Gear insurance?

[Ulsterkiwi]

insurer decided to replace all the gear, the seams had been damaged so they have sent out new stuff. Have to say just over two weeks to resolve the whole claim is pretty good! Will be giving them return business.

[cbfb]

insurer decided to replace all the gear, the seams had been damaged so they have sent out new stuff. Have to say just over two weeks to resolve the whole claim is pretty good! Will be giving them return business.

Did they send out identical gear or their idea of 'equivalent'?

[Ulsterkiwi]

Did they send out identical gear or their idea of 'equivalent'?

they asked for make, model and size numbers initially and they have my original stuff, they said they could get the same gear cheaper from their own suppliers rather than pay me out for it which is fair enough. I am assuming from that discussion that the box due to arrive tomorrow will have the same gear, will let you know!

[cbfb]

they asked for make, model and size numbers initially and they have my original stuff, they said they could get the same gear cheaper from their own suppliers rather than pay me out for it which is fair enough. I am assuming from that discussion that the box due to arrive tomorrow will have the same gear, will let you know!

Crikey that's good going. Just wondered if they tried to fob you off with some Chinese-copy crappy stuff that doesn't fit and say here you go, a replacement for your Dainese race suit

He he glad to hear a happy ending in an insurance story, my faith is restored

[Gremlin]

Seems like a good outcome then.

As to whether the gear is re-usable, it depends on the impact. A soft grass verge is unlikely to harm the gear (depending on the gear of course, your size, how you fall etc), and the armour isn't one-use like a helmet (the foam padding gets altered in the impact, and is too compromised for further use).

It looks like the stitching/seams did get compromised, so it's been replaced, so there you go.

[Ulsterkiwi]

yup, courier came about an hour ago. Exactly the same Rev'It gear as I had, except they sent the wrong gloves, packing mistake and easily rectified, if this is the worst thing then life will be sweet.

I have had a good experience then and have no desire whatsoever to test whether this is a one off or not. Chatting to a mate, his story was: write off a bike, insurance pay out, BRAND NEW bike, 3 weeks later written off. I bet his assessor was not impressed!!!

Cheers guys for all the input. I am much wiser for this entire episode not just about insurance companies but my limitations as a rider and the very steep learning curve ahead of me. Onwards and upwards!!!