Spare part stocks for bikes in NZ: question and grumble

[Robert Taylor]

Was wondering why you don't keep clutch,brake levers,maybe indicators etc as well.

I was impressed when I saw at Supercheap the fact they stocked limited bike filters etc,much more impressed when I went accross from work to Suzuki dealer to get a filter,had option of oem or aftermarket,asked for prices and only $1 different,didn't have aftermarket so got suzuki labeled one for $19,the other was $18 and supercheap had same in stock for $22,which was 300mts down the road,so ask yourself supercheap with kiwi and aussie buying power should sell the exact same item cheaper than a bike shop eh.

The joke of course is that if you buy a cheaper aftermarket oil filter it can have as little as 60% of the paper area of a genuine one, which is at least built with a decent and ethical amount of quality control. Relief valve opening pressure can often be quite different as well as micron size of filtering capability. There are good aftermarket filters but then also a lot are rubbish.

[blackdog]

it pains me to say this but the manufacturer with the greatest parts holding in NZ is Hyosung

they carry 98% of all parts for all models in NZ

[ynot slow]

The joke of course is that if you buy a cheaper aftermarket oil filter it can have as little as 60% of the paper area of a genuine one, which is at least built with a decent and ethical amount of quality control. Relief valve opening pressure can often be quite different as well as micron size of filtering capability. There are good aftermarket filters but then also a lot are rubbish.

Couldn't think of aftermarket brand,but it was hiflo,stocked in most bike shops and supercheap,amazing thing was the cost at bike shop was cheaper for the hiflo than supercheap for my bike.Have no problems using hiflo.

[RentaTriumph]

Motu's sentiments whilst cynical are pretty much on the money. We have or want all the trappings of the western world, theres a huge range of makes / models and spec variations, therefore millions of different parts. Snip Snip

My original post said only common low impact parts which I wouldn't consider to be to much of an ask. We are talking indicators, levers, possibly front forks, triple tree and perhaps front rims. As someone mentioned earlier Triumph NZ would know how many units they would sell per week or month and once a couple are off the shelf then order in new ones to keep the inventory current. To expect bike owners to wait two weeks in the middle of peak riding period to wait because they don't want to stock the parts is rubbish IMHO.

[shrub]

Motu's sentiments whilst cynical are pretty much on the money. We have or want all the trappings of the western world, theres a huge range of makes / models and spec variations, therefore millions of different parts. Snip Snip

My original post said only common low impact parts which I wouldn't consider to be to much of an ask. We are talking indicators, levers, possibly front forks, triple tree and perhaps front rims. As someone mentioned earlier Triumph NZ would know how many units they would sell per week or month and once a couple are off the shelf then order in new ones to keep the inventory current. To expect bike owners to wait two weeks in the middle of peak riding period to wait because they don't want to stock the parts is rubbish IMHO.

I have just spoken to Sean, who as you know has a very good understanding of Triumph parts and the parts ordering process. Things like levers, lights etc are usually well stocked, especially for the models of bikes you own because they get broken all the time, and are often all that stands between a bike being roadworthy and parked in the shed. I know in my day the only Triumph parts that weren't in Auckland were the more obscure stuff, things that didn't generally break (crankshafts, frames etc). Also some stuff like forks and rims tend not to be stocked in NZ as they're usually only called for in the event of a major crash, so the repair process takes a lot longer which means the couple of weeks it takes to get the parts in isn't a problem. Many parts are interchangeable, and if your parts person knows their stuff they will be able to look for a part for a similar model that may be in stock.

Triumph NZ send their order to the UK every Thursday evening, and it takes up to 2 weeks from that for the parts to arrive, so the longest you should wait is 3 weeks, which would happen if you placed your order on a Friday. however what sometimes happens is the parts person doesn't know what they're doing and either orders the wrong part, doesn't order the part by the Thursday deadline or completely forgets to order the part. Also on occassions dealers that are struggling find themselves on stop credit, so parts are unable to be ordered.

I suggest you might want to contact McGiver and Veitch if you find yourself stuck, when I needed some bits the other day they were in my letterbox inside the week.

[Mully]

OP - just out of curiosity - as a rental fleet owner, wouldn't it make sense for you to keep levers, mirrors, etc in stock in case one of yours gets broken and you can get the bike on the road ASAP??

