Bike shops and Test rides

[Fart]

Why AMPS is NZ's largest motorcycle dealership. None of the above.

I would never again buy a bike from AMPS. Bunch of idiots.

Thats why I bought my CBR from Cyclespots instead.

Guess what I am again looking around for another bike. Maybe a 125-150 for my girlfriend. In another year or two I will upgrade my CBR to a new model 600. AMPS has lost a customer with real cash to spend...

[Smorg]

I would never again buy a bike from AMPS. Bunch of idiots.

Thats why I bought my CBR from Cyclespots instead.

Guess what I am again looking around for another bike. Maybe a 125-150 for my girlfriend. In another year or two I will upgrade my CBR to a new model 600. AMP has lost a customer with real cash to spend...

Cyclespot are fucks as well no better than each other

[vifferman]

I would never again buy a bike from AMPS. Bunch of idiots.

Thats why I bought my CBR from Cyclespots instead.

With all due respect (or maybe not), sounds like you are the idiot. Cyclespot is a terrible dealer. You lose....

Guess what I am again looking around for another bike. Maybe a 125-150 for my girlfriend. In another year or two I will upgrade my CBR to a new model 600. AMP has lost a customer with real cash to spend...

I'm sure AMPS are really worried about the prospect of not selling a 125-150 worth "real cash". (Do AMPS even sell small bikes??) The profit on a single Harley part/accessory would be more than that on a small bike.....

[Fart]

With all due respect (or maybe not), sounds like you are the idiot. Cyclespot is a terrible dealer. You lose....


I'm sure AMPS are really worried about the prospect of not selling a 125-150 worth "real cash". (Do AMPS even sell small bikes??) The profit on a single Harley part/accessory would be more than that on a small bike.....

The funny thing is that a mate of mine wanted to buy a new Harley last week. I told him not to deal with AMPS. Funny how I know people in the Remuera and Orakei area who also have real cash to spend. Bikes are not the only small toys I have.

[Lou Girardin]

With all due respect (or maybe not), sounds like you are the idiot. Cyclespot is a terrible dealer. You lose....


I'm sure AMPS are really worried about the prospect of not selling a 125-150 worth "real cash". (Do AMPS even sell small bikes??) The profit on a single Harley part/accessory would be more than that on a small bike.....

I don't think we like to lose any customer, but that's the way of the world. Can't please everyone.
I'm curious as to why we're ALL idiots. I know I am, but I'd like to get dirt on the other staff.

PS Open day 15th October. New toys to play with.

[Fart]

I don't think we like to lose any customer, but that's the way of the world. Can't please everyone.
I'm curious as to why we're ALL idiots. I know I am, but I'd like to get dirt on the other staff.

PS Open day 15th October. New toys to play with.

Nothing personal. Didnt mean to say you are all idiots. I am sure there are great guys there.

A few years back before I purchase my CBR, I used to go into AMPS to view the bikes, cos I live in the area. I was considering riding again after many years away from two wheels. I would have guess I ve been in the shop at least five times, cos I cant decide on a bike to purchase. In that 5 times I ve been in the shop I have only been served once by a staff. I finally decided to purchase the new model CBR600RR. I asked if I can get the best price and was told by one of the staff that AMPS dont negotiate and then he just walked away. I mean WTF? So I went and purchased the bike from Cycspots who gave me good service and advice.

I have purchased a few bikes since from Cyclespots. Also introduce a few friends there to buy bikes. I first bought a 50cc scooter for my girlfriend from Cyclespots before a few months later buying the CBR600RR from them. Small buyers can also be big spenders. And yes they negotiate.

[SARGE]

Thats what you did to me huh? Fact is though im quite serious .................any news on the Blade side of things yet mate??

Nothing yet..still waiting on a container. the Blade i have here is OBO and the owner wont budge on the price. i will PM you when i get something in you might like.

as far as commission, some do some dont.. i'm not..i make bonuses based on units but no direct commission. thats the way i prefer it actually. Suzuki's are so easy to selll that i can get some good numbers every month and pad my pocket. new bikes generally have fuck-all margin in them anyway.

[FROSTY:Me]

You are also a human being.Nobody is perfect.I always have had high praise for the service I get from Haldanes but one day I went in and asked a simple tyre related question and Chris bit my head off.
Yea he had had a really bad day. Thats the problem with being a human being
iI'd suggest not judging a shop on one comment made by one salesman.

[Lou Girardin]

Such is life. But what you experienced is rare.
I don't know if I'd buy a Harley from out of town though. Imagine booking in for a service and it rains on the day you ride down?
You'll be cleaning for the next 3 days.

[Big Dave]

The funny thing is that a mate of mine wanted to buy a new Harley last week. I told him not to deal with AMPS. Funny how I know people in the Remuera and Orakei area who also have real cash to spend. Bikes are not the only small toys I have.

Just as well i have some real influence and make up for you then - isn't it.

[Fart]

Ok enuf internet BS for today. Girlfriend is telling me off for arguing on the net. Have to take her shopping. You all have a nice day now, even the guys from AMPS.

[Big Dave]

Ok enuf internet BS for today. Girlfriend is telling me off for arguing on the net. Have to take her shopping. You all have a nice day now, even the guys from AMPS.

Nice - mouths off then hides behind a petticoat.

Same to you. (have a good day that is)

[The_Dover]

I don't want to sling mud but some dealers in Akl certainly can't tell someone who is gonna drop some coin on their floor. Some places have looked down the end of their noses at me and almost sneered when I say "Oh I'm interested in this or that" and the fact of the matter is every customer should be a valued customer whether they're buying a $40k chromed out penis extension or a new key ring for the keys to the shitter that is dropping oil in your car park! I've visited those dealers once.

You never know when any person is gonna come back and add to your profits. First impressions are so important. If I were a shop owner and I saw one of my employees treat any customer with disdain I'd haul them up for it, but chances would be slim because everyone I've ever managed, or ever will in future, either does their shit right or doesn't last long. If that guy spends a dollar now and leaves thinking "Fuck me, that bloke was tops" chances are when he needs to buy anything else (be it for another dollar or 10 large) he's gonna think "I'll go see that fella and see what he can sort me out with"

In business you can't afford to judge people on what they spend now, unless your so fuckin stupid you don't want every dollar that person has to spend. And if you are you should think of a career change cos there isn't anyones money that isn't good enough for my pocket.

[vifferman]

I don't want to sling mud but some dealers in Akl certainly can't tell someone who is gonna drop some coin on their floor. You never know when any person is gonna come back and add to your profits. First impressions are so important. If I were a shop owner and I saw one of my employees treat any customer with disdain I'd haul them up for it.

What about when it's the principals who are like this?
In the matter of a few days, I went from being one very happy customer who was prepared to get all my parts and servicing from the shop, to saying, "Fukkem! If making a few bucks is more important to them than taking care of customers, then there's no way they're getting any more of my money!"
Attitude and customer service are very important.
If you're so arrogant you don't even bother pretending to care about people, but just blatantly rip them off, then you deserve to go bust.

[The_Dover]

I agree wholeheartedly with you. Customer service is key. Why the hell would anyone drop a cent on you if you didn't treat them with respect and give them the best deal you can?

Customer retention is the only way to grow a business because you should always be looking ahead. The initial sale is just the beginning.

As for test rides, I have found most shops in Akl will let you ride any available demo or used machines covered by the licence you're on. And if they don't let you on with a bit of enthusiasm and desire to appease you then fuck them. Would you want to spend your hard earned in there anyway?