Red Baron Motorcycles

**bones135** · 17th December 2012, 14:46

Heard some pretty negative comments here about Red Baron, just want to say for me personally....great bunch of guys. Nick in Auckland, Owen & Steve in the Mount. Cheers guys, awesome to deal with & no issues whatsoever. Cant see what the fuss was with others here & can only go by my own dealings with them so yea.....Top marks Red Baron

**Maha** · 17th December 2012, 15:32

''can only go by my own dealings with them''

That is correct, and is the basis of most (if not all) the other negative posts about the Auckland dealership.

**bones135** · 17th December 2012, 15:42

Maybe so. I base MY opinion on my personal dealings with both dealerships. I have had no issues at all. So rather than go by hearsay from other members here, i prefer to base my opinion on my dealings with them. Personal opinion....personal choice.....good group of guys

**Glowerss** · 17th December 2012, 17:37

Originally Posted by bones135

Heard some pretty negative comments here about Red Baron, just want to say for me personally....great bunch of guys. Nick in Auckland, Owen & Steve in the Mount. Cheers guys, awesome to deal with & no issues whatsoever. Cant see what the fuss was with others here & can only go by my own dealings with them so yea.....Top marks Red Baron

The actual mechanics that do the work there are a top group of fellas. I usually have good experiences when I deal with them.

It's the sales staff and whoever sets up the pricing for the service department that lets em down.

I called them up to ask how much it was to fit a new chain/sprockets. I had all the stuff just needed em fitted. Guy tried telling me it would cost between 200-300$ because it was a "long and hard job".

George from motorcycle doctors came to my house, had it done in under 30 minutes, and charged a whopping 90$ to get it sorted.

Stuff like that is why people bitch about RB Auckers.

**bones135** · 17th December 2012, 17:55

Originally Posted by Glowerss

The actual mechanics that do the work there are a top group of fellas. I usually have good experiences when I deal with them.

It's the sales staff and whoever sets up the pricing for the service department that lets em down.

I called them up to ask how much it was to fit a new chain/sprockets. I had all the stuff just needed em fitted. Guy tried telling me it would cost between 200-300$ because it was a "long and hard job".

Yea all thats fair comment too, Maybe because they werent selling you anything...basically labour only??
Also makes another point about shopping around, i always try 3 or 4 differant places to compare prices.
As for my bike....the work i had done was warranty so duno things may change but as for now, quite happy to deal with the Mounts GP Red Baron or Aucks one.....mainly the Mount due to closer location to me

**Hitcher** · 17th December 2012, 17:55

Threads like this are potentially Troll Threads.

One of two things can happen:

1. Everybody agrees with the OP, and all is happiness and light in Fairy Land.

2. People disagree with the OP, a shit-fight ensues and there are tears before bedtime.

If scenario 1 happens, the thread can stay in GBR. As soon as scenario 2 ensues, then off to R&R it shall be sent with no dinner or TV for a week.

Thank you all for your careful consideration of your actions and likely consequences.

I'm getting way too old for this.

**bones135** · 17th December 2012, 17:59

Fair nuff, been involoved in a couple of the shit fight ones, cant be bothered with it. Stated my opinion & thats it. People may tend to dissagree, thats their opinion. If that happens....shit fight wise...i will start ignoring it as i too can not be bothered with it.

**trailblazer** · 17th December 2012, 18:22

I to have had a good dealing with the mount guys. Top blokes.

**caspernz** · 17th December 2012, 18:31

Quick! Hitcher has logged off, so the troll war can now commence...

Who cares in the end which bike shop has what said about it? Go by personal experiences, and often just the change of a sales person or service manager can change the atmosphere.

And just as an aside, one of my acquaintances made a comment a while back that he was being poorly treated at all the bike shops he'd been to. He didn't like it when I suggested it may be on account of that chip on his shoulder....

**bones135** · 17th December 2012, 18:44

Totally true......pretty sure its the same in any business anywhere....always good & bad stories, just the way of the world. They fixed my bike.....dropped what they were doing to do so & were bloody quick about it...onya guys

**trumpy** · 17th December 2012, 20:33

Originally Posted by caspernz

And just as an aside, one of my acquaintances made a comment a while back that he was being poorly treated at all the bike shops he'd been to. He didn't like it when I suggested it may be on account of that chip on his shoulder....

Managed to have this experience without the shoulder chip. All I wanted to do was buy a new bike. Three North Shore dealers ignored me and after the third attempt I gave up with AMPS (three weeks later and still waiting for the "deal too good to refuse" from them...).
Starting to get a complex about the whole thing or do old people like me just smell funny or summmat? (my present to me for my 60th)

In the end I drove to Wellywood and saw Crasher. Top deal, great service and I got me a free bag! (oh, and the bike's not bad either....).

**FJRider** · 17th December 2012, 20:45

If more and more people buy gear/parts online ... costs to get work done in any dealership can only increase. Or the the number of dealerships reduced.

Look after the guys that look after you.

If you don't care ... neither will they.

**gammaguy** · 17th December 2012, 20:52

Originally Posted by FJRider

If more and more people buy gear/parts online ... costs to get work done in any dealership can only increase. Or the the number of dealerships reduced.

Look after the guys that look after you.

If you don't care ... neither will they.

what a crock

my customers dont care about me at all,its my job to make sure they get what they want, when they want at the best prices

its my job to care,not theirs

maybe thats why I run a successful business and others dont.....

**nzspokes** · 17th December 2012, 20:55

Originally Posted by Glowerss

The actual mechanics that do the work there are a top group of fellas. I usually have good experiences when I deal with them.

It's the sales staff and whoever sets up the pricing for the service department that lets em down.

I called them up to ask how much it was to fit a new chain/sprockets. I had all the stuff just needed em fitted. Guy tried telling me it would cost between 200-300$ because it was a "long and hard job".

George from motorcycle doctors came to my house, had it done in under 30 minutes, and charged a whopping 90$ to get it sorted.

Stuff like that is why people bitch about RB Auckers.

Or you could do it yourself for free.