You must've seen so many threads about bike shops...where the regular 'they're all cunts and wankers' screamers climb aboard!?
The reality is I look after my customers, you can ask plenty of people that and get at least 95 positive responses out of 100. The problem you have with me is that I have the temerity to dare look at things from another angle. That might make me a few enemies but Im more interested in cold hard facts than emotion.
Uh no, The problem is that your so overwhelming biased your almost a parody.
Just about anyone of us could guess the entire contents of your posts before you write them, which makes it all the more ridicules when you tell people to approach it with an open mind.
And 3 points for yet again giving your service an accolade in a post that had nothing to do with your service.
And Id never have guessed your position Headbanger!!!! Im sure you are a nice guy and that I could actually enjoy a beer or two with you.
Its just that I cannot see that the dealer is totally at fault and a lot of guys jump in with utter condemnation just on the basis of one side of the argument.
When I get the inclination and time Ill tell you about a scenario that I had with a customer recently, where we offered to bend over backwards and it still wasnt good enough. It will blow you away, because I would have every right to take this guy to the cleaners. The thing is not to let it get you down and to realise that most customers and dealers are ordinary everyday decent people.
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