the thing that most motorcycle shops (and most shops generally) have to learn is that they're in RETAIL, and the bloody customer is always right because he or she is the one paying the bills. I suspect I know from your description the name of the shop, and I am continually amazed by the "I dont give a fuck" and "how dare you interrupt my important business" attitude I get from salesmen.
I will give props to two shops n Christchurch though, one of whom (Sportzone) I have bought a bike from, and one of whom (Eric Woods) I havent and am unlikely to. Unfaililingly helpful, polite and welcoming is such a difference from the usual standard of (non) service.
As for the taking the money side, there is a potential problem: if they take the money, against an undifferentiated bike when it arrives, the buyer becomes an unsecured creditor of the dealership. If it goes tits up, then he joins the unsecured creditors pool, and basically sucks left hind tit, and kisses goodbye to the money.
If however the dealership takes the money in full payment of bike no 12345 blah blah, then title has technically passed and if the dealer goes tits up he can legitemately claim his goods back.
A minimal deposit of say $200 would show his bona fides, and secure the deal, but honestly if they dont give a fuck, why should he? Id be going elsewhere.
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