black marks for honda dealer

[2_SL0]

Stephen, well written. I aint got the time to write such a long responce. But you have put my thoughts into words.
However at times it is unwise in my industry to become involved in the repair of a engine that we know will still continue to be unreliable. It is with that we operate a cut off point for age of product we will work on.
I agree entirely it is how you handle the customer, everyone likes to feel they are important/valued customer. However I will not attempt to hide the truth from a customer, if I feel his motor is unsafe, poor condition, and not worth repairing. I tell it to them straight. I have retained many a customer because I havent bullshited them and attempted to repair something that ain't worth repairing. BUT as stated it is all in the way you present the information.

[sunhuntin]

friend of mine took his ageing 650 in to honda shop to have afew minor repairs done, sorry mate we dont work on any bikes over 10 yrs old'''.what sort of bullshite is this, fortunately for them he had left his 12 guage over at the gunsmiths; its 30plus yrs old, no discrimination there though, however as he was being shown the door, one of the staff slipped him a card,seems he felt bad about things and wanted to help, he is sorting out the problem privately with my mate, good on yer mate, you are a bloody legend. by the way this all happened in auckland, must be hell and death on the nails darlings. think ill stay a country hick.

a mate had the same thing over in canada with his harley....the dealer refused to look at it [late 80s, early 90s model]

[APPLE]

At least a Honda's worth fixing. If it was a Suzuki they'd just take it out the back and shoot it.

HAY? CUT IT OUT MATE????

[WINJA]

At least a Honda's worth fixing. If it was a Suzuki they'd just take it out the back and shoot it.

YEAH SHOOT IT WITH A HUGE DOLLOP OF JIZZ CAUSE THEY MAKE SUCH HORNY BIKES

[inlinefour]

YEAH SHOOT IT WITH A HUGE DOLLOP OF JIZZ CAUSE THEY MAKE SUCH HORNY BIKES

so thats why your into suzukis? Sounds like hillbilly behaviour to me...

[cowpoos]

so thats why your into suzukis? Sounds like hillbilly behaviour to me...

He's taking banjo leassons I believe!

[Edbear]

HAY? CUT IT OUT MATE????

I agree! After all, Suzuki just keep,on making the same bike year after year! I bet I could get a new bike just by overhauling my old one! They made the 600F for over ten years!

[Biff]

It's a motocycle shop, that that refused to service/repair a motorcycle. They are indeed being arseholes.

I see where you coming from, but here's why I believe that while they're not being very helpful in this instance, and I can kinda justify their decision, having been on the other end of a similarish scenario:

I once ran a team of techies whose sole responsible was to repair Sony TVs (we were all employees of Sony). We would sometimes get asked, by customers, to repair old Sony TVs and this caused us problems. These included, but were not limited to, the fact that our techies weren't familiar/trained on older models, and that, more importantly, to repair an older TV more, a model you weren't overly familiar with, was more labour intensive than repairing a modern TV. So not only was it likely to cost the customer of the older TV if we compared it to repairing a more modern TV (in labour costs alone) but it also took up the techies valuable time, which could/should be better spent repairing some of Sony's more recent/profitable customers. By accepting an older TV in for repair, we couldn't provide the more recent customers with the service they required and demanded. So we would always suggest to anyone with an older TV to go to a 'general' TV repair shop.

So while I agree that the Honda shop in question hasn't made a friend by making this decision, in a harsh world where the $ talks, this policy has been probably been put in place in an attempt to make their business more profitable. So I can understand their decision to a point.

Either that or they're arseholes.

[cowpoos]

I agree! After all, Suzuki just keep,on making the same bike year after year! I bet I could get a new bike just by overhauling my old one! They made the 600F for over ten years!

they up date there sports bike range every two years...

[Edbear]

they up date there sports bike range every two years...

You are quite correct, of course, I can only refer to certain models. Personal favourite is the GSX750-R.

Doesn't it seem almost at the stage where one is reluctant to buy the latest GSXRCBRZXR1 'cause they'll have a new model out in few months making ones latest pride and joy old news? I love seeing the advances in technology, though. I also love classics. One reason I haven't updated the F is due to the bewildering variety of bikes to choose from! And the fact that mine has only done 39k and is in good nick with servicing and parts, (should I ever need any...), still economically available. (Read - The F is cheap to own and still cuts the mustard on the road). Colemans don't bat an eyelid when I bring it in even though it's now 17 years old!

[cowpoos]

You are quite correct, of course, I can only refer to certain models. Personal favourite is the GSX750-R.

Doesn't it seem almost at the stage where one is reluctant to buy the latest GSXRCBRZXR1 'cause they'll have a new model out in few months making ones latest pride and joy old news? I love seeing the advances in technology, though. I also love classics. One reason I haven't updated the F is due to the bewildering variety of bikes to choose from! And the fact that mine has only done 39k and is in good nick with servicing and parts, (should I ever need any...), still economically available. (Read - The F is cheap to own and still cuts the mustard on the road). Colemans don't bat an eyelid when I bring it in even though it's now 17 years old!

the only reason to update is if theres something you want....so if ur happy....you'll have no reason...

[number33]

Picking most are the same if you're 16 - 20 years old now and in 25 years time your current style bike will be your favourite still you'll think all the 2030 models are characterless modern shite. Late 70's was when superbikes appeared on the road in NZ - didn't NZ get the first bikes? I betcha motorbike sales were the highest ever then. Castrol 6 hour and all. Seemed like everyone was into motorbikes. Kiwi Crosby was sliding the rear and winning GP's also.

You can tweak a GS11 or XS11 to reliable 150 horses rear wheel with simple gas you know so these are dungers can be fucking fast too. Turbos and nitrous was giving modern shite bike performance 25 years ago also hot cams, reworked valvetrains, springs, big-bores, ported, piped, jetted etc... my current hotted 1200cc 4 cyl aircooled jappo gives litre sportbikes a big fright up to 200 kph before they slip away. Gixxer 6's and R6's are easy meat in a short drag. Lucky I've got a 160 rim the standard 130 tyres were the widest you could get and Cheng Shins are slippery as ice. heh heh. H1's were copping a bad rap for death and you could tweak a road H2 to 10 sec 1/4's easy enough. I think the GPZ900 was the first light/powerful/compact/liquid cooled 4 stroke motor in a production bike. These outfits won't even work on a GPZ900?