcycle shop because you clearly have all the answers and have impeccable public relations skills!

Now please get your dirty gumboots off my marble entrance foyer, financed from the exorbitant profits I make.

[Conquiztador]

Sweet I get a $10 discount at liquor king

Take it to Mt Eden MC, they will give you a filter for that!!!

[Crasherfromwayback]

Ive never always agreed with you and your delivery is brutal, but well said.

We've had many disagreements Robert, and I've been as brutal in my replies to you as I have some others here. But you can't turn pig shit into strawberry jam!

[The Stranger:Me]

Agreed, and the customer was apologized to and the issue rectified on the spot. It was a genuine balls up by the employee and system used which he admitted.
Just a bit sad that the OP decided that this wasn't good enough and has decided to 'go national'

Needless to say that a lesson has been learnt

Personally I think you handled the situation in an appropriate manner.
My comments were a little too general.
I do apologise to you sir.

[BMWST?]

No way. Without customers I'd be broke and looking for work! There's always gonna be mistakes, fuckups...misunderstandings...whatever you wanna call them. You can only ever do your best. Sometimes that's simply not enough.

and thats where old Alans 'its the putting right that counts" comes in,cos it whats happens when the shit hits the fan that sorts one from the other.

[release_the_bees]

For what its worth, I have had nothing but good experiences from Mt. Eden Motorcycles, which is handy as they are only five minutes walk from my house. If I had to be really picky, the only negative I can think of is occasionally forgetting to call me as agreed ("We'll give you a call before 5pm to let you know how things are going"). Apart from that, and the fact it takes ages to order in parts (which isn't their fault), I have only positive things to mention and would highly recommend them.