Motomail Mad March Sale! Starting Sat 8 March

[G4L4XY]

FECKING SWEET!!! A Sale

Anyone know much about those scorpion helmets? Those graphics

[kiwi cowboy]

If the supplier has them then we can get them, in fact even if the supplier doesn't have them we can usually (hopefully) indent order them from overseas, it just takes a long while to get to us.

where can I find on your site the sizing for the mens gear as I want to know how big the 4xl is(yep im a fat bastard).

[danchop]

they can get fucked,brought a givi box off them to use on my courier bike,anyway a few months later the mounting plate snapped while I was working,went in and wanted to buy a new plate...
sure sweet theyre blah blah price but well have to order one for tomorrow...
why cant you take one off your display stock cause I need it now,nah was the reply,so they can get fucked

[BoristheBiter]

Most likely the importer sea freights, while your package is air freight. Helps importer try to keep cost down (because air is uneconomic in large quantities) but it slows things down.

Nah, more like they only import when they have a full container.
We have suppliers like that, we don't use them.
you can sea freight from England in 3 weeks, anything more than that is extracting the urine.

At over 1ton, we never air freight but if we do for smaller items it's 3-4 days, express is 24hrs.
(my helmet from the uk was DHL'ed for $NZ120, had it in 3 days)

Maybe shops should look at this as I'm sure some customers would pay for this. just a thought.

[nzspokes]

they can get fucked,brought a givi box off them to use on my courier bike,anyway a few months later the mounting plate snapped while I was working,went in and wanted to buy a new plate...
sure sweet theyre blah blah price but well have to order one for tomorrow...
why cant you take one off your display stock cause I need it now,nah was the reply,so they can get fucked

A smart man would have asked on KB, I have a couple kicking about.

[noobi]

Nah, more like they only import when they have a full container.
We have suppliers like that, we don't use them.
you can sea freight from England in 3 weeks, anything more than that is extracting the urine.

At over 1ton, we never air freight but if we do for smaller items it's 3-4 days, express is 24hrs.
(my helmet from the uk was DHL'ed for $NZ120, had it in 3 days)

Maybe shops should look at this as I'm sure some customers would pay for this. just a thought.

Many suppliers (overseas ones, not NZ wholesales), won't send individual items, and have minimum order sizes.
Even if the customer is willing to pay the airfreight costs, the supplier(maybe a smaller one would) wouldn't send one helmet, or one pair of boots. For them its more trouble than its worth.

I imagine NZ wholesalers often don't make orders until a container is full, because it makes more economic sense to order an entire catalog of product as opposed to one pallet of something. You still have to pay for a shipping container either way, and the customer and the dealer don't expect the cost price to double or triple in order for one person to get one item quickly.

It's definitely not ideal by any means, and it could be improved, but if it was as easy to keep everyone happy, then everyone would be happy.

[gammaguy]

Most likely the importer sea freights, while your package is air freight. Helps importer try to keep cost down (because air is uneconomic in large quantities) but it slows things down.

I know for a fact that almost all the NZ importers bring product in in containers, by sea


Any other methods are too expensive and the punters would not enjoy the price increases

[gammaguy]

they can get fucked,brought a givi box off them to use on my courier bike,anyway a few months later the mounting plate snapped while I was working,went in and wanted to buy a new plate...
sure sweet theyre blah blah price but well have to order one for tomorrow...
why cant you take one off your display stock cause I need it now,nah was the reply,so they can get fucked

I'm pretty sure that looks like some feedback some poor bastard got on trade me recently

Everyones a critic.......

[young1]

We have both bought gear from them, both in the shop and online. Against my better judgement I was talked into a smaller size jacket than I have, the advice why I should go a bit smaller was spot on! Perfect jacket, old one feels like a sack now.

Wife bought a jacket, had a fault (manufacturing) very quickly fixed by Motomail.

We will be back :-)

[BoristheBiter]

Many suppliers (overseas ones, not NZ wholesales), won't send individual items, and have minimum order sizes.
Even if the customer is willing to pay the airfreight costs, the supplier(maybe a smaller one would) wouldn't send one helmet, or one pair of boots. For them its more trouble than its worth.

I imagine NZ wholesalers often don't make orders until a container is full, because it makes more economic sense to order an entire catalog of product as opposed to one pallet of something. You still have to pay for a shipping container either way, and the customer and the dealer don't expect the cost price to double or triple in order for one person to get one item quickly.

It's definitely not ideal by any means, and it could be improved, but if it was as easy to keep everyone happy, then everyone would be happy.

Why would it be more trouble, you pick an item, parcel it up then send it and charge the freight cost.

I just think the retail sector is fucking useless then cry when everyone buys from off the net.
I can buy one off items, for work, from all around the world, even from suppler's based in NZ they can quote me sea and air freight.

