Will manufacturer warranty apply if I import a new bike?

[khabel]

If I import a brand new bike will the local dealership still support the warranty that comes with a brand new bike?

[Paul in NZ]

I wouldnt think so.....

[Jantar]

No, but the dealer you bought the bike from should. Better check up first, or try for a discount with no warranty.

Better still, buy the bike in New Zealand and don't have any warranty issues. (Unless its a bike supplied by Triumph New Zealand).

[240]

I wouldn't think there would be (or should be ) any warranty through the local dealer.
Just buy local mate and keep our bike shops open.

[Crasherfromwayback]

If I import a brand new bike will the local dealership still support the warranty that comes with a brand new bike?

Nope. And with all due respect...why would you think they would?

[Flip]

I don't believe so also.

[Woodman]

I know a guy who imported a new 690 from UK to NZ, then took it to USA for a ride where it developed issues and was fully supported under warranty by the KTM dealers over there.

[mossy1200]

Santa delivers toys all over the world. 50% break in the first few days and he gets away with it because there is no warranty, refund or repair.

[Road kill]

This is NZ,none of the dealers here would put out if their arses were on fire.

[Smifffy]

If I import a brand new bike will the local dealership still support the warranty that comes with a brand new bike?

Only way to know for sure is to ask the local dealer. Maybe you'd like front them when (if) you need to make a claim with "Oh the guys on KB said you have to honour it"...

Somehow I don't like your chances...

[Crasherfromwayback]

This is NZ,none of the dealers here would put out if their arses were on fire.

In all seriousness mate...why the fuck would any dealer want to do a warranty repair they'd not get reimbursed for for a gezzer that's imported it himself? Fuck that. If I get a TV off TM and it fucks out...would you please pay to have it fixed for me? Same thing.

[Woodman]

In all seriousness mate...why the fuck would any dealer want to do a warranty repair they'd not get reimbursed for for a gezzer that's imported it himself? Fuck that. If I get a TV off TM and it fucks out...would you please pay to have it fixed for me? Same thing.

I get what you are saying, but the issue seems to be with the dealership and the manufacturer and they are making it the customers problem by not having procedures to deal with this re re-imbusement etc.

Its no different than if you buy something from one branch in auckland and then take it to a branch in christchurch. Slightly more hassle, but not the customers problem.

[Crasherfromwayback]

I get what you are saying, but the issue seems to be with the dealership and the manufacturer and they are making it the customers problem by not having procedures to deal with this re re-imbusement etc.

Its no different than if you buy something from one branch in auckland and then take it to a branch in christchurch. Slightly more hassle, but not the customers problem.

I hear ya mate. But here's how it works. If you buy a new Suzuki or Harley of me....you can have warranty work done anywhere in NZ by an authorized Suzuki or Harley dealer. They'll get paid for the job from Suzuki NZ or Harley-Davidson Australia...as they're fully supported by the distributors. For a bike they had nothing to do with...they simply will not pay. Now for a bike we sell ourselves that's out of factory warranty...we still offer a decent warranty...and take it on the chin ourselves if it shits it's self. But for a bike we've never sold or made a dollar from...we ain't gonna want to do any repairs at our expense and currently...there's no system in place to allow us to get paid by Suzuki Japan or HD USA. They have to be seen to be supporting the local distributors, which is also fair enough.

[st00ji]

i work at a car dealership. the company that imports our brands generally honors the warranty on private imports.

[Smifffy]

Maybe the global network of manufacturer's distributors could have a few more scruples?

I recently got this reply from an order I placed overseas, not the first time either. Usually I can find an alternative supplier though.

Unfortunately, at this time we cannot ship any products of this brand(s) to your country due to restrictions imposed by our manufacturer. The manufacturer has specified that United States dealers should not sell internationally to protect business rights of international dealers.

Although we cannot fulfill your order for this item(s) at this time, we do recommend that you search for the home page of the manufacturer you need. Please contact them directly for a list of international dealers that you can purchase from.