Motorbike shop punished for sluggish repair

[Robert Taylor]

Agree but what happens in an isolated country with monopoly brand importers ? The answer is what we see here. Probably the worst parts supply on the planet. Honda, Aprilia, BMW etc could all do better but they simply choose not. I don't know why exactly but they appear not to give a stuff about their customers needs and expectations.

Yes, something that meets in the middle with less incentive to not buy offshore would be ideal

[Erelyes]

The fastidious warm-up procedures, the requirement to use expensive oils, and the relatively frequent need to replace major parts can lead to disappointment for a new motorcyclist - or worse.

Of course they're disappointed; Aprilia say the engine is reliable and then it pops after a few trips round the block.

http://www.aprilia.com/Model/40/RS+125/Overview.aspx

The powerful but reliable, single cylinder, two stroke, Rotax-Aprilia engine needs no introduction.

[Drew]

Of course they're disappointed; Aprilia say the engine is reliable and then it pops after a few trips round the block.

http://www.aprilia.com/Model/40/RS+125/Overview.aspx

Anyone so intent on a race rep small bike, that doesn't want to do the required maintanence, is welcome to not buy the bikes.

If you nothing about it, and shell out then fuck it, I reckon it's akin to natural selection.

[tri boy]

Fuck trying to buy em new why not import very low k very late model stuff the same as hundreds of car dealers do already,

Alan Cushing, (co owner of Big Bikes), and owner of ACimports, (cars) did just that.
Built up a very strong reputation for honesty, workshop, and after sale support.
Unfortunately the downturn made it impossible to keep trading under his business plan, and set overheads also helped to nail him.
Its a tough game, and I'm still waiting to meet a shop owner who drinks champagne for breakfast.

[Robert Taylor]

Alan Cushing, (co owner of Big Bikes), and owner of ACimports, (cars) did just that.
Built up a very strong reputation for honesty, workshop, and after sale support.
Unfortunately the downturn made it impossible to keep trading under his business plan, and set overheads also helped to nail him.
Its a tough game, and I'm still waiting to meet a shop owner who drinks champagne for breakfast.

Yes, honesty and strong after sales ethic COSTS. And theres always some ba.t..rd out there who will cut corners to undercut you. I especially dislike confidence thriksters,dishonesty and total bullshit. We advertise our skill base including ''factory trained''. Ive always reasonably understood that to mean you have travelled to the factory ( no matter that they are usually based in the other hemisphere ) and trained at that factory.
Sadly I see ( including very recently ) that ''factory trained'' phrase used in advertising when in fact its a blatant lie. If they tell this lie what others are they telling you?

[gammaguy]

Interesting point about options and so many are quick to blame dealers as ''the bad guys''. There are various layers of protections for customers who purchase machines off registered motor vehicle dealers. Much less protection if you purchase a bike off a private reseller and those who are in all but name and legalities a dealer operating from Trade Me. There are a heck of a lot of private sellers who are pretty dodgy, selling stuff with faults that were they a dealer they would get taken to the cleaners. And then there are also those that trade their bikes in with serious faults that are not immediately obvious. So in my view ( and experience ) the customers in fact have more options than the dealers, and many ''get away with murder''. Time this was all cleaned up I think.

When I had a workshop I did some remedial work on a certain four cylinder two stroke for a used bike importer.

Judging by the standard of work done by his allegedly factory trained mechanic,which I had to completely redo,he was trained in a Chinese baby milk powder factory if any factory at all

[Quasievil]

I don't know why exactly but they appear not to give a stuff about their customers needs and expectations.

Some customers, you for example are complete fuckwits, so you for one shouldnt expect to be held in high regard by any shop or dealer lol.

[pritch]

Of course they're disappointed; Aprilia say the engine is reliable and then it pops after a few trips round the block.

http://www.aprilia.com/Model/40/RS+125/Overview.aspx

Context is a wonderful thing. Talking about a 125 two stroke sprot bike, the words "powerful" and "reliable" are both relative.