LCD monitor goes bang

[Smifffy]

Are you using windows 7? If so, a recent update caused the background of my PC to turn black and when the desktop is showing, it's very faintm little to no brightness... I assume it's a power option somewhere, although I havent bothered fixing it.

that or the kids did something

I'm assuming that's why he checked it with the security cam; to eliminate the possibility that it was a problem with the PC.

[mashman]

I'm assuming that's why he checked it with the security cam; to eliminate the possibility that it was a problem with the PC.

now that's a bloody good point... i need more beer, but just a bit more (although windees 7 has been a PITA with setting the brightness and it'd power save stuff, for me anyway, both on work laptop and home PC)

[Smifffy]

now that's a bloody good point... i need more beer, but just a bit more (although windees 7 has been a PITA with setting the brightness and it'd power save stuff, for me anyway, both on work laptop and home PC)

I have that problem too - as the empties stack up on the desk, they get pushed further back and invariably push something else against the monitor adjustment button, and I always push the wrong button to make the menu go away and end up changing something. Then I can't get the menu back and find whatever it was to change back again.

[The Stranger:Me]

Bloody thing is less than three years old...fuckin' crap device. I'll tell Viewsonic to stick it up their collective arse...

Attachment 234645

We stopped selling viewsonic due to the large percentage of failures we experienced.
Even under warranty it cost us a packet.
I am left wondering how some of these manufacturers stay in business. Still I guess we just had a bad run. But I do know that we have now sold way more Philips and only had one warranty claim and 2 x DOA - which were immediately replaced.

Hard drives are another one that amaze me (MTBF WTF - some people actually believe that shit).

[Smifffy]

We stopped selling viewsonic due to the large percentage of failures we experienced.
Even under warranty it cost us a packet.
I am left wondering how some of these manufacturers stay in business. Still I guess we just had a bad run. But I do know that we have now sold way more Philips and only had one warranty claim and 2 x DOA - which were immediately replaced.

Hard drives are another one that amaze me (MTBF WTF - some people actually believe that shit).

I've let the smoke out of every viewsonic I've had - 1 CRT and 2 LCDs. The cheap little chinese 15s I got a long time ago as a stopgap measure still run sweetly apart from 1 dead pixel on one, the two AOC monitors I have seem to be going well.

Never again with viewsonic.

[Gremlin]

On the hard drive side, we had several thousand dollars of Seagate ES 500GB drives, when they were at 11. Urgh, more than half of them have failed, and we're 3 years through a 5 year warranty.

We've used a lot of Philips monitors and rarely stray. Had 3-5 fail in 5 odd years, they collect, fix/repair, and send back. I even lucked into returning my own 17 and getting a 22 back

[The Stranger:Me]

On the hard drive side, we had several thousand dollars of Seagate ES 500GB drives, when they were at 11. Urgh, more than half of them have failed, and we're 3 years through a 5 year warranty.

Only positive thing I can say about Seagate is at lest they are consistent.

[steve_t]

On the hard drive side, we had several thousand dollars of Seagate ES 500GB drives, when they were at 11. Urgh, more than half of them have failed, and we're 3 years through a 5 year warranty.

Seagate was really good until 7200.11
WD was the shit house one but they seem much better now.
IBM Deskstars were the worst

[The Stranger:Me]

IBM Deathstars were the worst

Well sure they were pretty damn bad, but I'd pick the Quantum Big Foot drives for first place followed by the deathstars.

OMG! NERDS arguing over hardware. I'm going to shoot myself now!

[slofox]

Bought an AOC replacement this morning ($205). If the warranty on the Viewsonic comes through I will take this one home to replace my old Viewsonic CRT (which, incidentally, is way older than the LCD was and has never missed a beat). Good excuse to upgrade the home system...

[Vampirella]

Well, not bang, but appears to have lost its light - my first thought was "backlight is dead".

The I thought, "Hey! Those KB blokes and blokesses know everything! I'll ask there!"

SO here it is...

I'd been away from the screen for several minutes and came back to a black screen. Switching off and back on, rebooting computer etc all resulted in a brief but dull display that dies after a few seconds.

Swapped to an old CRT which is doing service at present. Works fine. Tried the LCD on the shop security camera with negative result - same as above.

Sooooo all computer whizzes, wotcha think? If it is the backlight is it just a matter of changing the tube?

Monitor is Viewsonic VX1940W.

Its Toast buy a nice new widescreen

[steve_t]

Its Toast buy a nice new widescreen

See post above yours

[scracha]

We stopped selling viewsonic due to the large percentage of failures we experienced.
Even under warranty it cost us a packet.
.

Eh ????? I don't know how it cost you anything. Viewsonic have a three year pickup and return warranty. Even out here in the wop wops they sometimes send a forward replacement.

Now dare anyone mention Acer and HP consumer gear?

[The Stranger:Me]

Eh ????? I don't know how it cost you anything. Viewsonic have a three year pickup and return warranty. Even out here in the wop wops they sometimes send a forward replacement.

Because business customers call us when something goes wrong. They just want it sorted, they don't want excuses. So we wind up dealing with the warranty, they bought it from us so we sort it.
Dealing with a single warranty claim is sufficient to wipe out any margin on a sale on it's own.
We had a 45% failure rate under warranty on viewsonic over a couple years and the vast majority failed within 4 yrs.

We've always had a policy (for business customers) that if something goes kaput under warranty we get them back up and running ASAP. Down time can often cost a lot more than the machine itself. That often results in loan equipment being installed.
That service is easy to offer and costs us nothing with good gear.

[slofox]

Update:

Viewsonic are honouring the warranty - they'll pay freight to and from their fixer-uppers in Christchurch (Monitor Tech). The techie there seemed to think it was "just a power problem"

Meantime I have an AOC 20inch "Razor LED". Which is not without a share of weirdness either. The first one I got had a brighter band about 20mm wide down the left hand edge. PB Tech swapped it for me but the replacement is probably worse than the original. The dude at PB said he thought the diffuser plate may be at fault.
How normal is this? Bloody annoying is all I can say. If they are all like that I'll get another brand.