Policies or just plain sour grapes?

[dogsnbikes]

Ok so I sold the bike private
http://www.kiwibiker.co.nz/forums/sh...post1129903566

And get this email from Trademe

Dear barry,
The following listing(s) has come to the attention of Trade Me’s customer service team:

Honda CB250RS 1983 (#329238091)

It appears the goods offered are no longer available or you have withdrawn it from the site.

When you list an item for sale on Trade Me, you should do so with the intention of selling this item through the site, and you should not advertise the goods in other venues. The reason for this is that it is very frustrating for bidders when goods are no longer available. As such auctions must be allowed to run their course and contact details can only be exchanged between the winning bidder and the seller once the auction closes.



If the item is no longer available for a legitimate reason (such as newly discovered damage) please withdraw the item through the site in the future. Please note that the withdrawal feature is only to be used in extreme circumstances. If sellers are found to be taking advantage of the withdrawal feature, their site privileges will be reviewed.

We appreciate your cooperation in this matter. For more information on our listing policies, please check out our help section:


So they missed out on the success fee for a potential Auction....

when I sell something I list in more than one place ie,KB,T&E,TM and the bike clubs I belong too Like alot off others I know .... TM is the only one that wants a listing fee and a success fee

So I sent them this reply

[In regards too my auction if there were members who were serious about buying the bike,they would have made bids on the auction and the auction would have stayed on TM,in reality most are just tyre kickers and time wasters......I had it mention in the add for a few days that the bike was under offer so anyone could have still made an offer... I think TM forgets not everyone has access to computers,as in the case off the purchaser who contacted me through one of the MC clubs I belong too

regards Barry]

Whats your view's?

[Mully]

They just want their pund of flesh.

Note the use of "should" go through TradeMe, not "must" go through TradeMe.

AFAIK, (and IANAL) - the only time a listing on TM is binding is once it's hit reserve.

[Latte]

They just want their pund of flesh.

Note the use of "should" go through TradeMe, not "must" go through TradeMe.

AFAIK, (and IANAL) - the only time a listing on TM is binding is once it's hit reserve.

There's a number plate

(KB's rotting my mind, alas)

[Gremlin]

Yeah, I had the same thing when listing a bike a while ago. I put in the auction "I reserve the right to withdraw as it is advertised elsewhere".

TM didn't like this, stating I had to be committed to the auction.

Got pissed, wrote a letter, then calmed down, toned it down a little, then sent, stating that their attempt to be a monopoly was a joke, if they provided the necessary contact, they got their success fee. If they didn't not provide the contact, then they could expect to not receive a single cent.

Feeling much better, I sent. It bounced.

Ending up leaving a feedback, saying if they wanted to talk about it, contact me in a way I could contact them. If they didn't respond, I considered the matter closed. They never replied.

[dogsnbikes]

Basically I find when you have a problem with them its hard too get a response,but as soon as they relise they wont make as much money as they projected out of your auction,they will contact you...

A while ago they bug me because I had money in my account, and hadn't had any listings for awhile (so f'in what), its my money they can always give it back too me (yeah Right)... but they will hound you as soon as your account goes into debt

[SMOKEU]

The Trademe Nazis are at it again.

[davebullet]

As Mully says... unless the auction has bids that reach reserve - there is no "offer and acceptance" so no contract for sale has been entered into.

Trade me has no right to insist you sell exclusively through their site. Your argument about not all people using computers (or trademe for that matter) is a valid one.

If Trademe revoked your account for any reason - You'd have a very good case to complain to the appropriate authority and have it re-instated (potentially with compensation).

TradeMe haven't a legal leg to stand on.

[bogan]

yeh fucking monopolising bastards, gotta wonder how much money they make with high fees and low overheads..... also, I thought bike sales were flat rate to list, regardless of whether it sells or not, so why would they even care?

[Jdogg]

If the auction has reached reserve, you have entered into a contract with the buyer, so you can't just say "advertised elsewhere have right to withdraw" as this is an easy out if it looks like you are not going to get the dollars you are after, you see this happen often on 1 dollar reserve auctions etc...


I cannot count the amount of times I have been bidding on something that I will most likely get cheap, then the auction is withdrawn when it is almost closed and you just know it is because they were not going to get the price they wanted, or it has been sold elsewhere, so on that account I can understand some people's frustration! and most likely why you have been reported by a tm member

[Spazman727]

I've seen bikes and cars listed on TM for ages, like almost a year. If it was me, I would want to list my item on as many possible avenues I could because of the low turnover rate of high ticket items such as vehicles. If Trademe could guarantee that you will sell your bike for a decent price within a reasonable time frame, I would probably list it through them. Since they can't, why would anyone want to rely solely on them?
Also, they charge exorbitant fees for doing next to nothing. Plus they have lots of adds on the site, the owners must be rolling in it.

[Swoop]

It appears the goods offered are no longer available or you have withdrawn it from the site.

Interesting. Trademe says the auction was withdrawn by the administrator.



They certainly want their pound of flesh. Auction fees and listing option fees have gone up over the years.

I used to have their landline phone number somewhere. They do not advertise it since they can rape your wallet on their 0900 number if you really want to talk to them.

[Scuba_Steve]

slightly But in my opinion TradeMe has gone downhill since it got sold off. fees keep getting higher, 2nd hand good's prices seemed to have risen & the amount of commercial traders has sky rocketed.
It used to be an online garage sale now its an online emporium, Not saying it's all bad just saying it's lost it's way a bit.

Like I said just my opinion, but I'd say their loss of way & heavy focus on profits is why these sort of emails get sent.

[Gremlin]

If the auction has reached reserve, you have entered into a contract with the buyer, so you can't just say "advertised elsewhere have right to withdraw" as this is an easy out if it looks like you are not going to get the dollars you are after, you see this happen often on 1 dollar reserve auctions etc...

Nope, no bids on my bike. I agree completely that if its met reserve then you are committed, but I also detest them trying to play a heavy hand...

[imdying]

Dear barry,
The following listing(s) has come to the attention of Trade Me’s customer service team:

Honda CB250RS 1983 (#329238091)

It appears the goods offered are no longer available or you have withdrawn it from the site.

When you list an item for sale on Trade Me, you should do so with the intention of selling this item through the site, and you should not advertise the goods in other venues. The reason for this is that it is very frustrating for bidders when goods are no longer available. As such auctions must be allowed to run their course and contact details can only be exchanged between the winning bidder and the seller once the auction closes.

Wow, you're polite... they would've got back from me:

Oi Fucktards,

Note the word bolded above. There weren't any, therefore, get fucked.

Lots of love,
imdying

[marty]

you had already paid a listing fee. if the auction had not had any bids (or indeed had bids but not reached its reserve - until it reaches reserve then it's not even for sale), then as far as i'm concerned you have every right to change your mind and close the auction.

at least at Turners - no sale, no fee. you don't get stung or get snarky e-mails if your car doesn't sell, but you take it away and sell it via a road-side sign the following day