All I hear are excuses rather than options and that is not a good business plan.

Like I said earlier just put the options on the website not really all that hard just check out revzilla.

[noobi]

Why would it be more trouble, you pick an item, parcel it up then send it and charge the freight cost.

Would Nike drop ship one pair of shoes specially?
Likewise Sidi wouldn't send a single pair of boots from the factory.

Also, orders are generally placed months in advance. NZ is a tiny country which sells a tiny amount of stock. So even if a wholesaler wanted to advance an order because they misjudged the demand, they probably cant do that as the factory works to a schedule, and they don't have stock just waiting around.

I imagine you might be able to source stock from another wholesaler in another country, but they are interdependently owned, and otherwise not affiliated with the supplier, so they also have bills to pay which means you might be able to buy a one off order at wholesale price. So the price for the dealer and customer in NZ will increase.

What are the other options that you mention, specifically. For a pair of Sidi boots, as an example.

[Tazz]

misjudged the demand, .

Basically it is the retailers fault for doing this ^^

No biggie from my corner because there are so many other options now.

I also find the fact the website tells you what you want isn't in stock onced you've farked about rather than just blanking out the options or something frustrating. Makes it harder to impulse purchase from too. It's not bad on the whole though considering the other NZ based bike supply sites on offer.
Web is probably only a small fraction of their sales so I doubt they are too fussed at the moment.

It was mentioned above but Revzilla would have a slightly larger budget to put into their website I'd imagine. Just ever so slightly......

[BoristheBiter]

Would Nike drop ship one pair of shoes specially?
Likewise Sidi wouldn't send a single pair of boots from the factory.

Also, orders are generally placed months in advance. NZ is a tiny country which sells a tiny amount of stock. So even if a wholesaler wanted to advance an order because they misjudged the demand, they probably cant do that as the factory works to a schedule, and they don't have stock just waiting around.

I imagine you might be able to source stock from another wholesaler in another country, but they are interdependently owned, and otherwise not affiliated with the supplier, so they also have bills to pay which means you might be able to buy a one off order at wholesale price. So the price for the dealer and customer in NZ will increase.

What are the other options that you mention, specifically. For a pair of Sidi boots, as an example.

You have mentioned trying a different source.
Has anyone ever asked if they won't send one pair?

My helmet from the UK was because the NZ agent said they didn't make it. turns out they couldn't be arsed looking.
Imported for just over what it would have cost here.

The NZ retail market has to compete, I get that, but like all the other threads on here all there are is excuses.
My glasses are a good case in point. I wanted custom okley's, told "we don't do that in NZ". ordered from us site told "i have to go through the nz site", sent email i had received from nz okley, and what do you know i can get them for the same price here.
2 weeks later i have a new set of glasses.

FFS there are Aus and US sites that convert to $NZ and ship here. they wouldn't do that if there wasn't a market, and they are not cheaper, well some things aren't.

Look at the stock at cycletreads, full of stuff that just doesn't sell, pressure suits are a good example, how many small do they sell in a year? as last time i looked there were 10 pairs just from 661 (or could have been avs) but i have to pay for them to get a Fox "titian" L just so I can try it on.

Guess that is why my road gear is from Motomail and my off road gear is all imported.

Who knows if they will change but until they do I will keep looking and if I can find it I will import.

[noobi]

You have mentioned trying a different source.
Has anyone ever asked if they won't send one pair?

My helmet from the UK was because the NZ agent said they didn't make it. turns out they couldn't be arsed looking.
Imported for just over what it would have cost here.

The NZ retail market has to compete, I get that, but like all the other threads on here all there are is excuses.

I used to work in a bike shop, and I did go down that avenue with a wholesaler, and they said the supplier wasn't interested. However the supplier did say they don't like wholesalers shorting the product scheme and buying the product elsewhere. So that basically leaves finding more product down to a store, which would have to be done on a case by case basis, which isn't easily implemented on a website.

There are some suppliers who make different helmets for different markets, snell/dot v ece standards are an example of this. Suppliers often don't sell one region helmet in another. I wonder if it was something like this that you ran into.

Another thing is some suppliers are markedly better than others in terms of customer service, but they only deal with stores. So saying one store is useless because of an issue they had with a shitty wholesaler is off the mark a bit. It is an issue that I saw a bit of. Ideally you want to steer them towards another product, but sometimes that's not possible, and again, is difficult to relay over a website.

If the solution was as easy as you make it sound, then we wouldn't be having the issues. I agree that it needs changing for sure, but NZ is a lot different to most other countries in terms of retail, so the solution isn't exactly black and white.

Sent from my HTC One using Tapatalk

[Gremlin]

I popped in today, got myself a spare set of my Rev'it winter gloves, as the first pair has been great and they were on special.

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