Dealership Warranty - Bought a bike with (suspected) warped discs

[F5 Dave]

What? The dealer is totally liable here - and no one is throwing accusations or suggesting malice, thems the breaks of being a motor vehicle dealer. Any decent dealership will fix this at their own cost happily - exactly as they're required to by law.

I guess it depends how it was priced. If it was priced aggressively then yes, but if it was flicked out trade in at private sort of money it doesn't seem fair. I doubt they really knew about the issue. Mechanic might have done a more thorough test, but maybe he just missed it like the op did.

Unless of course you feel entitled and the shop represents TheMan. And one has to stick it to TheMan.

[Maha]

Just take it back, get them to fix it to your satisfaction, you are covered by the Consumers Guarantees act/Fair Trading act/Shop warranty end of story.
There are no if's but's or maybe's to be considered here.

[jellywrestler]

What? The dealer is totally liable here -.

Totally????????
whatever happened to taking some responsibility for this after not checking the bike out adequately on a test ride?

[jellywrestler]

I've also thoroughly cleaned the pads, calipers and discs so I'm pretty confident they are not the cause.

describe thoroughly please

[Mike.Gayner]

I guess it depends how it was priced. If it was priced aggressively then yes, but if it was flicked out trade in at private sort of money it doesn't seem fair. I doubt they really knew about the issue. Mechanic might have done a more thorough test, but maybe he just missed it like the op did.

Unless of course you feel entitled and the shop represents TheMan. And one has to stick it to TheMan.

It really doesn't matter how much they sold it for. It's nothing to do with "sticking it to the man" - you buy a bike from a dealer to get a certain level of protection, and the quid pro quo is that the bike does their due diligence and puts some margin on the bike. Not hard to understand...well apparently hard for some.

[Crasherfromwayback]

If the vibration is bad enough, it also becomes a WOF issue. As in, bike should fail it's wof check. And the bike shop has to have a wof no older than 28 days on the bike at the time of sale. Speak to them nicely, I'm sure they'll put it right. Every bike shop I've been in has/would.

[The End]

If the vibration is bad enough, it also becomes a WOF issue. As in, bike should fail it's wof check. And the bike shop has to have a wof no older than 28 days on the bike at the time of sale. Speak to them nicely, I'm sure they'll put it right. Every bike shop I've been in has/would.

They are authorised to do Wofs and did the Wof test (it passed) and then put a brand new one on it while I waited.

[Crasherfromwayback]

They are authorised to do Wofs and did the Wof test (it passed) and then put a brand new one on it while I waited.

May not have got it up to the speed required to have it mis-behave though I guess. Either way, I'm sure they'll put it right.

[The End]

May not have got it up to the speed required to have it mis-behave though I guess. Either way, I'm sure they'll put it right.

Yep fingers crossed, I'm not trying to rip them off just want it sorted.

[Crasherfromwayback]

Yep fingers crossed, I'm not trying to rip them off just want it sorted.

And fair enough too mate!

[AllanB]

Yep fingers crossed, I'm not trying to rip them off just want it sorted.

To be fair to the shop you tend not to notice a warped disk at 'town' speeds. Hard braking at open road will show it up. Ditto with cars.


The shop will sort it out.

[pritch]

So the shops have been open a coupla days, what happened?

This thread is all foreplay.

[AllanB]

Bump.

Foreplay?


Wobble.

[The End]

Received a phone call from the Sales Rep who sold me the bike first thing on Tuesday morning, letting me know if I drop off the bike they will check things out. Dropped it off early that morning and patiently waited...


Got a call this afternoon (Thursday) to come in and check out the bike after they had spent time on it.

The service guy took it for a test ride before working on it and agreed something was wrong.

He explained that he took the lower front end apart and cleaned out the calipers etc. and put everything back together. I was told the discs were well within run-out spec. and that the vibration had improved but it was still there slightly.

When I got there, I took it for a test ride and initially didn't feel a thing, however as soon as I got to 70km/h + speeds, the brake shudder/vibration appeared. It's only in the first small movement of the brake lever and once I squeeze it on fully it mostly disappears - however for that portion of braking where it vibrates, it does it a lot - enough that the fairings and bubble screen shake, which is pretty unnerving when braking from high speeds.

I explained my findings to the sales rep, who has said he will order in a replacement left disc, have it fitted to the bike and then we will see what happens. According to the service tech it is coming from the left side of the wheel.

I must admit, they've been bloody great about things so far and I hope there is a positive ending so that everyone is happy. I'm being vague and not naming names on purpose, I'll reserve that for when I know how it ends and if all is well I'm sure there'll be a box of beer in it for the Sales rep

[Crasherfromwayback]

I explained my findings to the sales rep, who has said he will order in a replacement left disc, have it fitted to the bike and then we will see what happens. According to the service tech it is coming from the left side of the wheel.

e:

Sounds like someone at some stage may have tried to ride off with a disc lock fitted and slightly warped the disc carrier.