Ducati service in Auckland?

[Jin]

There has to be more to this story. Tell us the rest of it.

Thats pretty much what happened. I had just started uni and needed a cheap small bike for commuting. I ended up getting a GN125 from Haldane for $800. A week later the electronics are fried so i took it back. They didnt want to know about it. This prick told me i got it secondhand for a cheap price and it was sold as is where is. Gave me a sarcastic smirk asking if anything else he can help with then walked off. As you can imagine I was pretty fucking angry.

I got it fixed somewhere else. It was the rectifier and cost me about $150. That might not seem like a lot of money but being a poor student living on instant noodles that was a fortune. I had got a loan to buy the bike in the first place so having a repair bill really strained my finances at the time. The whole experience left a bitter taste and made me wary of motorcycle dealers in general. I know they are not all thieving bastards but i still remember that prick and his sarcastic attitude. He actually seemed pleased at what happened.

So this same guy is working at Ducati Cyclespot so recommend you keep a wide berth of him and where he works. I got the impression he was the owner of Haldanes and I cant say its a surprise the shop closed down if they treated all their customers the way i was treated.

[boman]

Thats pretty much what happened. I had just started uni and needed a cheap small bike for commuting. I ended up getting a GN125 from Haldane for $800. A week later the electronics are fried so i took it back. They didnt want to know about it. This prick told me i got it secondhand for a cheap price and it was sold as is where is. Gave me a sarcastic smirk asking if anything else he can help with then walked off. As you can imagine I was pretty fucking angry.

I got it fixed somewhere else. It was the rectifier and cost me about $150. That might not seem like a lot of money but being a poor student living on instant noodles that was a fortune. I had got a loan to buy the bike in the first place so having a repair bill really strained my finances at the time. The whole experience left a bitter taste and made me wary of motorcycle dealers in general. I know they are not all thieving bastards but i still remember that prick and his sarcastic attitude. He actually seemed pleased at what happened.

So this same guy is working at Ducati Cyclespot so recommend you keep a wide berth of him and where he works. I got the impression he was the owner of Haldanes and I cant say its a surprise the shop closed down if they treated all their customers the way i was treated.

He is a minion. He never owned Haldanes, he is a worker. I have had great service from Cyclespot. So try not to tar the business with the same brush. Like I said. Ask for another salesman.

[pritch]

The service light came on prematurely on my Ducati but it's so long ago I've forgotten how it was fixed. Maybe when it got the next service in Hamilton?
You could book your bike into to the Hamilton Motorcycle Centre, you'd get the bonus of a ride, and they'll usually lend you a bike to explore Hamilton while they work on your bike. I found them good to deal with.

[J.A.W.]

He is a minion. He never owned Haldanes, he is a worker. I have had great service from Cyclespot. So try not to tar the business with the same brush. Like I said. Ask for another salesman.

Agreed..

The poor wee 'Precious Pup' appears way too sensitive/annoying, over the borderline of sookery, with his 'entitled' bitching..

Frankly, its no wonder he was told to 'piss off' - by the crusty old bastard..

[Jin]

He is a minion. He never owned Haldanes, he is a worker. I have had great service from Cyclespot. So try not to tar the business with the same brush. Like I said. Ask for another salesman.

Ok fair comment. Agree Cyclespot isnt the bad guy here just that minion i had the misfortune of dealing with.

[AllanB]

Ride down to Casbolts in Christchurch - they have been bloody good post purchase with mine - slotting me in a short notice when it suited me.

