Bryce is a c**t

[onearmedbandit]

Hear this time and time again about these guys, and I'm in Christchurch!!

No you're not, you're in Christhchurch!

[Biff]

I'm sure these guys have some history here on KB. I'm sure someone here was complaining about crap service some time ago.

[9cents]

No you're not, you're in Christhchurch!

I dont get that?

Anyways, thanks to the op, it's always good to get a heads up on who the c**ts are _b

[imdying]

No you're not, you're in Christhchurch!

No no no, you mean Christhchurcth :P

[svs]

I'd heard good, I'd heard bad. Always willing to give places a chance, he's had his now. It was a perfectly reasonable request - I only wanted to buy something from him -still can't believe what he said though

[onearmedbandit]

I dont get that?

Check his 'location'. Yes I'm bored, and seeing how I've had no involvement with the named company I had nothing to say about them.

[Paul in NZ]

Have tried dealing with them in the past but they are never there or answer their phones. My mate rode his bike all the way from town to paraparam and when he pulled up the guy was just getting in his car and told my mate that he was closed and to come back. My mate had rung them only an hour earlier to confirm that they had the part he wanted and there opening hours so he was very much less than impressed...

Could be me you are talking about Helen?? If not exactly the same thing happened to me TWICE. First time it was still 45 mins from closing time but he told me it was a slow day so he went home despite me telling him I was on my way!!!! It did take me a while 'cos I got lost (snot that easy to find if you stuff up and get off the motorway on the wrong exit)

Second time I called from my cellphone to confirm they were still open and he nearly ran me down in the driveway. Bloody good job he kept going at the time but I guess he just never saw me! Sure seemed keen to get outta there!!

Funny thing is, I went home and bought the same part over the phone from a competitors place using my VISA and got treated like royalty. Know where I shop for my secondhand stuff from now on! Oh well...

Each to there own and a ride on me bike is better than no ride so ....

[imdying]

Stop editing my profile you bastard :P

[onearmedbandit]

Innocent. Anyway I can't do that.

[Squeak the Rat]

Sounds like another small business owner smoking too much P and watching his business slowly go under.......

[hunt]

small business owners/operators can be funny buggers, its unfortunate you wasted your time travelling there in all, but at the end of the day $45 bucks will make no difference to im, and he probably feels he got something back for whatever that got up his arse,if his profit margin falls he'll just put his prices up,he prolly does more mail order business than walk in customers anyway, the reason some people start small business is so that they are in control and or lifestyle choice, i think bucketts n bits have been going for a few years now so he must be doing something right, anyways buy a triumph and youll never need to deal with him again

[svs]

Since I didn't get a coherent version out of bryce, here's what happened.

Once upon a time there was a poor broken RG for sale on trademe.

Mr X went to have a look at the bike and said he'd buy it. Mr Y (the seller) wanted to do thing properly and get some feedback through trademe so he said he'd offer it to Mr X through tm rather than just pulling the auction, and when Mr X got home all he'd have to do, was click on the button and everything would be sweet.

Unfortuantely Mr Y made a slight mistake and instead of offering it just to Mr X, he accidently offered it to all watchers. Bryce pounced on the offer.

Mr Y emailed Bryce saying he'd made a mistake, and the bike was already sold.

Bryce started threatening legal action, saying it was "his bike".

Mr X got bike, heard about the commotion, and even offered it to Bryce for the price he'd paid for it! Bryce refused, preferring to go after Mr Y.

Time passed, Mr X didn't have time or money to fix bike and so I ended up buying it.

And now Bryce is taking it out on me. What an arse.

[Two Smoker]

And now Bryce is taking it out on me. What an arse.

All i can say is... what an arse....

[GIXser]

I emailed Bryce at Bucket's and Bits in the Hutt the other day, asking if he had a radiator for an RG150. He said yes, $45. I thought cool, so got a lift up from Wellington CBD in my lunchtime to go and pick it up.

When I got there, he asked if I bought the bike from someone called Gavin, I said no I got it from someone else. He then went on to say that the bike "should have been his" and he got some bad feedback on trademe, and because of this he was going to fuck with everyone associated with the bike and he wasn't going to sell me any parts!

Whatever he was on about - I have no idea, but it doesn't really sound like a good way to do business. How the fuck would i be supposed to know (and why should I care) what happened between this fuckwit and some other random dude in the past?

Now I could understand that if I fucked him over in the past then he'd not want to deal with me again. But to say that he won't deal with me because someone else sold a bike to someone who sold it to me and he got upset somewhere along the way strikes me as an attitude of a 4 year old.

I've checked out trademe and there is no bad feedback against buckets_n_bits that could have anything to do with this.

I've never dealt with buckets'n'bits before and after this, I never will again - it's not worth the abuse. It wasn't just the fact that he wouldn't sell me anything - it was the attitude.

So in the words of the man himself "Let everyone know I'm a cunt" (yes he said it) so here you go, I've done my bit and passed the message on.

So I'm still looking for a radiator that'll fit an RG. Anyone?

what a cocksucker,, everyone should phone em up and order a part or two-- that ll fuck em--

[Lou Girardin]

It's good to see that customer service isn't dead. Comatose perhaps, but not dead.