Disgusting service from Bay City MC in Tauranga!

[igor]

was you bike the left hand drive model. I hear that this has happened with left hand model before

[CHUNKY MONKEY]

Was the stand's pin tight when you slotted it through?
Ducati stands come with at least 2 different sized pins. Just thinking that if it was loose then it could allow it to lean the opposite way.
Either way you should not have been spoken to the way that you said you were

[Bassmatt]

Wow! I have dealt with these guys quite a bit recently over some things i have'nt been happy with . I havent always been satisfied with the outcome and have had heated discussions with the owner but cant imagine him speaking like that to anyone, one of the guys from the workshop however...

[Jonno.]

Get one of these http://www.trademe.co.nz/Trade-Me-Mo...-322467441.htm

[CHOPPA]

Im sick of customers being wankers so if they are ill tell them. Not suggesting you are lol What was there side of the argument? How did it not hold up your bike? Was the insert not tight into the center of wheel? as in the wrong size? $100 is cheap

[DarkLord]

Im sick of customers being wankers so if they are ill tell them. Not suggesting you are lol What was there side of the argument? How did it not hold up your bike? Was the insert not tight into the center of wheel? as in the wrong size? $100 is cheap

I'm with choppa on this one. I was working in retail last year (at Telecom, no less) and I got sick and tired of people being absolute wankers as well - they just think that they can get away with whatever the hell they want because they think that they are better than you because they are the customer. Some people are just pricks and will use anything that they can to try and get at another person to make themselves feel better.

Not saying that the OP was either - he has said that he was courteous towards them when he approached them about the problem. I guess I can understand in some instances where a store owner would be pissed at someone just seemingly being a prick because they think they are royalty, but this does not seem to be the case in this situation. Odd.

[davebullet]

Either you caught the dude at a really bad time, or you were inadvertently being an arsehole to begin with.

If you really were polite at the start (and don't have a history together), then I'd say you were just the straw that broke the camels back - timing and all that.

90% of the time, when someone flips their lid (not the helmet kind), it's because of something that has been brewing / has happened before. You just happen to be the poor sod that cops it.

Best thing to do in these situations is explain everything you have done and ask for the retailers help in making it work. Assume you are the dumbarse who has stuffed up - even if you don't think so. That way, people do not get defensive as they are not under attack.

[Crasherfromwayback]

If everyone stopped dealing with bike shops because of threads on KB such as this one there's be none left in business (except welly M/C coz everyone loves CFWB so much).

Hahaha...it's not me they love mate...it's my coffee!

[avgas]

i recon what probably happend is that at some stage in the past someone innocently sat on a bike that was on the stand putting extra stress on the stand frame

Hmmmmmmm I am going to take a punt and say. Nope.
I have had a Daytona 955i, full of packs, with rider and pillion sit on the official triumph one.....didn't bend an iota.

But then again that was $350, and it was purpose built by Triumph.
What the fuck did you buy for $100?
Don't you love your 748?

[Str8 Jacket]

Hahaha...it's not me they love mate...it's my coffee!

I love you mate!!

[Hitcher]

Hahaha...it's not me they love mate...it's my coffee!

I love you more than I love your coffee.

[Crasherfromwayback]

I love you mate!!

I love you more than I love your coffee.

Feel the love!

[Juzz976]

I'm not sure about that shop,

was looking at a few bikes there and prices were as you'd expect so asked what I'd get as a trade with my bike on a zx10r.

Offered me $1800 on my 88 FZR250 never dropped new tires with 8,000 ks on it.
Said I think its worth more than that and got told its only worth $1,500.
Told him if he can get them for $1500 I'd buy 5 right now.

Took it to shop I bought it off 10,000 k later and they traded at what I payed for it $3,500.

[jack_hamma]

So heres how the story goes....

I purchased a ducati single swingarm stand off trademe from Bay City Motorcycles in Tauranga, cost $100 + $20 freight, recieved the stand and eagerly put my bike on it only to find that the bike leant to the side oposite the stand, checking with others that had this genuine stand they tell me she should be steady as a rock but this one is anything but, so.....

emailed the seller BCMC and got an agressive and nasty email so after i missed his call i called him straight back only to be verbally abused by the owner, called "A dick" and hung up on..... so next i email him very calmly explaining he can't treat customers that way and asking for a refund......long story short i send the stand back at my cost and after another abusive phone call and being hung up on AGAIN i get a refund of $100 only.... so i'm out $30 freight and he still recons there is nothng wrong with the stand.....even though it dosnt perform its primary purpose, to hold the bike up straight,

F**kin disgusting that the owner of a company can be so arogant and abusive and treat a customer that way!

So the stand was bent? you take a photo, if not should of and sent it to them to show them.