My insurance company is looking for a loop hole.....Advice please!.

[Scouse]

I forgot to mention that the 2 tickets that I couldn't remember where for doing 61kph in a 50kph zone and the other one for 63kph in a 50kph zone....... really speeding huh (and both were in the car and in 2001 and 2003).

Who's the aleged insurance company Fish......?

[Toast]

I reckon you'll be sweet aye Fishy. I know how ya feel when you're the one making the claim and the money's on the line, pretty unsettling.

[saul]

I reckon you'll be sweet aye Fishy. I know how ya feel when you're the one making the claim and the money's on the line, pretty unsettling.

Yup me too , be patient hang in there, it will get sorted, you will have to push a little I am sure, but it will all come out in the wash

All the best, get a 10

[Fishy]

Who's the aleged insurance company Fish......?

Hmmm not sure if I should mention there name just in case they are reading but this will give you a clue... twinkle twinkle little.....

[Fishy]

I reckon you'll be sweet aye Fishy. I know how ya feel when you're the one making the claim and the money's on the line, pretty unsettling.

Yup me too , be patient hang in there, it will get sorted, you will have to push a little I am sure, but it will all come out in the wash

All the best, get a 10

Cheers guys, from what I have been told and what I have read it sounds like I should be ok. Just a bit unsettling as Toast said... I guess if they were going to decline me they would have straight away instead of having a bit of a dig for more info on me.

[Fishy]

Right, so I thought I would be receiving the letter from the cops with a list of my previous infringements around now....checked the mail and nothing.

Called the infringement bureau back again and they fobbed me off and put me through to a general customer service line who couldn't give me the time of day.

I called them back again and told them the story and luckily I got the lady who I spoke to previously about this. She remembered my letter I wrote and faxed through requesting the letter from them. I asked her what the progress was, she said she took the letter to an officer who would process this for me....

She tried getting hold of an officer to see when it could get done but their response was around 2 - 3 weeks...WTF??? they can give me the info over the phone in less than 30 seconds..how hard is it to type this info out and put in in the post????? they said that they receive hundreds of thousands of letters each year and mine is just another one on the pile. GREAT!. What else is gonna go wrong??!!

Are there any cops on this site that can do this sort of thing???

[Grahameeboy]

Get Insurance Co to do it....just give them a letter of Authority and it should not take long.............................

[Fishy]

But my insurance company are asking me to do it.

[Grahameeboy]

But my insurance company are asking me to do it.

They are being lazy Fish........other Insurer's do it themselves....Star are just buying time so call them, fax them an authority saying that you give them authority to access your driving licence records etc.

Give your address, licence number date of birth etc on the authority.

Otherwise, I will call them...ggrrrrrrr

[Fishy]

Ok I just called them.....the guy I have been dealing with (the GM) is out at lunch. Will try again at 2pm when he is due back.

[kickingzebra]

I wonder if the information act has any stipulations on how long agencies that hold information on you have in which to supply it?
Presumably it is fair and reasonable timeframe type wording, which I imagine would mean 2 weeks would be within that. 2 months would not...
Could get your lawyer to request it, that might speed things up, but for everything the insurance company gets you to do, they are cutting their own overheads significantly. you don't pay them premiums so you can do your own homework. That should be their problem, and the fact you are insured should be enough that they can access this having already been granted your permission, in the offer to insure.

[Brett]

The bastards at my insurance company tried to make me do all the research on my case when i had a drunk fool hit my car. Dont let them do it, you pay a premium so that they do this sort of thing when you need it.
Man i hope they see you right. Keep us updated!

[Oscar]

Ok I just called them.....the guy I have been dealing with (the GM) is out at lunch. Will try again at 2pm when he is due back.

You are dealing with the General Manager?!
What sort of outfit is this...?

[Suzi Q]

But my insurance company are asking me to do it.

It can take up to 6 weeks for the Insurance company to get anything from the police. You would need to sign a form giving permission for the company to get the info then it would take another 4-6 weeks to get the info from the police.

[750Y]

you poor bastid.
let's face it, they're not trying to prove your innocence are they..
all the best mate, hope you get your money.