Well guys I got my claim posted to Vero on Monday afternoon, and it arrived with the claims officer at 10.30 yesterday.
I got a phone call yesterday to say the claim had been settled, less 10% depreciation on my gear, and $150 excess. Money in the bank tonight.
So, I can't really say enough nice things about Vero today. The service has been astoundingly good - helpful all the way.
A very happy customer.
Sent an email off to Australia this morning. Guess what's coming over the water in the next few days?
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