Off to motomail

[vifferman]

Motomail may have their failings, as every store does but it is probably because of Motomail that we are spoiled with such a choice of good retailers these days. Think back several years and you'll have to admit that Motomail's competiion have really had to step up to the mark.

That's not necessarily because of Motomail - to remain competitive, in business, and make a decent profit, they've all had to improve their business, regardless of whether Motomail's there or not.

I noticed a real fall off in service and range when Phil Scott sold. Don't really know why.

Me neither, but I noticed it too. There are a few things I can point to that have changed (most for the worst), but all of them point to the change in owners.
I must say that their service to me has been good and helpful though.

[Motu]

I started using Motomail when they were above and next to Mt Eden Motorcycles,they have always stocked all the little do dads and little things the other bike shops didn't.Like fuel hose,they used to have every size in grey or black,the correct stuff for bikes,not the thick reinforced hose for cars,seems they don't have it anymore now.Always a far bigger range of helmets and clothing than other stores,every thing they have on display and able to be picked up and looked at with out asking a salesman to please take it out of the glass case,and then being watched like a criminal as you checked it out.

And the biggest plus for a 6 day a week worker - open 7 days!

[Damon]

I used to go there for all sorts of things and i also had a friend who worked there but he's told me they plan to leave the accesories and concentrate on the "big ticket items" which i think is sad, sounds like they want to turn it into some upmarket bike clothing store rather than a store for bikers.

[Big Dave]

Me neither, but I noticed it too.

I naturally disagree about the service. The integrity of the service and people is undiminished - and Phil did set a very high bar. Its the type of stock has changed - as an expression of Chis Hylands tates.

They no longer have an extensive inventory of brake pads for a 1985 CB250 in stock - but they do have some gorgeous davida helmets.

[TLDV8]

I started using Motomail when they were above and next to Mt Eden Motorcycles,they have always stocked all the little do dads and little things the other bike shops didn't.Like fuel hose,they used to have every size in grey or black,the correct stuff for bikes,not the thick reinforced hose for cars,seems they don't have it anymore now.Always a far bigger range of helmets and clothing than other stores,every thing they have on display and able to be picked up and looked at with out asking a salesman to please take it out of the glass case,and then being watched like a criminal as you checked it out.

And the biggest plus for a 6 day a week worker - open 7 days!

Exactly..... Some will remember when there were shops like Whites in New Market.... Western Webb in Otahuhu.... Papatoetoe Honda...Summers Kawasaki...Takanini Honda... P@R Motors.. Len Perry's..Manurewa Motorcycles.. etc etc there were a lot of shops,most gone now or turned into sanitised aquariums...Motomail appeared when there was almost no other retailer like them and they still had that Ma and Pa kind of feeling..sure a little more expensive in some area's but there 7 days a week with great staff and advice if asked for.

[TLDV8]

They no longer have an extensive inventory of brake pads for a 1985 CB250 in stock - but they do have some gorgeous davida helmets.

You would think they would have a set for a GSXR1000 and 2 bottles of fork oil the same .i don't know what the deal was on having no stock.

Unfortunately i gave up after getting !@#$ed around there the third time and don't like to bag any shop but considering i am pretty easy to deal with,i was not impressed ...I will be shopping at Motohaus after getting a set of tyres there as a first time customer just before Christmas..very friendly,good advice.

[Big Dave]

I will be shopping at Motohaus after getting a set of tyres there as a first time customer just before Christmas..very friendly,good advice.

Yeah - but he's a stalker in his spare time. You've done it now - start looking behind you suddenly every now and then.

(I trust him with my motorcycles!)

[Big Dave]

Just had a call from chris - the outlet store does not open till 1st feb.
the ad i posted here won't come out in the mags till after then.

Sorry if it was you that went over there for nada - my bad.

dc