Acknowledging great service (Sportzone Suzuki, CH)

[Flyingpony]

C'mon. You can't leave it there. Explain how you managed to get those two items confused....

Was preparing to do a service at home ... intended to buy a sparkplug.
Must've been thinking about oil already purchased so bought another only to discover later there were two containers of oil and still no sparkplug.

[Flyingpony]

Talking about embarrassing.

One time got a quote for some stuff from Sportzone and then went across the road to ask the other shops. Got quoted, said Thanks, turned around and stone the crows, there stood the person from SportZone I'd asked 2 minutes earlier...

[Suzi Q]

I have nothing but good things to say about Tony, Joseph, Gordon & co. They don't always make a beeline for me when I go in, but that is understandable as I am not always in to buy anything. They greet me by name, have a chat, let me ride anything I want. They pretended to be a bit dark on it when i bought the R6 privately but I know they don't mean it! Glen ahs bought plenty of bikes from them!!!!

[onearmedbandit]

I suppose that's the customer expectation thing. You want them to come and offer help but when I'm in another shop looking at bikes I don't want a salesperson coming to talk to me. I avoid making eye contact and if I want to talk to a salesperson I'll let them know. (That's because I'm only looking. I won't be buying for a couple of years). Diffr'nt strokes.

Dammed if we do and dammed if we don't. Either the salesman is 'too pushy' or you get the 'no-one approached me' scenario. I realise there are still some over-bearing salespeople employed today, but when a customer walks onto our yard I expect someone from my sales team to approach them, I suppose you could call it the 'meet and greet' although I do not like terms like this.

My point is that you walk into my place of business I think you should be at least acknowledged by a member of staff. If we can help you we will, if you want to be left alone that is no problem, but we will approach you again before you leave to see if we can help or to say express thanks for taking the time to call upon our business.

[**R1**]

Glad you all had good service, I think they blow goats

cool that they let ya try b4 ya buy tho..big ups for that...

[imdying]

Glad you all had good service, I think they blow goats

Fair enough mate, want to add any specifics?

[JWALKER]

Take em a bottle of JDs

lol, that might do the trick

[Oakie]

I think they blow goats

Lucky goats! They must be very good customers.

[Kickaha]

Tony and the boys (particularly John and Steve in parts) really do go the extra mile.

I'd second that I've been buying bucket bits from them and John has been extremely helpful