Motorcycle Doctor disappointment

[Road Rocket]

Had a repair done by Motorcycle Doctor same problem reoccurred called them to get them back again they arrived 15min earlier than appiontment time but they didnt wait once,you,v paid the money its hard get them back agian, they dont try very hard regarding customer satisfaction

[Indiana_Jones]

Made an account to post this?

Must be pissed

-Indy

[macros87]

Really? I personally find that surprising. I had a great experience with them. price was great, and I am sure he worked longer than he charged me for, even though unexpected things happened and he had to work on it much longer than anticipated.

The guy went out of his way to come in on an early saturday morning to finish off the job so I have for the weekend...

I think you will find on his forums you are probably the exception to their great service. not the rule.

[Indiana_Jones]

I'm yet to use his services, but from what I hear on here and from my mates he sounds like a good guy.

-Indy

[zeocen]

I've had MD come at all sorts of times, with multiple calls to check up on how things are going afterwards. Find it hard to believe this is the whole story.

[baptist]

I've used them, only had one small probem...the rear wheel was not alligned correctly not a biggie to do to put right, other than that all ok.

[Paul in NZ]

I grew up in the motor industry.

There is usally 2 sides to every story - this is one of them but there will be another one as well.

Not saying its bogus but a tad hard without some detail on what needed doing to what. ie if you called him out to restart your 1958 BSA he might not have been carrying points for the magneto....

[Metastable]

Very true.... I don't know what happened in this particular case, but from previous experience regarding motorcycles. You hear one story and you are like then when you hear the rest you are like your head ...... original story teller should have just .

Again - might not be the case here, but I've seen it A LOT!

[The Everlasting]

I don't believe this for one second,I have used MD quite a few times,and they have always been really great,and they always go the extra mile for their customers.

[maggot]

I find this feedback odd.. I've just used the Moto MDs for the first time this week, exceptional service, price, a decent yarn as well. Not saying you're a liar, but could you elaborate?

[gale_wolf]

I've used MD a few times now and will add my +1 for great service from MD. As others have already said, there are two sides to every story and further detail needs to be provided here.

[tigertim20]

Had a repair done by Motorcycle Doctor same problem reoccurred called them to get them back again they arrived 15min earlier than appiontment time but they didnt wait once,you,v paid the money its hard get them back agian, they dont try very hard regarding customer satisfaction

wait, so they repaired it, the problem returned, and when you asked them to come back and look at it again, they arrived early, and youre complaining? what are you complaining about?
Ohhh, I get it, you made a whole brand new account just to complain?
fuck off.

[nzspokes]

Ive not used George but, I rung him a while back about my bike. He worked on it a year back for the old owner. He remembered they couldnt afford to fix the carbs so he did the best he could with them. And could remember what the faulty part was. Good really. And he was right.

[Robert Taylor]

wait, so they repaired it, the problem returned, and when you asked them to come back and look at it again, they arrived early, and youre complaining? what are you complaining about?
Ohhh, I get it, you made a whole brand new account just to complain?
fuck off.

+ 1 on that! He ''named and shamed'' with very skant detail but is not man enough to say who he is. Thats despicable.

There will be a second side to the story and it will likely be very plausible.

[nzspokes]

+ 1 on that! He ''named and shamed'' with very skant detail but is not man enough to say who he is. Thats despicable.

There will be a second side to the story and it will likely be very plausible.

I agree. Wonder how much "work" the OP did on the bike.

Ive got a warranty claim on something ive bought recently, maybe I should winge online first? Because its a manky thing to do is why. Give them a chance to fix it first.

My guess my warranty will be sorted quickly because I wont be on the attack.