Help me prove a point...

**SARGE** · 31st July 2006, 12:00

just curious as to how many of you have purchased a bike off of me ( or Colemans) from KB.. i need to know what bike(s) and who you dealt with

how was the sales service?

how was the workshop service?

parts/ accessories service?

please be honest ..

**twinkle** · 31st July 2006, 12:06

all very good so far

**DMNTD:Me** · 31st July 2006, 12:09

Bought two TL100S's from ya Sarge...excellent service too.

**Finn** · 31st July 2006, 12:11

Ask and you shall receive...

Sales

I purchased an MV off yours truly a few months ago. The bike wasn't in the country then but Sarge kept me informed on a regular basis with updates, even when things didn't go as planned as the distributor frantically looked up the word "distribution" in the dictionary. The communication impressed me and I would put this down to the sales person being American - the land of service. Had he been a kiwi, I doubt I would have heard a thing until the bike was gathering dust in the shop.

Service

Grrrrrrrrr! Although I might add, one of the owners did contact me last week to discuss and I haven't got around to contacting him yet.

Parts etc

In line with everybody else I'd say

**Crisis management** · 31st July 2006, 12:12

The parts guys are always very helpful and friendly, no complaints there. I have only had minor servicing work done, but that was carried out well and reasonably priced, again the workshop guys give good advice and are friendly... satisfied all round so far!

**Macktheknife** · 31st July 2006, 12:21

I have bought from you and have brought you 1 other sale in the last 8 months, all good on the sales front. 9/10
Service Dept has been generally good but a couple of small disappointments, say 8/10.
Parts Dept, pretty good prices, reasonable service not the best nor the worst. 6/10.

**The_Dover** · 31st July 2006, 12:29

Sales? I didn't like it when you tried to grab my arse sarge, that wasn't on. And that Mark fella is a bit dodgy, even if he did wash my bike for me.

Parts? I've never bought parts, I usually need to replace the whole bike.

Service? When my bike finally made it to a service interval, the job was done. I still have clutch issues though so I may be back with the thou to g et it looked at again.

**Lou Girardin** · 31st July 2006, 16:38

I bought mine from Mark because I'm loyal, and also because I thought you were one of the hangers-on.
(No really, I was scared stiff of the guy in the corner foaming at the mouth)
Parts guys are good and helpful, but you don't meet them much because I have a Suzuki.
Workshop is OK, I've had a couple of niggles that I didn't feel were worth mentioning.
Little things like the tell-tale signs of a test ride burnout and half my pegs scraped away.
Overall, fairy nuff.

**vtec** · 31st July 2006, 16:48

My dad got his Hayabusa and also his DL1000 from Colemans, and no complaints... Silence is often one of the best compliments.

**SARGE** · 31st July 2006, 16:49

Originally Posted by Lou Girardin

I bought mine from Mark because I'm loyal, and also because I thought you were one of the hangers-on.
(No really, I was scared stiff of the guy in the corner foaming at the mouth)

Little things like the tell-tale signs of a test ride burnout and half my pegs scraped away.
.

the burnout was Mark..my fault on the pegs though.. Mark bet me i couldnt get knee down on a bandit..

he was right..

**GR81** · 31st July 2006, 16:49

Originally Posted by The_Dover

Service? When my bike finally made it to a service interval, the job was done. I still have clutch issues though so I may be back with the thou to g et it looked at again.

i wouldnt have thought you have owned a bike long enough for it to need servicing!