[iwilson]

Hmm I've just spend the last two months dealing with same guy referred to in such endearing terms. Couldn't be more helpful - mine you there's a bit more commission on this one than the GN lol

[gsxr]

No disrespect Jin but you do state the bike was sold as is where is for a cheap price.
That implies there is no come back on the dealer whether it is a car or motorcycle.
You obviously agreed to that at the time of purchase otherwise you would have a reasonable case against them but for a few dollars why bother

The law as such covers both seller and buyer depending on the agreement.
It is quite clearly written
Sorry you had a bad experience but it is no reason to dis a business on your own misfortune.
If any business treated their customers in the way you describe they would not be around for very long.
Obviously others have had good experiences with the old cunt or he still wouldnt be in the trade

[jasonu]

No disrespect Jin but you do state the bike was sold as is where is for a cheap price.
That implies there is no come back on the dealer whether it is a car or motorcycle.
You obviously agreed to that at the time of purchase otherwise you would have a reasonable case against them but for a few dollars why bother

The law as such covers both seller and buyer depending on the agreement.
It is quite clearly written
Sorry you had a bad experience but it is no reason to dis a business on your own misfortune.
If any business treated their customers in the way you describe they would not be around for very long.
Obviously others have had good experiences with the old cunt or he still wouldnt be in the trade

It is one thing to be told there is no warranty or free fix on a bike you just bought. But when/if that bad news comes with an attitude from the dealer....

[Jin]

Hmm I've just spend the last two months dealing with same guy referred to in such endearing terms. Couldn't be more helpful - mine you there's a bit more commission on this one than the GN lol

Id say so. He couldnt wait for me to gtfo out of his shop so he could talk to a real customer. Im sure he can be a real charmer when it suits him. Having a pos gn125 that needs fixing doesnt suit him.

No disrespect Jin but you do state the bike was sold as is where is for a cheap price.
That implies there is no come back on the dealer whether it is a car or motorcycle.
You obviously agreed to that at the time of purchase otherwise you would have a reasonable case against them but for a few dollars why bother

The law as such covers both seller and buyer depending on the agreement.
It is quite clearly written
Sorry you had a bad experience but it is no reason to dis a business on your own misfortune.
If any business treated their customers in the way you describe they would not be around for very long.
Obviously others have had good experiences with the old cunt or he still wouldnt be in the trade

No disrespect taken. But why the hell would anyone buy a bike from a dealer as is where is? I dont think its even legal for a dealer to do that.

When i bought the bike there was no mention of it being sold as is where is. If there was i would have got something cheaper privately. The point of buying from a dealer is that you get some sort of assurance that the fucking thing isnt going to break down a week later or if it does then the dealer would sort it. At least thats what i though was supposed to happen.

But no this bastard seemed quite pleased with himself that he managed to move the bike without having to fix it. The attitude he had makes it no surprise Haldanes closed down. There was no offer to try and help or to look at it to fix it (they had a shop out back). He made it quite clear it was my problem and i should just get the fuck out of his shop and go somewhere else.

I havent had much experience with Cyclespot so im not saying they are a bad business. All i can say is there is a real prick working at their ducati shop and he should be avoided based on my experience. This was a while ago so maybe he had changed who knows. If he or cyclespot arnt happy with my comments then im happy for them to get in touch with me and offer an apology.

[NNN]

What's the bike, and are you fairly handy / willing to learn? Is it possible to skip the whole dealer thing?

Ducati.ms is a board I've used a lot - there is a lot of hands-on experience in that forum.

HI Its is monster 696. I can give it a try, but how do i reset the service icon on display? i would need some software for it i guess. That is where i am not very confident.

[Swoop]

how do i reset the service icon on display?

It's italian and electronic, so either one of two options.
#1: A very large hammer, or
#2: Wait for it to fail all by itself.



#2 is inevitable, but #1 is far more satisfying and quicker.

[OddDuck]

HI Its is monster 696. I can give it a try, but how do i reset the service icon on display? i would need some software for it i guess. That is where i am not very confident.

Short answer: don't know, I bought a carburetted, non-ECU bike to avoid this sort of crap.

Ducati.ms.

There'll be a sub-forum for the bike and I'm certain that the guys there can point you in the right direction, based on hands-on experience. Also do a Google search for the workshop manuals for your bike, and check your local library for Haynes. Chances are that the service icon is there for a reason, see what you can find out before you make a decision.