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Thread: Bikeshop loyalty

  1. #46
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    One thing is sure. You can't win them all.
    Speed doesn't kill people.
    Stupidity kills people.

  2. #47
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    Quote Originally Posted by justsomeguys's stalker
    Or would that be plans to be taken in toilets all over the world?
    Get a life.

  3. #48
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    Quote Originally Posted by SARGE
    nope .. not gonna say the word's "Your Mom's" and "Burger King bathroom" anywhere on this site ever again...
    Hahahaha - I will be talking to you first when I get my full license. I hope you're still selling bikes then.

    PS: Where'd you get Burger King from?? I like Wendy's - big classic double.

  4. #49
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    Quote Originally Posted by justsomeguy
    Get a life.
    Why so angry?
    We're all fucked. I'm fucked. You're fucked. The whole department is fucked. It's the biggest cock-up ever. We're all completely fucked.
    -Sir Richard Mottram

  5. #50
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    Quote Originally Posted by Mr Skid
    Why so angry?
    Not angry - a bit confused at the continued attention.......

  6. #51
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    Dedicated to fun,loyal to none.
    Who evers closest.
    At the moment it's Botany Honda because their two hundred meters down the road from my work yard.
    I can drop the bike in the morning, pick it up in the avo' an not have to ride into the city like I have done in the past.
    I really hope more small shops like this kick off again and we have a return to the good ole days when most of us had a local shop.
    An I hope amps,colemans,red baron and a few other bike supermarkets burn to the ground.

  7. #52
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    Yip if I want to buy another blade i'll buy at the same bikeshop who are Honda agents. private sale is the cheepest option though!
    Personality can open doors, but only character can keep them open.

  8. #53
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    4th January 2005 - 18:50
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    Quote Originally Posted by skelstar
    Ah yes the irony . Im sure that getting in peoples face (and bending their ear eh Fergus?) does a lot for loyalty from the bike shop.
    well...my worker asked me nicely to go over to welly to hav a look at the said bike today....so I thought yeah why not...as carl knows about as much about bikes as I know about a giraffes bolacks...and got to TSS and fuck me if the bike in question wasn't still in pieces no where near being ready....and I'm like fuckin slack cunts...meet this fegus fulla...and I grilled the shit out of him...till he was pink...so the bike was wheeled straight to the work shop...and they started to put it together....

    and for those that don't know...my worker [carl] had put a deposit on this bike [and has cash to pay for it] about 8 weeks ago to buy it...and he's a quiet shy type so was bullied into waiting silently...and that just bullshit really...in my book you say something...you deliver...so bike will be ready within the week [aparently]


    But this sort of story ain't uncommon...I've had some really shit service when having my farm bikes serviced...if I'm told a bike will be ready to go at 2:30 the next day...I'll be there and if it ain't ready to go I'll throw all my toys out of the cot at the work shop manager...and this shit is to common...the motorcycle industry is fully of useless pricks....[there are good ones...not many though]...how many times have people off this site called a parts/accesories dude [or dudette] for a price/avalibility...and they say they'll call back....and don't....I mean...thats the bread and butter of the motorcycle industry...parts and servicing...I mean fuck...sales is minor in comparison...

    I reckon there needs to be a real fuckin shake up in the industry...coz everytime you or me as the customer wants something...its a frickin hassle
    or the people your dealing with don't know...or they have to find out...are people not trained...or updated when bikes get updated!!!




    Ps: skel....fergus was rather apologetic and acomadating...I can see he has the potentual to be a reasonable salesman...he just needs to work on his "WORD"
    Quote Originally Posted by Drew View Post
    Given the short comings of my riding style, it doesn't matter what I'm riding till I've got my shit in one sock.

  9. #54
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    Quote Originally Posted by cowpoos
    well...my worker asked me nicely to go over to welly to hav a look at the said bike today....."WORD"
    Yeah, that sounds kinda bad huh.
    "If life gives you a shit sandwich..." someone please complete this expression

  10. #55
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    Quote Originally Posted by cowpoos
    well...my worker asked me nicely to go over to welly to hav a look at the said bike today....so I thought yeah why not...as carl knows about as much about bikes as I know about a giraffes bolacks...and got to TSS and fuck me if the bike in question wasn't still in pieces no where near being ready....and I'm like fuckin slack cunts...meet this fegus fulla...and I grilled the shit out of him...till he was pink...so the bike was wheeled straight to the work shop...and they started to put it together....

    and for those that don't know...my worker [carl] had put a deposit on this bike [and has cash to pay for it] about 8 weeks ago to buy it...and he's a quiet shy type so was bullied into waiting silently...and that just bullshit really...in my book you say something...you deliver...so bike will be ready within the week [aparently]


    But this sort of story ain't uncommon...I've had some really shit service when having my farm bikes serviced...if I'm told a bike will be ready to go at 2:30 the next day...I'll be there and if it ain't ready to go I'll throw all my toys out of the cot at the work shop manager...and this shit is to common...the motorcycle industry is fully of useless pricks....[there are good ones...not many though]...how many times have people off this site called a parts/accesories dude [or dudette] for a price/avalibility...and they say they'll call back....and don't....I mean...thats the bread and butter of the motorcycle industry...parts and servicing...I mean fuck...sales is minor in comparison...

