+1 to replacing the bulb.
The bulb probably can't sustain the arc at normal operating voltages (about 70V). They will often still strike, since they get hit with a short burst of several thousand volts on startup.
I've seen car HID lifetimes of around 3-5 years for bulbs, so you can expect it to be shorter in a bike since we're using them all the time. Also, if you leave the light switched to always-on (fine with normal bulbs), the HID will strike when you turn the key on, then turn off and restrike when you start the bike. More wear and less fun

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