Was wondering why you don't keep clutch,brake levers,maybe indicators etc as well.

My original post said only common low impact parts which I wouldn't consider to be to much of an ask. We are talking indicators, levers, possibly front forks, triple tree and perhaps front rims. As someone mentioned earlier Triumph NZ would know how many units they would sell per week or month and once a couple are off the shelf then order in new ones to keep the inventory current. To expect bike owners to wait two weeks in the middle of peak riding period to wait because they don't want to stock the parts is rubbish IMHO.

So why don't you (personally) keep a stock of them on hand so you don't have rental gear unable to be rented?

[Fatt Max]

it pains me to say this but the manufacturer with the greatest parts holding in NZ is Hyosung

they carry 98% of all parts for all models in NZ

Glad I have one of those then, and it really loves me it does....

[blackdog]

Glad I have one of those then, and it really loves me it does....

mate, in terms of after sales service, they actually beat every one else hands down.



argh....i can see this thread about to get messy (esp when the best after sales service is provided by a korean manurfacturer)

[dogsnbikes]

Understand where your comming from Corky,just over a year ago I needed a new stator for the daytona well 2 weeks before Christmas actually,just too be told there was'nt any new ones in stock worldwide and would have too wait 8 weeks to get one from supplier....

Second hand was and option but because my model was known for burning out stators it was too much of a gamble to get 2nd hand from the UK,so I ended up upgrading to the 1050 stator,also meant changing the rotor and casing the parts arrived in NZ 2 days before Xmas it was the 10 of jan that the parts arrived at the workshop

[BIG DOUG]

Well car parts are a different story,I have two friends who order car parts from rokit industries in sydney and if you order by 10am it will be here in nz the next day by 12pm , I wanted to buy local from triumph a starter clutch for a 92 trident $520.00nz but not availiable for 6 weeks 1 email to cath lilley at jack lilley triumph and $320.00 and a week later it was on my doorstep.

[Paul in NZ]

I ordered new throttle / choke cables for my 1970 Triumph and it was on my desk that afternoon.... ;-)

[RentaTriumph]

I ordered new throttle / choke cables for my 1970 Triumph and it was on my desk that afternoon.... ;-)

We all know old Meriden Triumph model parts are quite easily attained especially through Best of British etc. We are talking modern Hinckley Triumph parts that are only distributed by Triumph NZ.

[RentaTriumph]

So why don't you (personally) keep a stock of them on hand so you don't have rental gear unable to be rented?

I run 3 different model Triumphs and you obviously don't know what it would cost to stock all these items from headlights through to panniers or you wouldn't have come up with the suggestion. Just for an outer rim of a headlight for a speedmaster they tried to rip me $265. A complete headlight is $600 odd dollars. Triple tree is around $500 and speedo is $900 where do I stop. Mind you it is hard to loose being Triumph NZ when you don't have to shell out money to have stock sitting on shelves. Then getting a purchaser of their bikes to have to pre-order the parts first then getting a nice premium for ordering the parts in from the UK. After 3 years of renting bikes it would be easier for me to go into rent a dent freedom campers :-)

[Mully]

I run 3 different model Triumphs and you obviously don't know what it would cost to stock all these items from headlights through to panniers or you wouldn't have come up with the suggestion. Just for an outer rim of a headlight for a speedmaster they tried to rip me $265. A complete headlight is $600 odd dollars. Triple tree is around $500 and speedo is $900 where do I stop.

No, that's not what I asked.

I asked why you don't stock levers (hand and foot) indicators and mirrors for your three models. I'm not suggesting you carry a full set of spares (unless you break speedos on a regular basis, of course)

TBH, you could run aftermarket on all these items anyway, which would achieve two things:
1, You wouldn't have to wait several weeks to get your income back earning $$
2, If you dislike the people running Triumph here, you can avoid giving them more money than you have to.

[SMOKEU]

it pains me to say this but the manufacturer with the greatest parts holding in NZ is Hyosung

they carry 98% of all parts for all models in NZ

I'd say that's because their bikes are quite modern and they don't have a whole lot of JDM's around like Honda, Kawasaki, Suzuki and Yamaha. Think of how many different models of bikes the big 4 Jap manufacturers have built over the years.