    I reckon there needs to be a real fuckin shake up in the industry...coz everytime you or me as the customer wants something...its a frickin hassle
    or the people your dealing with don't know...or they have to find out...are people not trained...or updated when bikes get updated!!!




    Ps: skel....fergus was rather apologetic and acomadating...I can see he has the potentual to be a reasonable salesman...he just needs to work on his "WORD"
    you need to go to tony jury motorcycles mate, i do everything to do with bike [except testride] there, if they say my bike will be ready in two hours its ready in two hours, and i sometimes get discounts cos they like me so much
    Quote Originally Posted by Paul in NZ View Post
    Ha...Thats true but life is full horrible choices sometimes Merv. Then sometimes just plain stuff happens... and then some more stuff happens.....




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  11. #56
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    Quote Originally Posted by ducatilover
    you need to go to tony jury motorcycles mate, i do everything to do with bike [except testride] there, if they say my bike will be ready in two hours its ready in two hours, and i sometimes get discounts cos they like me so much
    how long will it take me to get there and back in a diesil non-turbo hilux 4x4 with not stereo??? I'ld rather just throw all my toys out of my cot and then go have a pie and a ginga beer while I wait!!!
    Quote Originally Posted by Drew View Post
    Given the short comings of my riding style, it doesn't matter what I'm riding till I've got my shit in one sock.

  12. #57
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    Quote Originally Posted by cowpoos
    how long will it take me to get there and back in a diesil non-turbo hilux 4x4 with not stereo??? I'ld rather just throw all my toys out of my cot and then go have a pie and a ginga beer while I wait!!!
    ummmm ok i dont know where you live but i assume south wairarapa? too far for you to go eh? esp without a stereo
    Quote Originally Posted by Paul in NZ View Post
    Ha...Thats true but life is full horrible choices sometimes Merv. Then sometimes just plain stuff happens... and then some more stuff happens.....




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  13. #58
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    yep.....very very south wairarapa [45mins to welly CBD]
    Quote Originally Posted by Drew View Post
    Given the short comings of my riding style, it doesn't matter what I'm riding till I've got my shit in one sock.

  14. #59
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    I hate these threads. The guy who starts them usually has a good story to tell, and then it quickly descends into a "bag this dealer and bag that dealer in public" session.

    Every dealer in the country has pissed someone off at some point. It's part of the game. I prefer to regard my dealings with "my" dealer as a relationship. I piss a lot of people off. I act like a two year old, rail against injustices real and imagined, and can't put together a consistent day of work, let alone a week.

    But I am always polite and respectful in a dealership, I sometimes make friends or good aquaintances, or even riding buddies out of people working in shops. It works for you in the long run. The people who work in the trade tend to move around within the trade. Yes, sometimes something is going to cost more than you expected, or something won't be done in time, but a lot of the time the reasons are startlingly close to the reasons you give your own boss for everything from a sicky, through illness, to a death in the family.

    The average bikeshop has the same sort of makeup as your own workplace, with everything from the ultra-professional dude who churns out screeds of stuff that LOOKS like he's to doing shitloads, to the dickhead like me, who spends all day listening to Mudvayne, Dave Matthews Band, and Spock's Beard, goofing off, slipping out for, "one more coffee", and generally doing nothing useful except waking up sleepy Dan with my $2 dollar shop rubber band gun.

    The point is, screw "professionalism". You should be doing stuff because you like it, or you like helping other people out. A respectful attitude gets a shitload more done than any ITIL procedure, management employee leverage session, or interfacing with the client. I don't demand any more respect than the basic human respect level than means you won't shoot me on sight, and I try to EARN anything above that. I like to give other people the opportunity to earn my respect too. Instant gratification isn't all it's cracked up to be.

    9/10ths of perceived bikeshop fuck ups can be put down to your own inability to communicate your own requirements effectively. The last tenth is just a random confluence of negative karma.

    Don't burn bridges. Build them.
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  15. #60
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    I think i would have more loyalty to the brand/marque/make of bike then the bike shop itself, that said when a bike shop is on board and treats you like a human being when you walk in the door looking for nothing in particular then they have got my business.

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